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See what reviewers are saying

Rated 4 out of 5 stars

The web site was easy to navigate and Fonejoy had the pen tips required for my Samsung Galaxy Tab S3. I'm from the United States and my only issue was when selecting the shipping method. It was not... See more

Rated 5 out of 5 stars

Fantastic service/product. Ordered Galaxy Watch ball bearings/spring/gasket and got exactly that. I'm in Midwest America, ordered 6/2/21, received 6/24/21 so shipping was good (considering internatio... See more

Rated 5 out of 5 stars

I bought a phone battery recently and Fonejoy were not the cheapest but from their reviews, seemed the best and most trustworthy. The battery I received was a genuine Samsung battery, unlike most... See more

Rated 1 out of 5 stars

Ordered a phone for my brother costing me £600 and it was not left by DPD in the the correct place. As a result it was stolen from the doorstep where it was wrongly left, however the company who sold... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

We specialise in mobile phone accessories and spare parts. Our large range of products and excellent customer service ensure you will receive the very best buying experience possible.


Contact info

3.8

Great

TrustScore 4 out of 5

572 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy parts and professional

Found a part for an obscure phone (at least in the States) from these guys for a reasonable price. They said genuine parts and they meant it. Shipped in a timely manner across the pond and with care. Guy at the local repair shop had no problems with the new parts. Thanks!

10 April 2018
Unprompted review
Rated 1 out of 5 stars

Still not revived my goods

Still not revived my goods. Paid for next day delivery, nothing delivered and no update via email or otherwise to say what’s happening. Not impressed at all.

31 March 2018
Unprompted review
Fonejoy logo

Reply from Fonejoy

Hello Nigel,

Please accept our apologies for the inconvenience this has caused. I have checked with DPD and it appears they have lost your item. Your order was shipped on time and it arrived in Dagenham DPD depot: 27 Mar 2018 11:06. Since then nothing has happened to the status of your delivery and as I say, when we contacted DPD we were informed that they are unable to locate your parcel.

We have issued you an immediate full refund and will send you and extra coupon code with the £5 code we send for your review.

If you would like to see the official DPD tracking information or have any further questions please feel free to contact us at sales@fonejoy.com.

Kind Regards & Happy Easter

FoneJoy

Rated 5 out of 5 stars

First class service

First class service. Ordered one day in the afternoon and delivered the next working day. Still waiting for the phone to use it with which has been apparently sent a week ago. Wish I could have found the phone on this sellers site so unable as yet to review the actual use of it although as it is a Samsung original I’m sure it will be good

25 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I ordered the new screen on Sunday evening and it appeared through my letter box on Tuesday. Genuine screen and all works perfect again. Thanks very much.

22 March 2018
Unprompted review
Rated 5 out of 5 stars

They fit!!!

Good response to email query. Fast delivery and the nibs fit my s-pen perfectly - far cheaper than buying a new pen!

19 March 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Thank you for a Brilliant service and very fast delivery. The Tab S3 S pen Tips i brought from them was perfect and just what my partner needed rather then having to pay Samsung full price for a new S pen for her device. Really would recommend this company to anyone that's looking for parts.

17 March 2018
Unprompted review
Rated 5 out of 5 stars

I purchased a back cover for my Lumia…

I purchased a back cover for my Lumia 640 and it arrived with a small crack on the edge by the volume rocker.I immediately contacted customer service and addressed this issue with them.A new cover was sent out immediately and they responded the same day to my emails.I highly recommend Fonejoy for this reason.

16 March 2018
Unprompted review
Rated 5 out of 5 stars

Needed a new screen and LCD for my…

Needed a new screen and LCD for my Samsung j5 530. Ordered genuine one and received it in two days here in Ireland. Great service and price. Would shop here again.
Joe

10 March 2018
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website, arrived on time even with the bad weather, quality product at a good price, Thank you for your service.

3 March 2018
Unprompted review
Rated 5 out of 5 stars

Very professional shop that is highly…

Very professional shop that is highly recommended!
I had ordered an item from Germany and aske them to deliver it to my hotel when I was staying in London. It has arrived after only one day and was safely packed.

1 March 2018
Unprompted review

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