Idk what to say....your cheaper than the other legit on line sale outlets (when your stuff is on sale) and I know exactly what retail is...but we're all in this place right now together.. I'm just... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered online, received clear, prompt confirmation. Waited ten business days, heard nothing, sent a follow-up inquiry, and got an immediate reply. Weller 12 arrived soon after. Bottle was really w... See more
Company replied
I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few... See more
Company replied
They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good... See more
Company replied
Company details
Written by the company
Folsom wine and Spirits re-opened in 2015 by owners PJ and Rimmi in Beautiful Folsom California. We pride ourselves on deep knowledge of contemporary wine selections and aged spirits. Our unique inventory includes many allocated spirits and one of a kind barrel offerings. Please visit us soon and let us help you find just the right bottle for you.
Contact info
6606 Folsom Auburn Rd Suite 7, 95630, Folsom, United States
- 18007641727
- info@folsomwinespirits.com
- folsomwinespirits.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Shipping issues
I paid for the 3-5 day shipping as it was for a retirement party gift and that timeframe would have made it in plenty of time. I had to email the staff several times as I never received shipping details. I did receive the bottle several days afterwards so I’m glad for that but shouldn’t have had to pay for that shipping
25 March 2025
Reply from Folsom Wine & Spirits
Thank you for your feedback, and we sincerely apologize for the delay and the lack of timely communication. We understand how important this gift was and regret that your experience didn’t meet expectations. Please reach out to our customer service team so we can look into making this right for you. We appreciate your patience and the opportunity to improve.
Thanks,
Folsom Wine and Spirits Team!
Folsom has always stood behind their…
Folsom has always stood behind their sells. That is something very special when it comes to online stores. In return Folsom is the only online wine & spirits store I recommend to my friends.
24 March 2025
Reply from Folsom Wine & Spirits
Thank you so much for your trust and loyalty! We're truly honored to have your recommendation and are proud to stand behind every sale. We look forward to continuing to serve you and your friends!
Thanks,
Folsom Wine and Spirits Team!
Bottles are packaged perfectly with…
Bottles are packaged perfectly with care, and the shipping speed is really good.
19 March 2025
Reply from Folsom Wine & Spirits
Thank you for the kind words! We're happy to hear you were pleased with the careful packaging and fast shipping. We appreciate your support!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the feedback! We're glad you found the pricing fair and the tracking process straightforward. We appreciate your order!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the great feedback! We're glad everything arrived in perfect condition and that the process was smooth. Cheers!
Thanks,
Folsom Wine and Spirits Team!
Received an outstanding quality Machine…
Received an outstanding quality Machine Head bourbon box. Shipping hit a snafu - by no fault of Drams - and I was impressed at how Drams customer service team worked with me to fix it. Good service. Thank you much.
16 April 2025
Unprompted review
Reply from Folsom Wine & Spirits
Thank you for the kind words! We're thrilled to hear you were pleased with the quality of the Machine Head bourbon and that our team could help resolve the shipping issue. We truly appreciate your patience and support!
Thanks,
Folsom Wine and Spirits Team!
Great packaging as well as a quick…
Great packaging as well as a quick response from order to delivery.
18 March 2025
Reply from Folsom Wine & Spirits
Thank you for the positive feedback! We're happy to hear you were pleased with both the packaging and the fast turnaround. Looking forward to serving you again!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the kind words! We're glad to hear you were happy with the packaging, speed, and pricing. We appreciate your support!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the great feedback! We're happy to hear you were pleased with the shipping speed and pricing. Looking forward to serving you again soon!
Thanks,
Folsom Wine and Spirits Team!
Completely satisfied with the purchase!
Completely satisfied with the purchase. However, delivery took for ever.
6 March 2025
Reply from Folsom Wine & Spirits
Glad to hear you were happy with the purchase overall! But yeah, long delivery times can definitely be frustrating. Hopefully next time it’s smooth sailing from checkout to doorstep. Appreciate you sticking with it!
Thanks,
Folsom Wine and Spirits Team!
Very helpful customer service
Very helpful customer service!
Our bottles got damaged before arrival. I reached out and the team was extremely helpful in resolving the situation and helping me out. You had me a great customer service...!
2 April 2025
Unprompted review
Reply from Folsom Wine & Spirits
We’re really glad to hear our team was able to step up and make things right! Thank you for your kind words—and for giving us the chance to turn it around. Cheers to great service and even better bottles ahead!
Thanks,
Folsom Wine and Spirits Team!
Good prices and shipping times.
11 March 2025
Reply from Folsom Wine & Spirits
Thank you! We're happy to hear you were pleased with the prices and shipping. Hope to serve you again soon!
Thanks,
Folsom Wine and Spirits Team!
I had two or three orders and each…
I had two or three orders and each arrived in a reasonable amount of time and intact. Thank you!
11 March 2025
Reply from Folsom Wine & Spirits
Thank you for your continued support! We're glad to hear everything arrived safely and on time with each order. Looking forward to serving you again!
Thanks,
Folsom Wine and Spirits Team!
you guys are fabulous ....
you guys are fabulous ..... i'm in los angeles ... and you beat every store here .... delivery is fast ... items are perfectly packaged
10 March 2025
Reply from Folsom Wine & Spirits
Thank you for the fantastic feedback! We're honored to beat the local competition and glad to hear our delivery and packaging hit the mark. We truly appreciate your support from Los Angeles!
Thanks,
Folsom Wine and Spirits Team!
My New “Go-To”
Fair pricing and a pretty quick turnaround on getting my order shipped. Had a little hiccup on the shipping but they immediately made it right. I will definitely order from them again.
7 March 2025
Reply from Folsom Wine & Spirits
Thank you for your thoughtful feedback! We're glad to hear we could make things right quickly and that you're happy with the pricing and turnaround time. We truly appreciate your trust and look forward to being your go-to!
Thanks,
Folsom Wine and Spirits Team!
website easy to use transaction went…
website easy to use transaction went thru smoothly delivery was a litttle slow but got here in one piece
7 March 2025
Reply from Folsom Wine & Spirits
Thank you for your feedback! We're glad the website and transaction process were smooth, and we appreciate your patience with the delivery. Happy to hear everything arrived safely—hope to serve you again soon!
Thanks,
Folsom Wine and Spirits Team!
Prompt Order Fulfillment
Great service from Folsom Wine & Spirits. Able to find items not carried elsewhere. They fulfill orders promptly and ship quickly.
4 March 2025
Reply from Folsom Wine & Spirits
Thank you for your kind words! We're thrilled to hear that you found what you were looking for and that our service met your expectations. We truly appreciate your support and look forward to fulfilling your next order!
Thanks,
Folsom Wine and Spirits Team!
It was purchased and shipped in a…
It was purchased and shipped in a timely manner and also hassle free once received was package good for protection of the glass bottles
4 March 2025
Reply from Folsom Wine & Spirits
Thank you for your feedback! We're glad to hear your order arrived quickly, hassle-free, and well-protected. We appreciate your support and look forward to serving you again!
Thanks,
Folsom Wine and Spirits Team!
A+ second time around!
So last time I purchased from them it was an epic failure!! This time was amazing great product came fast and packed very well highly recommend. Will be back
24 March 2025
Unprompted review
Reply from Folsom Wine & Spirits
We truly appreciate you giving us another chance! We're glad to hear that this time around, your experience was excellent. Thank you for your support and recommendation—we look forward to serving you again! Cheers!
Thanks,
Folsom Wine and Spirits Team!
They have a great selection of Tequila…
They have a great selection of Tequila and their shipping service is fast. Have bought on a couple times.
12 February 2025
Reply from Folsom Wine & Spirits
Thank you for your support! We're glad you enjoy our tequila selection and fast shipping. We look forward to serving you again in the future. Cheers!
Thanks,
Folsom Wine and Spirits Team!
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