I bought a business class ticket from flysmarter but had to cancel the flight. I didn't have any cancelling insurance so I called flysmarter to ask for a refund. They didn't answer the phone, but they... See more
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See what reviewers are saying
Our flight was cancelled due to weather conditions and was only leaving 2 days later. I sent an email to customer service requesting if we could extend our return flight by 2 days so that we get the m... See more
I rarely give reviews, but I am very grateful that Flysmarter helped us in a very stressful situation. Finnair had cancelled out flights to Auckland and gave us only the opportunity to get a refund o... See more
I bought an add on to my ticket which is "cancellation protection". But then I realized that i have already same coverage with my own travel insurance. I sent an email to customer service and explain... See more
Company details
Information provided by various external sources
Billige ferier i FlySmarter - Her kan du bestille flybilletter, hoteller og bilutleie.
Contact info
Sweden
- flysmarter.no
Hasn’t replied to negative reviews
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Very satisfied with the customer's…
Very satisfied with the customer's service. I wasn't able to get in my flight beam cause I have unfortunately been sick for days before flight and I have to cancel my booking. I wrote to their support email and they answered back in 15-30mins. And within a next whole day, gave me a refund with 3 banking days treatment. Recommended
very helpful and quick response.
I rarely give reviews
I rarely give reviews, but I am very grateful that Flysmarter helped us in a very stressful situation. Finnair had cancelled out flights to Auckland and gave us only the opportunity to get a refund or wait for 4 days to depart ø. We where looking into a travel for life and not willing to just give up. Maciej from Flysmarter took up the challenge and got us on a flight the same day. Thank you so much.
Kindly Palle and Mette, Copenhagen
Extremely helpful with kind service
Extremely helpful with kind service. You handled this cancellation perfectly and take care of your customers very well. I would recommend flysmarter to all travelers. ⭐️⭐️⭐️⭐️⭐️
Quick and prompt reply
I been travelling almost every year and it is only now that i've experienced a prompt and fast reply about my inquiry. I am satisfied with their service.. looking forward to avail there services in my next travel after this purchase.
👍👍👍👍👍🇳🇴
We was notified by the airline that…
We was notified by the airline that partial of our flights was cancelled without provided an alternative solution. We contacted Flysmarter, in a very efficient and professional customer care way, they have solved this matter for us. We are very much appreciated the extremely professional assistance. Great service, highly recommended.
Fast service and rebooking of…
Fast service and rebooking of Finnair/qatar air cancelled flight.
Fantastic cusomer support
I had a great encounter with Flysmarter, and when an Airline changed my itinerary, Flysmart was super quick and extremely helpful to book me onto another flight. To me delight it was an ever better flight plan. Highly recommend them to others!
I have very good experience as got…
I have very good experience as got quick response and solution for my issue. Hope I will get my quick action from your Financial department also.
Super service!
I will use FlySmarter again.Trustworthy and gets the job done!!Thanks for good service.Mary
Excellent service
Excellent service. Quick response, easy to make adjustments on your trip. Would recommend 10/10.
AVOID THIS AGENCY for your own sake
Incredibly bad. EVERY airline grants 10 kg of luggage. And ONLY one grants 5 kg. The luggage alone is 3 kg without anything in it? When we told fly smarter they just apologised and didn’t do anything about it. we weren’t even informed about this. This is 1 of 6 flights where the luggage been reduced to 5kg. DONT CHOOSE THIS AGENCY if you care about your money. They dont care and they will not help you or take accountability!!
Good service
Flysmarter quickly helped us when there was a change with our flights that would cost us to miss our next flight, good service
Nice and fast support in challenging time
Very nice experience and fast support during the cancelation of flight from airline
Fast and professional customer service
Fast and professional customer service. I am very satisfied.
Quick and professional customer support
I am very satisfied with the service on customer support. Very quick and professional.
Full service at all cost
Full service at all cost. Very helpful and fix what you need
Fantastic service.They saved my holyday…
Fantastic service.They saved my holyday and flight. Thank you
In the middle of an endless row of…
In the middle of an endless row of Lufthansa strike, FlySmarter organized my trip on a very satisfying way. Good work!
Excellent service!
Airline cancelled our planned direct flight and gave us an alternate artinerary which included multiple stops.
Flysmarter quickly helped us out with a far better alternative at no added cost.
Excellent service!
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