Fly BusinessReviews 

677
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, often highlighting their helpfulness, patience, and expertise in securing optimal flight options and prices. Many people appreciate the seamless booking process and the ability to find significantly lower prices for business class travel compared to other agencies. Reviewers frequently commend the customer service for being responsive, professional, and dedicated to meeting their travel needs, even outside of normal business hours. However, some customers also noted concerns about the booking process, describing it as stressful, particularly when using non-US cards. A few other people also felt that the prices were occasionally too high or that there was confusion regarding needs and budget, along with some pressure to purchase insurance. Additionally, some reviewers mentioned issues with communication, such as not receiving promised hard copies of tickets or experiencing difficulties reaching customer support.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great and... See more

Price

Consumers find price to be positive, with many reviewers reporting that agents found them better flights for... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the diligence, responsiveness,... See more

Booking process

Customers had positive experiences with the booking process, often highlighting its flawlessness and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The bo... See more

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

364 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Real Recognize Real…Fly Business delivers real value when…

…Fly Business delivers real value when navigating complex travel pricing. Matthew was exceptional—responsive, strategic, and committed to securing the best option for my birthday trip. Seamless experience from start to finish. Highly recommend.

31 March 2026
Fly Business logo

Reply from Fly Business

Thank you!
We’re glad Matthew was able to deliver a smooth experience and find the best option for your trip. We appreciate your recommendation and hope to assist you again soon!

Rated 5 out of 5 stars

Fly Business is a trusted partner ...

Fly Business is a trusted partner .... better than any travel support I had in my 35 year career at a Fortune 50 company. Lucas Bauer, my travel consultant, is friendly, responsive and has provided great recommendations to make my long distance travel more efficient. I recently had to make a travel change late on a holiday Friday evening ... and he responded immediately with a great solution. Very impressed. Wish I had found Lucas and Fly Business sooner.

4 April 2026
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Reply from Fly Business

Thank you, Anthony!
We truly appreciate your trust and kind words. We’re glad Lucas has been able to support you and make your travel easier, even on short notice. It means a lot to us!

Rated 5 out of 5 stars

Very professional and well-informed

Very professional and well-informed. Found great flights at great prices.

4 April 2026
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Reply from Fly Business

Thank you, Mark!
We’re glad you found our service professional and helpful, and that we could secure great flights at a great price. We appreciate your support!

Rated 5 out of 5 stars

Stan was great

Stan was great. After presenting me with initial choices, he listened carefully to my feedback, and found a great match for what I was looking for: premium economy for all legs of my flight, short layovers, and a very good price.

3 April 2026
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Reply from Fly Business

Thank you, Wesley!
We’re glad Stan took the time to understand exactly what you needed and found the right option for you. We appreciate your trust and hope to help you again soon.

Rated 5 out of 5 stars

Den-Cph Den Flight

Very responsive and keep me in the link all of the time. Got me the best deal.

2 April 2026
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Reply from Fly Business

Thank you, Stephen!
We’re glad you felt well taken care of and that we could find you a great deal. We appreciate your support and hope to assist you again soon.

Rated 4 out of 5 stars

Great first experience booking with an agency.

I worked with my travel agent, Eric Zimmerman who did an excellent job booking my flight and assisting with my travel itinerary. I rarely give perfect scores, but Eric truly exceeded expectations.

26 March 2026
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Reply from Fly Business

Adriana, thank you for your thoughtful feedback. We’re glad Eric was able to exceed your expectations and put together a strong itinerary for your trip. We truly appreciate the recognition and your support.

Rated 5 out of 5 stars

Mike Taylor was always available and…

Mike Taylor was always available and kept in constant touch. He quickly found the perfect tickets for me. The price for this trip was very reasonable!

24 March 2026
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Reply from Fly Business

Thank you, Sergey. We’re glad Mike was able to stay closely in touch and find the right tickets at a great value. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Definitely would recommend Mario Rossi

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better job representing us to the airline and getting us almost a full refund. Mario was very helpful, informative and courteous! I would definitely recommend working with him for your travel plans. Thanks again Mario!

17 February 2026
Unprompted review
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Reply from Fly Business

Thank you, Tom. We’re sorry to hear about the situation, but glad Mario was able to support you and achieve a positive outcome. We truly appreciate your kind words and recommendation.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

George helped me get lower rates than I…

George helped me get lower rates than I could find by myself.

23 March 2026
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Reply from Fly Business

Thank you, Nicole. We’re glad George was able to secure a better rate for you. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

23 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

23 March 2026
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Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Mario Rossi did a very good job in…

Mario Rossi did a very good job in assisting me with business class international travel plans. He was earnest, courteous and provided a sense of trust during the transaction. I would definitely recommend and consult Fly Business again because of Mario Rossi.

18 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Herman. We’re pleased to hear Mario provided such courteous and trustworthy support with your travel plans. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Very friendly service and good…

Very friendly service and good follow-through when there were problems in the process.

LEO LEWIS

13 March 2026
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Reply from Fly Business

Thank you, Leo. We’re glad you experienced friendly service and consistent support throughout the process. We appreciate your feedback and your trust in us.

Rated 4 out of 5 stars

Quick and easy

Overall, fairly painless experience, straightforward.

18 March 2026
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Reply from Fly Business

Thank you, Anand. We’re glad the process felt straightforward and easy to navigate. We appreciate your feedback and will keep working to make it even better next time.

Rated 5 out of 5 stars

Fast, reliable, and great air fare

Martin was responsive, reliable, and found a great deal for us on United Airlines to Europe. Would definitely recommend!

18 March 2026
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Reply from Fly Business

Thank you, Eric. We’re really glad Martin came through for you and helped find a great option for your trip. Means a lot that you’d recommend us.

Rated 5 out of 5 stars

Greg was very good

Greg was very good. It took a little longer than I expected to get a response but I’m sure the war had a lot to do with it

17 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Paul. We appreciate your understanding and are glad Greg was able to assist you well. Your patience means a lot to us.

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