I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more
The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more
I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more
Company details
About The Folio Society
Written by the company
The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.
Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.
Beautiful books
We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.
Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.
Customer service
Our UK-based customer service team are available to help with your order and delivery queries.
See our international numbers.
Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday
We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.
If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).
Contact info
Clove Building, 4 Maguire Street, SE1 2NQ, London, United Kingdom
- 020 7400 4200
- customerservice@foliosociety.com
- foliosociety.com
4.8
Excellent
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not to Judge a Book by its Cover, But...
I'll make an exception and say that these book covers and slip cases are part of the experience as much as the content of the book itself. All of which have been gorgeous thus far. I think people forget that bibliophiles are, in essence, collectors too. I also want to give credit to Marta who wrapped my books in that cardboard stuffing so many times just to insure that they'll arrive undamaged. Kudos!
5 June 2026
I just received the most beautiful copy…
I just received the most beautiful copy of The Last Unicorn, with gorgeous illustrations, paper that feels amazing and it is bound so beautifully! I could not be more happy with it! Thank you!
8 June 2026
Books really well packaged & protected
Books really well packaged & protected. Can see care was taken when being shipped.
8 June 2026
Great Customer Service - $$ US Shipping
Customer Service Chat - 5 stars
Shipping to the US - 2 stars ($$)
9 June 2026
I ordered a fairy tale book for a…
I ordered a fairy tale book for a christening gift and it arrived beautifully packaged and is absolutely elegant.
8 June 2026
I have been using The Folio society for years and they constantly provide excellent service
I have been using
8 June 2026
Perfect packaging and timely delivery
My book arrived promptly and well-protected. The quality was a exquisite as expected.
5 May 2026
The books are of the highest quality…
The books are of the highest quality the service and shipping a second to none well done
8 June 2026
Perfection itself
Perfection itself. The book exceeded my expectations. Their titles are expensive, but they deliver extraordinary quality. I grant them eleventeen stars out of five.
15 December 2025
Unprompted review
The whole process from order to…
The whole process from order to delivery was seamles and trouble free. The Book is of superior quality. Very Happy!
8 June 2026
Beautiful book as usual
Beautiful book as usual, great illustrations, well packaged, received quickly.
8 June 2026
Beautiful books delivered with exceptional service
The Folio Society offers books that are beautifully designed, meticulously crafted and carefully packed for shipping. I’m delighted with my first order and will enjoy many hours lost in the pages of these lovely volumes.
8 June 2026
I have been a member since the late…
I have been a member since the late 1970's and have never had a bad experience in all this time. The customer service is just wonderful. I really think highly of you all!
8 June 2026
I am always quite happy with the Folio…
I am always quite happy with the Folio Society's excellent service and beautiful, well-crafted books.
8 June 2026
Packaged with recyclable material
Packaged with recyclable material. Books are of excellent quality and will last for years. They are very enjoyable reads. The order was processed very quickly.
8 June 2026
Always top quality
Always top quality - especially lovely for gifts 🎁 Christmas and Birthdays it is my go to gift for family!
29 May 2026
A magnificent product as always
A magnificent product as always, however the attention to detail in the packing process ensured that it arrived in Australia in perfect condition! Thank you.
8 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.