Foodhak Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... See more

Rated 5 out of 5 stars

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... See more

Company replied

Rated 5 out of 5 stars

A cool experience with new tastes and flavours . I also learnt about the benefits of golden latte drink. 👍🏾

Rated 2 out of 5 stars

Underwhelming and overpriced! I'm not sure whether Foodhak is trying to compete with companies like Hello Fresh or with take away food but if falls short on both. Food is ok, but with a Katsu for exam... See more

Company replied

Company details

  1. Food Manufacturer
  2. also in
  3. Fitness and Nutrition Service

Written by the company

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(367)

14 reviews in the last 12 months

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Rated 2 out of 5 stars

Mediocre food

Mediocre food, very poor packaging and turned up short dated and you cannot freeze.
Subscription cancelled.

25 July 2024
Foodhak logo

Reply from Foodhak

Hi Ian,

We're sorry to hear that your Foodhak experience was less than perfect. We take reviews like yours very seriously and will use this feedback to improve the overall Foodhak journey.

Thanks,
The Foodhak Team

Rated 4 out of 5 stars

The food was very tasty

The food was very tasty, bit need to be carful of the packaging specially with the flat tray food which has the clingfilm on as one of the eas leaking everywhere

25 July 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience. We are currently transitioning our packaging and improving the design to make for a better customer experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Tasty and Effective

Foodhak’s Weight Loss Meal Program has been a delightful surprise. The meals are incredibly tasty and make it easy to stick to my weight loss goals. I appreciate the variety of flavours and cuisines, which keep my meals interesting. The protein content is substantial, ensuring I stay full longer. It's so convenient to have these nutritious meals delivered, especially when I'm busy. The results have been amazing so far—I've lost weight without sacrificing taste or nutrition.

29 July 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Excellent Subscription Experience

I've been subscribed to Foodhak for a while now, and I couldn't be happier. The meals are always fresh and tasty, and they arrive like clockwork every week. The subscription service is very user-friendly and allows for easy modifications. It's been a game-changer for my busy schedule. Highly recommend it!

31 July 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

I gave a star but if the option was…

I gave a star but if the option was there for no stars I would have chosen it the food containers had split so I had a messy box of food I called and email with no response at all how disgusting and to think I was going to recommend it to my team at work I would like a refund and I am more disappointed about the lack of commitment to customer care and support I am dumbfounded

19 July 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi Foxi,

We are so sorry this happened to you and we are working to rectify this packaging issue.

We have looked for your email but can't seem to find it. Please could you email contact@foodhak.com so we can compensate you for this.

Sorry again,
The Foodhak Team

Rated 5 out of 5 stars

Fantastic customer service and very…

Fantastic customer service and very helpful throughout the entire experience.

30 July 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 4 out of 5 stars

Yummy food

Yummy food. The portions could be a bit bigger though

8 July 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

Terrible customer service

Signed up to the 4 week weight loss plan. Week one arrived fine. Food was okay, but lacked protein so each meal didn't fill me up but there were lots of snacks to go alongside, (which I didn't eat as trying to limit sugar, so may have been my own fault) The food didn't look great coming out of the pouches, like yellow dog food. However week 2 delivery didn't arrive, so I contacted customer services who were TERRIBLE. Said I hadn't ordered by the cut off, (even though it was an automatic order?!) took my money and didn't deliver the food. Getting a refund was a nightmare and had to get my bank involved. Really poor experience overall, there are much better food delivery services out there!

16 July 2024
Unprompted review
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Reply from Foodhak

Hi Eva,

We're sorry to hear that your experience with Foodhak didn't meet your expectations. I have passed your feedback about the food to our kitchen team as we are always working to improve and enhance our dishes.

We're also sorry to hear about your negative experience with our customer service team - this is something we will look into internally to prevent this happening again.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

On time and tasty

The food was delivered on time and was nicely seasoned and tasty. Would order again!

4 July 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Lovely cookies and crackers! One of the best!

Fast delivery, love the cookies and crackers amazing will continue to order!
Very niceeeee!!!!

2 July 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

disappointing

Small portions in pouches like dog food. All mush together, pretty bland flavours, overpriced and small portions.

2 July 2024
Foodhak logo

Reply from Foodhak

Hi there,

We are sorry to hear that you didn't appreciate the taste of our dishes. We strive to make the best quality food for our customers and are always working to improve our dishes based on feedback we recieve.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

I was approached by a lovely Colleague…

I was approached by a lovely Colleague in Cheapside, Adeola from Foodhak, and she sold the company to me in every sense, I appreciated her time and enthusiasm and won’t look back on choosing Foodhak

9 July 2024
Unprompted review
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Really delicious meals & so convenient

I'm nearly at the end of week 1 of the 4 week weight loss programme and I've really enjoyed it! Every meal has been really, really delicious. Full of flavour. Yes portions are on the small side; but it is a weight loss programme (and I haven't felt starving). I feel great and can genuinely feel like this being a lifestyle change for me. Don't understand the bad reviews; sorry, I'm sold!

11 July 2024
Unprompted review
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Fab products

Fab products , great service will be using foohak regularly ❤️

9 July 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

The food was great

The food was great! I even tagged them on instagram

27 June 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Delicious Snacks

Foodhak is awesome! The Seeded Omega and Millet Crackers are delicious and perfect for a healthy snack. They taste amazing and are great for anyone looking to eat healthier. Highly recommend!

5 July 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Nice food

Food is nice, price is excellent!!! Very healthy!!!

24 June 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Stingy sized portions and some dishes…

Stingy-sized portions and some dishes were extremely watery, such as the Katsu curry, Ayurvedic Rasam and Red Thai Curry. I assume this is so they can save money on ingredients. Some dishes tasted quite nice, but a lot of the vegan dishes lacked a good source of protein. Make sure you order rice separately as that is not included with most dishes that require rice.

27 June 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi J,

We're glad you enjoyed the taste of your food however are sorry to hear that some of our meals weren't to your liking.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Convenient and Nutritious

Foodhak meals are incredibly convenient for my busy lifestyle. It's such a relief to have healthy, ready-made meals that actually taste good.

13 June 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

Delivery late + rude

Delivery was three days late. Courier stayed at the door 5 minutes to complain to us that he has wasted 30 minutes looking for us because the address was printed wrong. Disappointing if half of your value proposition is convenience. EDIT: was so annoyed with the delivery that I forgot to add that the food was watery at best. Felt like they made it that way to add weight.

1 July 2024
Foodhak logo

Reply from Foodhak

Hi Ollie,

We are sorry to hear that you had a sub-par experience with your delivery. We urge you to raise this issue with our courier, DPD, as they handle all deliveries.

Thanks,
The Foodhak Team

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