Folsom Wine & Spirits Reviews 

1,013
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often finding items at competitive prices. The delivery service is frequently highlighted for its speed and careful packaging, ensuring products arrive intact and in excellent condition. Many people appreciate the great service, noting efficient communication and helpfulness throughout the ordering process. However, some customers also noted significant delays in shipping, with orders taking weeks or even months to be delivered. A few other people also felt that their orders were never shipped or received, despite receiving tracking numbers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide selection of items,... See more

Delivery service

Consumers generally find the delivery service to be positive, often praising quick delivery times and... See more

Order

Customers had ambiguous experiences with order, with some reporting significant delays and issues. Reviewers... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the wonderful, fast,... See more

Price

Reviewers highlight positive aspects of price, with many praising the great sales prices and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Idk what to say....your cheaper than the other legit on line sale outlets (when your stuff is on sale) and I know exactly what retail is...but we're all in this place right now together.. I'm just... See more

Company replied

Rated 5 out of 5 stars

Ordered online, received clear, prompt confirmation. Waited ten business days, heard nothing, sent a follow-up inquiry, and got an immediate reply. Weller 12 arrived soon after. Bottle was really w... See more

Company replied

Rated 5 out of 5 stars

I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few... See more

Company replied

Rated 5 out of 5 stars

They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good... See more

Company replied


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Wine Store

Written by the company

Folsom wine and Spirits re-opened in 2015 by owners PJ and Rimmi in Beautiful Folsom California. We pride ourselves on deep knowledge of contemporary wine selections and aged spirits. Our unique inventory includes many allocated spirits and one of a kind barrel offerings. Please visit us soon and let us help you find just the right bottle for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,013)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery!

14 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're glad your order arrived promptly. We appreciate your support and hope to serve you again soon!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

The sale was as promised

The sale was as promised, the price was great. Shipping is slow but packaging was very good and disguised so that it was not apparent that alcohol was inside. bottle sleeves are extremely secure and prevent breakage well.

19 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your thoughtful feedback! We're glad to hear you were happy with the price and secure packaging. We appreciate your patience with the shipping timeline and will continue working to improve that aspect. Cheers!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Great packaging

Great packaging, timely delivery.

17 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're glad to hear everything arrived safely and on time. Cheers!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

They had an amazing price on Fortaleza…

They had an amazing price on Fortaleza Still Strength Tequila which can be very hard to find at times. I’m very happy with the product and the packaging was very well done!

21 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your kind words! We're thrilled you were able to snag the Fortaleza Still Strength Tequila—it’s definitely a rare gem. Glad to hear the packaging met your expectations too. Enjoy, and we hope to serve you again soon!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Great vodka

Great vodka! Came as expected.

14 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We're happy to hear you enjoyed the vodka and that everything arrived as expected. Cheers!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Reliable and speedy service

Reliable and speedy service. Easy to find what I wanted and didn’t wait long for it to ship to me.

21 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for the kind words! We're glad to hear you found what you needed easily and that your order arrived quickly. We look forward to serving you again!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Customer service

Order was delayed - but after a few emails .. they kept in touch and my order arrived.

Thank you ..

19 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your understanding and patience! We're glad we were able to stay in touch and get your order to you. We appreciate your support and hope to serve you again soon!

Thanks,
Folsom Wine and Spirits Team!

Rated 4 out of 5 stars

Everything was great with one…be patient

Everything was great with one exception, it took about 2 weeks to get my order. It was worth the wait but it was a long delay. Package was in great shape, website was easy to order.

18 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your feedback! We're glad to hear you were happy with the product and overall experience, though we apologize for the delay in shipping. We appreciate your patience and are working to improve delivery times. Thanks again for your support!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

My husband enjoyed the bourbon…

My husband enjoyed the bourbon selection.

8 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

We're so happy to hear that your husband enjoyed the bourbon selection!
Thank you for choosing us — we hope to help you find more great bottles in the future!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Super easy to order a large amount of…

Super easy to order a large amount of items for wedding favors for my son's wedding. Items arrived quickly and very well packed. Everything made it just fine. I highly recommend them for your online purchases!

7 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for the kind words! We're honored to have played a small part in your son's wedding celebration. We're thrilled everything arrived safely and on time, and we truly appreciate your recommendation. Best wishes to you and your family!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Great quality products and shipped…

Great quality products and shipped quickly!

5 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're thrilled you were happy with the quality and quick shipping. We appreciate your support!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Fast delivery great packing

Fast delivery great packing. Merch as promised. No issues. Will order agIn

10 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're glad everything met your expectations. We look forward to your next order!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Quick turnaround time

Quick turnaround time. You kept me updated on delivery. Packaging was fantastic.

10 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're glad you appreciated the quick turnaround, updates, and secure packaging. We look forward to serving you again!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Folsom is a an all around good company!

Folsom has good prices, fast shipping and excellent packing to protect your purchase.

10 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for the kind words! We're happy to hear you had a great experience with our pricing, shipping, and packaging. We truly appreciate your support!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Store pick

Great products and shipping was fast

8 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're glad you enjoyed the store pick and fast shipping. We appreciate your support!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Easy ordering quick delivery

Easy ordering quick delivery. Packaged very well, highly recommend.

8 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for the great feedback! We're happy to hear the ordering process was smooth and the packaging met your expectations. We truly appreciate the recommendation!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Amazing customer service

The customer service was fantastic. Highly recommend ordering from them!!!! Thank you Folsom!

1 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you so much! We're thrilled to hear you had a fantastic experience with our customer service. Your recommendation means a lot to us!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Amazing service

Amazing service

7 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're so glad you had a great experience with our service. We truly appreciate your support!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Satisfied customer

It was a pleasure dealing with Folsom Wine & Spirits. Received the bottles in a very timely manner and they were packaged well to avoid possible breakage.

31 March 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you for your kind words! We're happy to hear everything arrived safely and on time. It was a pleasure serving you!

Thanks,
Folsom Wine and Spirits Team!

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! Arrived in a timely matter and had a great variety of choices online

7 April 2025
Folsom Wine & Spirits logo

Reply from Folsom Wine & Spirits

Thank you! We're so glad you had an amazing experience and enjoyed the variety and timely delivery. We appreciate your support!

Thanks,
Folsom Wine and Spirits Team!

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