Force4 Reviews 

An absolute shambles, they place the root cause of the delay in dispatch of goods down to they have been too busy. No effort to resolve the issue and a continued response of "what do you want me to do, i cant help we are busy"

What ever you do, don't purchase anything from the force 4 at port hamble marina.
Yesterday, I returned an item as my rigger could not use there incorrectly supplied product.
I was treated with hostility, aggression, rudeness by Paul[ I think that was his name] and the worst customer experience, I think I have ever had.i had rang the company in advance to ensure that there would be no issues with the refund and was told to bring the invoice in, there was a delay as I had to search and find it.
They then tried everything not to return my money, even insinuating that I was a liar. I tried ringing there customer service department to complain. They Don't have one for the whole of the company and no mechanism to deal with complaints. Buyer beware. I will not use this company again.

Always have great prices And if you need that odd obscure part they can usually find it.

Very slow dispatch, take care if goods are needed. Ordered items after checking all were in stock 2 days before bank holiday, but they weren't dispatched until 6 days later (following Easter weekend). While this is a busy time, it could have been foreseen and I certainly could have been told of any delay in advance. Customer service response from Steph: "Sorry you feel this way, as you can appreciate we have had a large volume of orders leading up to the bank holiday weekend causing a small back log"

Used Force 4 last year for an order which was delivered promptly and the product was as described. Will use again.

I have ordered many items from Force4 over the years. While at one level the product range is good, they carry the stock, what many on line companies are not realizing is that the delivery standard is part of their service offering. In this case I ordered 3 items, one was out of stock. So the first two items arrived and were dropped in the "safe place" the out of stock item was dispatched one week later but taken back to the distributors depot as I wasn't in. The depot was 21 miles away where the Force4 store was only 15 and I paid for carriage!!! I wrote to them to make clear I wouldn't buy from them again, never heard anything back!

Bought a few bits and pieces form force4, who I haven't used before. Delivery was speedy, delivery was a tad overpriced with no budget option, but this was offset to some extent by the reasonable prices.

There was an issue with the non-return valves I recieved - not the fault of force4 - however they handled this perfectly and quickly - the sign of a good company, much more so than simply expediting an order efficiently