Forgetmenotashesjewellery Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the products, describing them as beautiful, stunning, and even better than imagined, with many expressing joy over their purchases. The service provided is frequently highlighted as amazing and excellent, with people appreciating the care, professionalism, and personal touch, especially when dealing with sensitive matters. Reviewers also praise the communication for being great and excellent, noting that updates are consistently provided. The quality of the items, including packaging and the finished jewelry pieces, receives high commendation, with many customers expressing their intent to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing the jewelry as amazing,... See more

Service

Clients share positive opinions on service, consistently describing it as amazing, quick, and fantastic.... See more

Quality

Reviewers consistently express delight with the quality of the products, particularly jewelry items.... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication and... See more

Staff

Consumers find staff to be exceptionally helpful and professional, especially when dealing with sensitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently ordered 13 items after my mum unexpectedly passing away. This company was amazing they contacted me right away to double check everything on my order and when there was an issue come up wi... See more

Rated 5 out of 5 stars

Paula was fantastic from start to finish. The online ordering process was easy and Paula confirmed my colour choice was the best as I wanted Manchester City blue for my Dad. The whole process took... See more

Rated 5 out of 5 stars

Extremely helpful witm my initial telephone enquiry explaining the process thoroughly. Once I placed the order the turn around was super quick. Very, very impressed. When the item arrived it was prsen... See more

Rated 5 out of 5 stars

Absolutely thrilled with our beautiful piece of jewellery from Forget Me Not Ashes. The website was so easy to navigate and the owner was so helpful with amendments we needed. The whole experience was... See more


Company details

  1. Jewellery Manufacturer

Written by the company

Memorial Jewellery


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
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Rated 5 out of 5 stars

Perfect

From the moment I contacted Paula she made me feel at ease.
Any detail she was happy to accommodate and even given us honest and helpful advice.

The rings are absolutely stunning
And we had them back within less than a week after she received then.

Quality special items
Just absolutely perfect

9 September 2022
Rated 5 out of 5 stars

AMAZING!

I have dealt with Paula at forget me not a few times now and have always been massively impressed. Not only does she listen to what you want but she puts her heart into the work she does to provide outstanding products. I won’t go anywhere else. Thank you again Paula xx

2 September 2022
Rated 5 out of 5 stars

Beautiful pieces of jewellery

Beautiful pieces of jewellery. Had several items made by Paula. She always does a fantastic job and great communication too. Thank you once again for making my eyes leak. Absolutely love my ring x

5 September 2022
Rated 5 out of 5 stars

Gorgeous Ring

Paula was lovely, helpful all the way through. The ring she made for our Dad from my Mums ashes is just gorgeous. Dads thrilled with it.
Thankyou Paula we’re very happy with it. Will definitely be ordering again x

2 September 2022
Rated 5 out of 5 stars

Stunning

Ordered earrings and a ring and they are so beautiful.
Very delicate and stunning, even better than they look online.
Thank you so much Paula, from the jewellery to the packaging 5 * !

10 August 2022
Rated 4 out of 5 stars

Very quick response very quick to send…

Very quick response very quick to send out my item but however I have not yet received it... I aspect it should arrive today..

2 August 2022
Forgetmenotashesjewellery logo

Reply from Forgetmenotashesjewellery

Hi Sarah
I did upgrade your parcel from 1st class that you had paid for to tracked 24 because of postal delays after the Royal Mail strikes, parcels collected Saturday only leave Monday, yes you should of received on Tuesday, I’m sorry on this occasion they were a day late delivering on the Wednesday, I appreciate your order and hope your pleased with your jewellery.
Paula

Rated 5 out of 5 stars

Just amazing

Just amazing - from ordering to receiving, excellent prices and sizing.would defo recommend and also buy again. Lovely pieces of jewellery.

26 June 2022
Rated 5 out of 5 stars

Brilliant service and quality

Brilliant service and quality.
Everything was done with dignity. I dropped off the ashes and collected my charm which was beautifully packaged. Cannot fault anything. Would definitely recommend.

21 June 2022
Rated 5 out of 5 stars

Amazing

Can not tell people in words how amazing this lady is. Would highly recommend. She made 5 ashes rings for my kids they all love them. ❤️

29 May 2022
Rated 5 out of 5 stars

5 ⭐️ Absolutely amazing products and…

5 ⭐️ Absolutely amazing products and service. I bought 4 pieces. 3 pendants and a ring. They look so much better in real life than on the website and the quality is outstanding. I contacted the designer and my queries were answered quickly. I would recommend this company to anyone having to go through this hard time.

24 May 2022
Rated 5 out of 5 stars

Stunning pendants

Paula was so helpful and went out of her way to answer any questions throughout the whole process.
Ordered 2 pendants which arrived very quickly and are beautiful. So delighted.

17 May 2022
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I ordered 2 rings for myself and my daughter which contains my dads ashes. Paula was helpful with great communication throughout the full process. My rings arrived very quickly and I could not be happier with them. Thank you 💜. Will definitely recommend

3 May 2022

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