Focus Finsure Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, approachable, and always ready to assist, making the entire process smooth and stress-free. Many highlight the exceptional customer service, noting the team's professionalism, clear explanations, and dedication to guiding them through every step. Reviewers are particularly impressed with the quick response times and the overall efficient user experience, often leading to swift approvals and successful outcomes. People frequently recommend their services, especially for first-time buyers, due to the supportive and knowledgeable approach that simplifies complex procedures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(157)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and stress-free mortgage experience with excellent support

We had a very good experience with Focus Finsure.The whole mortgage process was handled in a very fast, easy, and professional manner. The team was always with us throughout the journey, especially during stressful moments—they reassured us and made us feel calm and confident.

A special thanks to Sneha Mary Paul, who handled our case with great care. She was very polite, gentle, and always ready to clear all our doubts patiently. Also, Shito Joseph was very helpful and explained everything clearly whenever needed.

Overall, they made our mortgage process simple, fast, and accurate. We truly appreciate their support and highly recommend them.

Thank you so much!

10 April 2026
Unprompted review
Focus Finsure logo

Reply from Focus Finsure

Thank you, Dhanya, for your wonderful feedback about Focus Finsure. We’re delighted to hear the process was smooth and stress free, and that Sneha Mary Paul and Shijo Joseph were able to support you so well. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We have been with Focus Finsure for the past 8 years, and they have consistently been reliable, professional, and supportive. The team is always approachable and ready to help with any mortgage related queries.

A special thanks to Simran for her outstanding support during our recent process , she made everything smooth and stress free.

Highly recommend Shijo Monie and the entire team for anyone looking for trustworthy mortgage advice and services.

1 April 2026
Unprompted review
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Reply from Focus Finsure

Thank you, Iris, for your continued trust in Focus Finsure over the past 8 years. We’re delighted to hear about your positive experience and really appreciate your kind words for Simran, Shijo & Monie, and the team. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very good service friendly staff…

Very good service friendly staff accurate information. Very happy with their service. I recommend to everyone. Thanks

2 March 2026
Unprompted review
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Reply from Focus Finsure

Thank you, Tulsi, for your kind feedback about Focus Finsure. We’re glad you’re very happy with the service and really appreciate your recommendation.

Rated 5 out of 5 stars

We had an amazing experience with my…

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole process. Thank you Mr. Shijo and the team Focus Finsure

12 March 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Sojan! We are thrilled to hear that your experience with Mr. Shijo and the Focus Finsure team was so positive. Congratulations on your new home, and it was our pleasure to support you through your first-time buyer journey!

Rated 5 out of 5 stars

I had a great experience with FOCUS FINSURE

I had a great experience with Focus Finsure while arranging my mortgage. I would especially like to thank Mr. Shijo and Mr. Aswajith for their excellent support throughout the process.

They clearly explained each step and helped me understand the different options available, making it much easier to choose the right one for my situation. Their guidance was very reassuring and professional.

Thanks to their efficiency and dedication, my mortgage was approved within few days which exceeded my expectations.

Their service was excellent and made the entire process completely stress-free for me. I highly recommend Focus Finsure to anyone looking for reliable and knowledgeable mortgage advisor

26 March 2026
Unprompted review
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Reply from Focus Finsure

Good morning Lejo, Hope you are doing well!

Thank you for your kind words. We’re thrilled that Mr. Shijo and Mr. Aswajith made your mortgage process smooth and stress-free. We truly appreciate your recommendation!

Warm regards,
The Focus Finsure Team

Rated 5 out of 5 stars

I always goes with Focus finsure and…

I always goes with Focus finsure and suggest all my friends & Family to go with them as they offer best service in entire UK

26 March 2026
Unprompted review
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Reply from Focus Finsure

Good morning Baljit, Hope you are doing well!

Thank you so much for your amazing review. We’re thrilled to hear that you consistently choose Focus Finsure and recommend us to your friends and family. Your support means a lot to us!

Warm regards,
The Focus Finsure Team

Rated 5 out of 5 stars

I would like to sincerely thank Focus…

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free.

What truly stood out was their amazing team—every staff member was incredibly friendly, approachable, and always ready to help. Their professionalism combined with a personal touch made a huge difference throughout the journey.

A special thanks to Mr. Shijo for his exceptional support and dedication—he went above and beyond to turn this dream into reality.

30 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Juejin, for your kind words! We’re delighted to have helped you achieve your dream of owning a home.

Your appreciation means a lot to our team, and we’ll be sure to pass on your special thanks to Mr. Shijo. Wishing you great happiness in your new home 🏡

Rated 5 out of 5 stars

High customer focus !

High customer focus, Personalised service and Quick response makes Focus Finsure one of the best Mortgage advisors out there.

15 March 2026
Unprompted review
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Reply from Focus Finsure

Thank you, Sathish! Really appreciate your kind words and support 😊

Rated 5 out of 5 stars

Great customer service We had an excellent experience with…

We had an excellent experience with Focus Finsure during the purchase of our first home. From start to finish, the entire team was incredibly supportive, professional, and patient.

As first-time buyers, we had many questions—even some that felt quite silly—but the team especially Mr.Shijo,Mr Ash and Ms Ann took the time to explain everything clearly and never made us feel rushed or uncomfortable. They guided us through every step of the process, kept us well informed, and made what could have been a stressful journey feel smooth and manageable.

A huge thank you to everyone at Focus Mortgage Advisor for your dedication, reassurance, and outstanding support. We truly couldn’t have done this without you and would highly recommend your services to anyone, especially first-time buyers.
Once again Thanku Shijo Chetta
From Jithin and Agaza

21 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Jithin and Agaza! We’re thrilled to hear about your positive experience and are glad we could make your first home purchase smooth and stress-free. Best wishes in your new home!

Rated 5 out of 5 stars

A big thank you Shijo chetten and…

A big thank you Shijo chetten and team.When we struggled mortgage offer,Shijochetten and team done for us amazing and excellent work.we are always proud. Thank you🙏

28 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much for your kind words and appreciation. It was truly our pleasure to support you through the mortgage process. Wishing you all the very best in your new journey! 🙏😊

Rated 5 out of 5 stars

They always respond to queries…

They always respond to queries immediately. My mortgage journey was easy only because of Focus finsure. Thank you

14 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Sreeja! We’re really happy to hear that your mortgage journey was smooth and hassle free with Focus Finsure. Your kind words mean a lot to us. 😊

Rated 5 out of 5 stars

I am very thanks Focus Finsure enough…

I am very thanks Focus Finsure enough for the incredible support they gave me during my mortgage journey. Initially, I really struggled to get any mortgage offers, and the few options I had were at much higher interest rates than I was comfortable with. It felt overwhelming and discouraging.
That’s when I connected with Sijo Chettan, and things started to change. He was patient, understanding, and truly went the extra mile to guide me through the process. His advice and reassurance gave me confidence when I needed it most.
But it wasn’t just Sijo—the entire Focus Finsure team and special thanks for Mathew. They worked tirelessly behind the scenes, explored every possible option, and kept me informed at every step. Their professionalism combined with genuine care made all the difference. Thanks to them, I secured a mortgage that fits my needs perfectly, and I couldn’t be happier.
If you’re looking for a team that truly cares and delivers results, I always recommend Focus Finsure!

22 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Vipin, for sharing your experience! 😊 We’re delighted that Shijo, Mathew, and the entire Focus Finsure team could support you through your mortgage journey. Your kind words mean a lot to us, and we’re thrilled you found a mortgage that fits your needs perfectly. Wishing you all the best with your new home! 🙏💐

Rated 5 out of 5 stars

Great experience with them

Great experience with them. At the beginning I was not sure either to go ahead with them or not bit of trust doubt.
But they are really experienced and quick and handled my case professionally. My mortgage get approved. Whole process went smoothly.
Thanks to Augus and finsure

22 January 2026
Unprompted review
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Reply from Focus Finsure

Thank you so much, Haseeb! 😊 We’re glad Agus and the Focus Finsure team could make your mortgage process smooth and successful. Your trust means a lot to us! 🙏💐

Rated 5 out of 5 stars

Excellent support system through out…

Excellent support system through out the process. Highly appreciated team and can contact at any time for the support. They even got back to me middle of their holidays.
I recommend Focus Finsure to all the property buyers. Thank you Shijo -Monie and team😇🙏💐

4 December 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! 😊 We’re glad to have supported you throughout the process. Your recommendation means a lot to us! 🙏💐

Rated 5 out of 5 stars

Our experience

I can't thank Shijo enough for the help and services he provided through this process. The staff were very friendly and assisted a huge amount while also keeping us updated every inch of the way. This was a very big help in the process of buying a new house. Thank you so much.

1 November 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much for your kind words, Siby! We are thrilled to hear that Shijo and our team could make your home buying process smooth and supportive. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Good and reliable service

I would like to thank my mortgage advisor for their excellent support throughout the process. Shijo and team were knowledgeable, responsive, and always took the time to explain everything clearly. Their guidance made the experience much easier, and I am very thankful for their help.

12 December 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your lovely feedback. We are pleased to hear that Shijo and the team were able to support you throughout the process. Your kind words are greatly appreciated.

Rated 5 out of 5 stars

From No Mortgage to Yes Mortgage!

I can’t thank Focus Finsure enough for the incredible support they gave me during my mortgage journey. Initially, I really struggled to get any mortgage offers, and the few options I had were at much higher interest rates than I was comfortable with. It felt overwhelming and discouraging.
That’s when I connected with Sijo Chettan, and things started to change. He was patient, understanding, and truly went the extra mile to guide me through the process. His advice and reassurance gave me confidence when I needed it most.
But it wasn’t just Sijo—the entire Focus Finsure team deserves credit. They worked tirelessly behind the scenes, explored every possible option, and kept me informed at every step. Their professionalism combined with genuine care made all the difference. Thanks to them, I secured a mortgage that fits my needs perfectly, and I couldn’t be happier.
If you’re looking for a team that truly cares and delivers results, I wholeheartedly recommend Focus Finsure!

12 December 2025
Unprompted review
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Reply from Focus Finsure

Thank you so much for sharing your experience, Dheeraj! We’re thrilled to hear that Shijo and the team could support you so effectively throughout your mortgage journey. Your kind words mean a lot to us, and we’re delighted that you secured a mortgage that’s the perfect fit for you. Wishing you all the best in this exciting next chapter!

— The Focus Finsure Team

Rated 5 out of 5 stars

Shijo & team were Supportive and…

Shijo & team were Supportive and helpful during the process. What could potentially be a stressful process was made easy with The Mortgage Broker. Highly recommend.

6 December 2025
Unprompted review
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Reply from Focus Finsure

Thank you, Lithin! We’re glad Shijo and the team could make the process easy for you. Your recommendation means a lot!

— The Focus Finsure Team

Rated 5 out of 5 stars

they are very helpful and genuine…

they are very helpful and genuine people. have been using them for very long time. always best rates and service

1 October 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your kind and genuine response. We hope to serve you in the future as well. :)

Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with this mortgage advisor. Specifically with Aswajith🙂 They have been incredibly helpful, patient, and supportive throughout the entire process. They explained everything clearly, guided me step-by-step, and made sure I understood all the details.

Their professionalism and dedication truly made a big difference for me. I am extremely grateful for their help, and I highly recommend everyone to get their mortgage advice from them. You will not be disappointed!

21 November 2025
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words Humera, we are happy to know that we were able to meet your expectations and needs. We hope to serve you in the future as well. :)

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