Order was perfect, no issues. The only issue is the unknown of; Is it in stock? When will it ship? When should I receive it? The tracking number was useless and never updated so I thought it was n... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime. The mounting hole pattern on the bumper... See more
Company replied
the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowi... See more
Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem s... See more
Company replied
Company details
Written by the company
FordPartsGiant has been selling Original Equipment Manufacturer Ford parts for over 20 years. We firmly believe in providing you with OEM Ford parts at the lowest possible prices. We have a highly skilled customer service team that takes extra effort to answer your calls and emails with the expertise you deserve.
Written by the company
Contact info
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Ford part for an old Ford truck
I purchased a brand new Ford part for a very old Ford Ranger that my mechanic couldn’t find. Works perfectly. Quick delivery too.
29 April 2026
the order process was fast
the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowing I'm getting Genuine Ford parts instead of after market parts.
9 March 2026
Delivered quickly and was the right part.
31 March 2026
Great prices
Great prices, fast shipping, and fairly easy to find the right parts. Need to offer free shipping though.
25 March 2026
Great selection and prices
Had the part I needed and couldn't find anywhere else. Price was great and they kept me informed every step of the way, right up to delivery. Will definitely consider buying from here again.
2 April 2026
Genuine Ford parts with quick shipping…
Genuine Ford parts with quick shipping and reasonable prices. Excellent diagrams to ensure your getting the right parts.
15 March 2026
Ordered a weather seal
I ordered a weather seal. The riveting holes were completely off the same part numbers
Edit
I did not ask for a return nor did I want one. I was able to modify the part correctly
15 April 2026
Reply from FordPartsGiant.com
Thank you for your feedback. We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time.
We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. Your feedback is essential for improving our services.
Got part fast and in good shape
Got part fast and in good shape.
Will do business with them again.
14 April 2026
$400 Wasted - Garbage Parts, Garbage Service
I ordered 4 chrome weatherstrip belts for the door windows of my 2015 Navigator. I inspected them briefly when they arrived, but they were wrapped in plastic cling wrap to protect the chrome and I did not want to remove that yet. I was unable to install them for a couple weeks while I painted the vehicle. When I went to install the two for the driver's side I discovered that the chrome strips were bent and delaminated from the rubber backing and were useless. I requested a replacement but was denied because it was more than 5 days after shipping. Nearly $400 wasted because FordPartsGiant sent me garbage parts and has a craptastic return policy. Will never use them again.
27 April 2026
Unprompted review
Reply from FordPartsGiant.com
Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers. Your feedback is essential for improving our services.
Will not honor return for sending incorrect part
I used the web sites part search for a replacement fuel cap. Searched by VIN# and by Year,Make, Model, Trim and Engine. Both filters came up with the same part so I ordered it. Received it after several days and it did not fit. Apparently the 2022 F350 7.3 has two different fuel caps based on production date.
Ford Parts Giant refused my return as it was not a returnable part, even though they sent me the wrong part for my truck.
Hello from FordPartsGiant.com,
Thank you for contacting us.
In order to process your RMA request for order CF26742126, please review the information below.
We are sorry to inform you that your request has been denied due to the following reason(s):
The part(s) is non-returnable items due to it being, but not limited to:
- Fuel components.
Information pertaining to the Return Policy can be found at https:
Information: If you have any other questions or concerns, please feel free to contact us.
Best Regards,
Customer Service
FordPartsGiant.com
UPDATE 05/6/26
Not word from them. BS reply from Ford Parts Giant. They had no intention to follow up with me.
21 April 2026
Unprompted review
Reply from FordPartsGiant.com
Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Quick/Easy Fast
22 April 2026
Unprompted review
easy check out
10 April 2026
Unprompted review
Reply from FordPartsGiant.com
Hi George,
Thank you for your feedback. We’re always working to make the buying process simple and efficient, glad you found our site easy to navigate!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.