Fly Business Reviews 

679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, often highlighting their helpfulness, patience, and expertise in securing optimal flight options and prices. Many people appreciate the seamless booking process and the ability to find significantly lower prices for business class travel compared to other agencies. Reviewers frequently commend the customer service for being responsive, professional, and dedicated to meeting their travel needs, even outside of normal business hours. However, some customers also noted concerns about the booking process, describing it as stressful, particularly when using non-US cards. A few other people also felt that the prices were occasionally too high or that there was confusion regarding needs and budget, along with some pressure to purchase insurance. Additionally, some reviewers mentioned issues with communication, such as not receiving promised hard copies of tickets or experiencing difficulties reaching customer support.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great and... See more

Price

Consumers find price to be positive, with many reviewers reporting that agents found them better flights for... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the diligence, responsiveness,... See more

Booking process

Customers had positive experiences with the booking process, often highlighting its flawlessness and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The bo... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

679 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(679)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aaron was a tremendously

Aaron was a tremendously, helpful, travel agent who helped us secure our business travel. We recommend him highly!

23 February 2026
Fly Business logo

Reply from Fly Business

Thank you, Rich. We’re glad Aaron was able to support your business travel needs and deliver a strong experience. We truly appreciate the recommendation.

Rated 5 out of 5 stars

I had complicated flight needs

I had complicated flight needs including 3 one way flights for 2 different international tour locations & fixed dates. George worked hard to find me something that would work with the dates needed while keeping costs as low as possible. I would definitely contact him again if the need arises.

17 February 2026
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Reply from Fly Business

Thank you, Barbara. Coordinating multiple one-way international segments with fixed dates is no small task, and we’re glad George was able to make it work while keeping value in mind. We appreciate your trust and would be happy to assist again anytime.

Rated 5 out of 5 stars

Professional ..

Agent : Logan Parker
Thank you for your guidance and assist to provide us with a detailed and comprehensive plan to our flight from Naples to Montreal .. it was a pleasure to do business with you.. please accept my sincere gratitude to a job well done with professionalism and seriousness .. with no hesitation I will recommend you to my circle of friends, family and associates to do business with you ….

21 February 2026
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Reply from Fly Business

Thank you, Domenico. We truly appreciate your thoughtful message. It’s wonderful to hear Logan provided clear guidance and handled your plans with such care and professionalism. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Greg Gatling was superb.

Greg Gatling was superb.

14 February 2026
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Reply from Fly Business

Thank you, Hasan. We’re glad Greg made such a strong impression and appreciate you taking the time to share this.

Rated 5 out of 5 stars

Martin Robertson

Martin Robertson. ... he stick with me through so many gyrations!

19 February 2026
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Reply from Fly Business

Thank you for the shout-out. We’re glad Martin stayed with you through all the twists and turns and saw it through. We appreciate you sharing this.

Rated 5 out of 5 stars

Our agent "Doug" was outstanding

Our agent "Doug" was outstanding. Very attentive to details. He went above and beyond for us. Thank you.

19 February 2026
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Reply from Fly Business

Thank you, Gary. We’re glad Doug’s attention to detail and extra effort made a difference for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Johnny is very patient answering all of…

Johnny is very patient answering all of our questions and making changes as we went through the process. He gets back to us very quickly and clarifies and keeps us informed very well!

19 February 2026
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Reply from Fly Business

Thank you for sharing this. We’re glad Johnny stayed responsive and kept everything clear as your plans evolved. It’s great to hear you felt informed and supported throughout the process.

Rated 5 out of 5 stars

George was super patient with multiple…

George was super patient with multiple iterations of possible itineraries! Saved me around $1000 over what I could have booked myself.

19 February 2026
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Reply from Fly Business

Thank you, Susan. We’re glad George stuck with it through all the revisions and helped you land on a great value. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Excellent service with Johnny Hill

My wife and I were looking for business class seats for an upcoming cruise trip in Europe this summer. After dealing with several other sites for over a week and getting the runaround, with offers that never materialized, I finally contacted Fly Business and had a wonderful trip planned for us by Johnny Hill, taking into account all of the conditions that we had for our trip. He was incredibly patient and understanding, and also extremely quick with communication. I never was pressured to buy anything I didn’t want to, and his demeanor was friendly and professional throughout. I’m going to plan another trip later this year to Europe and will not hesitate to call on him again.

12 February 2026
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Reply from Fly Business

Thank you, Stephen. It’s great to hear Johnny took the time to understand all your requirements and kept the process clear, relaxed, and efficient. We truly appreciate your trust and look forward to helping with your next European trip.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Thank you, Ron. We’re glad Stephanie was able to assist and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Gabriel

Gabriel, my account manager, did a great job of responding to my needs and overcoming several challenges in order to get my tickets booked. I have used other services in the past, but have not had the same level of personal and professinoal help as I have just experienced. I am already working with Gabriel on my next international booking.

17 February 2026
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Reply from Fly Business

Thank you, Mr. Stein. We truly appreciate you sharing this. It’s great to hear Gabriel was able to navigate the challenges and provide the level of personal attention you were looking for. We’re glad you’re already working together again and look forward to supporting your next trip.

Rated 5 out of 5 stars

Mario was excellent

Mario was excellent, he was very knowledgeable about the class, was professional with my time, we had to talk 4 times but every time he was patient with me, as I needed to ask for a lot of changes but was always willing to help. I will is then again for us.

15 February 2026
Unprompted review
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Reply from Fly Business

Thank you, Andres. We’re glad Mario stayed patient and flexible through all the changes and made sure everything was aligned the way you needed. We truly appreciate your trust and look forward to assisting you again.

Rated 4 out of 5 stars

ok ther is one agent with 2 names

ok ther is one agent with 2 names
doug rossi
And Daniel Cohen
I don't know how you authorize one person to have a double personality


14 February 2026
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Reply from Fly Business

Thanks for pointing that out and for the 4 stars. Just to clear things up, Daniel Cohen and Doug Rossi are two different agents here at our company, not the same person. We are here to help out if you need anything else.

Rated 5 out of 5 stars

Pleasantly surprised

Wasn't totally sure how this would work out, but our contact at Flybusiness was very helpful and available 24/7. He worked out all issues. Got a great price on international business travel. Definitely is now my go-to travel agent. There's so many crappy deal sites out there with various hidden fees or hidden issues, and this was a rare gem to find.

2 February 2026
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Reply from Fly Business

Thank you, Isaac. We’re really glad we could earn your trust and show you how the process works. It means a lot to hear you felt supported and confident throughout, especially with so many confusing options out there. We appreciate you choosing us and look forward to helping again.

Rated 5 out of 5 stars

Samuel was great

Samuel was patient, pleasant and accommodating. I had a million questions, requests, and changes. All of which he handled professionally and efficiently. I will not hesitate to contact him for my next travel adventure!

14 February 2026
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Reply from Fly Business

Thank you, Agnes. We’re glad Samuel handled every detail with care and kept everything moving smoothly despite all the changes. We truly appreciate your confidence and look forward to helping with your next adventure.

Rated 5 out of 5 stars

Prompt and accurate service

Prompt and accurate service. Big thanks to Cayden

12 February 2026
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Reply from Fly Business

Thank you, Dimitre. We’re glad everything was handled quickly and accurately. Cayden will appreciate the shout-out.

Rated 5 out of 5 stars

Just like last week

Just like last week, Cayden came through again! You should be proud to have him working at your agency!

11 February 2026
Fly Business logo

Reply from Fly Business

Thank you, Lee. We truly appreciate the continued trust, and it’s great to hear Cayden delivered again. We’re fortunate to have him on the team.

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