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See what reviewers are saying

Rated 4 out of 5 stars

Lourdes was absolutely amazing - so knowledgeable and incredibly patient. She was training me and literally hand-holding me through the Dash Site. The Dash Site is still extremely confusing and not... See more

Rated 1 out of 5 stars

HORRIBLE!!!!! Dashboard is impossible to use. Single owner/ operator company. They send numerous drug screen tests per year for one person who has repeatedly tested negative for9 years. Out of the... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation Service
  2. Software Company
  3. Software Vendor

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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No history of asking for reviews

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2.8

All reviews

(1,156)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Digital harassment

The company engages in very scam, marketing tactics. I keep receiving emails from this company and I have no way of removing myself from whatever email list that they have. I have asked them on multiple occasions to stop contacting me but they continue to do so, and I can only imagine how many other people they are harassing as well.

UPDATE:

Upon giving my phone number for this review, they have seemed to added me to another list that is accessible to more spammers who have sent me multiple spam texts within the hour of providing. I haven’t had any spam texts in weeks but conveniently get two just after this….

Update:

Hard to believe a company doesn’t share data when they steal your information and spam you to death without any regards to whether you want them to or not.. very hard to trust people who engage in that kind of activity

2 October 2023
Unprompted review
Foley  logo

Reply from Foley

Hi Dylan, we're sorry to hear you're unhappy with our outreach. Thank you for providing your contact information per our request. We will remove you from our email list.

UPDATE: You have been removed from all Foley email outreach. Foley does not share recipient contact information with any external resources to enable additional SMS communications. Thank you.

Rated 5 out of 5 stars

Great Service from Nicholas Cianci

Starting a business is stressful enough as it is. Nicholas Cianci is such a pleasure to work with. He is quick to respond and quick to help. He has made this journey a little less stressful. He has yet to turn me down when I email him directly. Great guy to work with. Thank you for all your hard work, Nicholas!

18 September 2023
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE!

They may have user friendly software and a quick onboarding process; however, no customer service whatsoever afterwards.

After some months I couldn’t get anyone to call back to answer questions about DOT requirements, no response from my account representative or customer support email! Finance dept. are the only ones who answered when I called to cancel my subscription and didn’t even have the professionalism to follow up with an email confirmation as promised.

I recommend finding another compliance company with a higher quality of customer support.

FYI Foley- a regurgitated “I’m sorry” reply isn’t a replacement for an answer to why this occurred, nor does it fix the problem.

12 September 2023
Unprompted review
Foley  logo

Reply from Foley

Hello Daniel, we're sorry to hear about your experience with our customer service. This is not the typical situation for Foley clients, as we take their satisfaction and support throughout their journey with us very seriously. We have requested more information from you via email to look into your situation further and provide a solution. Please check your inbox at your earliest convenience. Thank you.

Rated 1 out of 5 stars

Scammers

Scammers, don’t get scamed.

4 September 2023
Unprompted review
Foley  logo

Reply from Foley

Hi Keith, we're sorry to hear about your experience with our approach. Foley is a legitimate business dedicated to helping our clients meet FMCSA compliance requirements. We would love to have another chance to help you manage your compliance needs. Please give us a call at (800) 253-5506.

Rated 5 out of 5 stars

Jessy Thomson

Jessy Thomson , 860-815-0880
She has high experience in providing technical advice with excellent accuracy to customers, I am very thankful and grateful for Jessy.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Review of the company

Hello, I’m a business owner of a trucking company an I only deal with Foley for my business matters,to be exact I only like to deal with Ms.Jessy, she is very professional,very helpful and keeps me up to date on anything dealing with my business. Not to mention, she always on top of things. I love working with her she’s wonderful. I highly recommend doing business with her.

10 July 2023
Unprompted review
Rated 2 out of 5 stars

Billing needed babysitting

Billing needed babysitting . It created more work on my part. The sales pitch didn’t reflect completely what was happening. Some aspects were great.

15 May 2023
Foley  logo

Reply from Foley

Hi Stacey, we're committed to providing a six-star customer experience here at Foley, and we would love a chance to improve the problem areas you've highlighted. Please give us a call at (800) 253-5506 and we will work to find the right solutions.

Rated 1 out of 5 stars

Poor UI

Poor UI. Will give false positive alerts for “compliance” as well as no provide alerts for actual non-compliance.

Poor support and zero account ownership (which is usually indicative of a half baked product or high turn over where they are unable to assign an account representative).

15 May 2023
Foley  logo

Reply from Foley

Hi James, Foley strives to help our clients meet their unique compliance requirements through our dedicated account management and advanced software solution. We would love to have another chance to help you. Please give us a call at (800) 253-5506 so we can offer a resolution.

Rated 1 out of 5 stars
Foley  logo

Reply from Foley

Hi Millie, we're sorry to hear you're dissatisfied with our communication approach. Our goal at Foley is to provide the best solutions for our customers' compliance requirements. Please give us a call at (800) 253-5506 so we can correct the situation.

Rated 1 out of 5 stars

I was charged for pre employment drug…

I was charged for pre employment drug and alcohol test twice, when I already pre paid for my pre employment test on day one. That not was I was promised. Now that I move from Motor HQ to Foley, now is not included but I ask and he said that is was included.( Nicholas Hamann) But now is not included. Now I know why they have so many bad reviews on Google. Stay away from Foley! Going back to Motor HQ, they are very honest.

4 May 2023
Foley  logo

Reply from Foley

Hi Richard, we're sorry to hear about your experience with our drug and alcohol testing program. Foley strives to provide the best solutions for our customers' compliance requirements. Please give us a call at (800) 253-5506 so we can correct the situation.

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