Chose to trade 2 tablets to Fonebank because they provided the best quote online. Within 11 days of putting them in the post, the full amount quoted was in my bank account without having to do anythi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fonebank is a great way to make some extra cash from the sale of old or redundant phones you have lying around. An easy to use online interface to register your phone combined with simple mailing inst... See more
I was so sceptical sending my phone to Melbourne from Gold Coast without receiving any money beforehand. NO WORRIES, received an email 7 days later, and the $102 for my so broken screen, touch scre... See more
It is very safe and secure site. And is friendly to use. It is very helpful and useful rather than selling on eBay because it provides better services better security than any where else. There isn't... See more
Company details
Contact info
Melbourne, Australia
- +61399815782
- sam.fairhall@fonebank.com.au
- fonebank.com.au
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and reliable 🖒
20 September 2017
Unprompted review
Great company to sell your mobile too
First time using them, got rid of my LG G4, quoted great price for it and received cheque in the mail a week later :)
Will definitely do business again for sure :D
17 September 2017
Unprompted review
Got the money really quicky
Got the money really quicky, no hassles. Will definitely use again
12 August 2017
Unprompted review
Great service!!
Sent my old Samsung Galaxy 6 to Fonebank to buy. No hassles, fast and exact payment as per order and email updates. Great service
12 August 2017
Unprompted review
Honest and real fast turnaround
Honest and real fast turnaround. Great customer service too.
4 August 2017
Unprompted review
Really pleased with the service and …
Really pleased with the service and reliability.
3 August 2017
Unprompted review
Excellent service and great …
Excellent service and great communication. Will always use fonebank!
29 July 2017
Unprompted review
Prompt payment and the best value
Prompt payment and the best value. thank you.
19 July 2017
Unprompted review
Super easy to find the phone and the …
Super easy to find the phone and the sending and transaction process is easy to follow.
Will use again
15 July 2017
Unprompted review
The best service and also the best …
The best service and also the best price that I could find. Next time I will be back. Would recomemd Fonebank to all.
14 July 2017
Unprompted review
Process was so easy!!!
Once phones were received, payment was processed promptly.
I will definitely be using fonebank again.
4 July 2017
Unprompted review
To return to if selling more mobiles
Great company to deal with - easy way to sell your old/damaged phone. Highly recommended.
2 July 2017
Unprompted review
5 Stars!
Fonebank provides decent prices for your phones, quick turnaround on payment as well and customer service is amazing :)
30 June 2017
Unprompted review
Simple process
Simple and straightforward process.
Great communication - confirmation when goods were received and when payment was made.
Would use them again.
30 June 2017
Unprompted review
Thank you
I sent my phones. They sent me money.
What more can I say. Communication is great. I will be using them in the future.
16 June 2017
Unprompted review
Prompt Service
Fonebank were great. They were the only ones who wanted my old Nokia mobile. Received the cheque in the mail as promised & on time.
14 June 2017
Unprompted review
Great service
Great service, very helpful with quick responses to questions.
12 June 2017
Unprompted review
Was a bit worried when I sent my phone …
Was a bit worried when I sent my phone off however was pleasantly surprised how easy it was. I was paid in a matter of days with no hassles whatsoever. Very impressed by this service and would not only recommend but would definitely use again!
5 June 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.