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Rated 2 out of 5 stars

Foley does the bare minimum to keep you in compliance. Often trying to sell you things you can do yourself for free. The departments internally don't communicate with each other, you have a plan you p... See more

Rated 1 out of 5 stars

To be straightforward: Michael is a bully. He uses scare tactics to pressure people into paying $1,000 for something I completed absolutely free of charge. After I told him not to contact me again,... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation Service

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

Ask for nick

Ask for nick, best decision I’ve ever made while getting into the business… not only did he give me his personal cell but he consistently goes above and beyond. If there were more than 5 stars I’d give them because he’s top tier and cheap.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Lourdes Sanchez - Excellent Customer Service

Lourdes Sanchez provided excellent customer service in being sure our portal permissions were correct and helping me navigate the portal options. This assistance was a huge help today and for the future. Lourdes was extremely knowledgeable, kind, patient and a willing helper! Thank you!

3 June 2024
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. As soon I register my box truck with USDOT, I got a text message from Foley saying “Your application for DOT # has been processed. Call us at 860-852-6145 to discuss your compliance requirements”. So, they pretend like they are DOT and will try to sell you unnecessary junk services.

17 April 2024
Unprompted review
Foley  logo

Reply from Foley

Hello Sandeep, we apologize for any inconvenience that our recent correspondence may have brought you. We have sent a request via email for the contact information you would like removed. Upon receiving a response, we will promptly remove you from our list. Thank you for bringing this to our attention, and we appreciate your understanding.

Rated 1 out of 5 stars

Very annoying

3 emails in less than 12 hours, I aint buying anything get out of my email you pests. Never requested anything from you guys you just keep spamming over and over hope you go bankrupt

19 March 2024
Unprompted review
Foley  logo

Reply from Foley

Hi George, we apologize for any disappointment our recent communication may have caused you. We've requested for the contact details you want us to remove via email. Once we have them, we'll quickly take you off our list. Thanks for letting us know, and we're grateful for your understanding.

Rated 1 out of 5 stars

I recommend nobody uses foley.

I recommend nobody uses foley.
their services suck, as a client they fail to do what their pay to do you. have to constantly remind them and call them to see where your status is at they rather just raking the money and have you do all the work

6 March 2023
Unprompted review
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Reply from Foley

Hi Daniel, we're genuinely sorry to hear about your experience and apologize for any inconvenience caused. At Foley, we strive to provide exceptional service to all our clients, and it's disheartening to learn that we fell short of your expectations. To gain further insight into your experience and help solve your issues, we've requested additional information which should be in your inbox. You can also contact us at (860) 813-2538. We look forward to hearing from you soon!

Rated 1 out of 5 stars

Scam

If anyone else is being continuously harassed via text, email, or phone calls from this trash of a company please get in touch with me. I I'm currently pressing charges against them in Virginia for continuous harassment after they have been informed multiple times by multiple means that I wish to be left alone by them. I have never done business with them, but they simply cold call, cold email, or cold text for multiple different email addresses and phone numbers. Nothing but a scam

Editing my review and response to their response. This has been going on with them for almost 6 months, I have responded to every email, almost 60 of them, I have called them over 20 times, and I have texted them back over 20 times to get them to stop contacting me. Even their response to my review is total b@llsh!t.

14 December 2023
Unprompted review
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Reply from Foley

Hi John, we sincerely apologize that our outreach has left you feeling unhappy. Your feedback matters to us, and we're actively working to address your concerns. We've requested the contact information you'd like us to remove via email, and as soon as we receive it, we'll swiftly remove you from our system. Thank you for bringing this to our attention, and we appreciate your understanding.

Update: We appreciate your cooperation in sharing your contact information. As per your request, you have been successfully excluded from all Foley outreach efforts and designated as a 'do not contact' participant.

Rated 1 out of 5 stars

If I could I wouldn't even rate this…

If I could I wouldn't even rate this company. They steal your money, they help you at first but after they give you a run around and tell you that your not on your system aftet they took yout payment. Very unprofessional company.

13 December 2023
Unprompted review
Foley  logo

Reply from Foley

Hello Celi, we're sincerely sorry to hear about your recent experience. Such occurrences are uncommon among Foley customers, and we prioritize their satisfaction. To better understand your situation, we've sent you an email requesting additional information. Kindly review your inbox or give us a call at (860) 813-2538 at your earliest convenience. We look forward to resolving your issue. Appreciate your understanding.

Rated 5 out of 5 stars

Kimberley was awesome and performed…

Kimberley was awesome and performed with urgency understanding my situation. Very proficient with callbacks and consistent in her email responses. Waiting for paperwork to be filed can be stressful but Kimberley made sure to go out of her way to construct a comfortable atmosphere during the operation. Thanks a million Kimberley!

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan is extremely helpful!

Karly Mulligan is extremely attentive and helpful! Karly responds to emails within the same day with in-depth details pertaining to my question and often times includes screenshots to walk me through the process!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Karly Mulligan was a great help

Karly Mulligan was a great help. I like having a dedicated account representative that can point to ways to be more than just being compliant to being ahead of the game. I have had great experiences working with Foley and personnel like Karly continue to make that possible

12 October 2023
Unprompted review
Rated 1 out of 5 stars

Digital harassment

The company engages in very scam, marketing tactics. I keep receiving emails from this company and I have no way of removing myself from whatever email list that they have. I have asked them on multiple occasions to stop contacting me but they continue to do so, and I can only imagine how many other people they are harassing as well.

UPDATE:

Upon giving my phone number for this review, they have seemed to added me to another list that is accessible to more spammers who have sent me multiple spam texts within the hour of providing. I haven’t had any spam texts in weeks but conveniently get two just after this….

Update:

Hard to believe a company doesn’t share data when they steal your information and spam you to death without any regards to whether you want them to or not.. very hard to trust people who engage in that kind of activity

2 October 2023
Unprompted review
Foley  logo

Reply from Foley

Hi Dylan, we're sorry to hear you're unhappy with our outreach. Thank you for providing your contact information per our request. We will remove you from our email list.

UPDATE: You have been removed from all Foley email outreach. Foley does not share recipient contact information with any external resources to enable additional SMS communications. Thank you.

Rated 5 out of 5 stars

Great Service from Nicholas Cianci

Starting a business is stressful enough as it is. Nicholas Cianci is such a pleasure to work with. He is quick to respond and quick to help. He has made this journey a little less stressful. He has yet to turn me down when I email him directly. Great guy to work with. Thank you for all your hard work, Nicholas!

18 September 2023
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE!

They may have user friendly software and a quick onboarding process; however, no customer service whatsoever afterwards.

After some months I couldn’t get anyone to call back to answer questions about DOT requirements, no response from my account representative or customer support email! Finance dept. are the only ones who answered when I called to cancel my subscription and didn’t even have the professionalism to follow up with an email confirmation as promised.

I recommend finding another compliance company with a higher quality of customer support.

FYI Foley- a regurgitated “I’m sorry” reply isn’t a replacement for an answer to why this occurred, nor does it fix the problem.

12 September 2023
Unprompted review
Foley  logo

Reply from Foley

Hello Daniel, we're sorry to hear about your experience with our customer service. This is not the typical situation for Foley clients, as we take their satisfaction and support throughout their journey with us very seriously. We have requested more information from you via email to look into your situation further and provide a solution. Please check your inbox at your earliest convenience. Thank you.

Rated 1 out of 5 stars

Scammers

Scammers, don’t get scamed.

4 September 2023
Unprompted review
Foley  logo

Reply from Foley

Hi Keith, we're sorry to hear about your experience with our approach. Foley is a legitimate business dedicated to helping our clients meet FMCSA compliance requirements. We would love to have another chance to help you manage your compliance needs. Please give us a call at (800) 253-5506.

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