Flowersbynora Reviews 458

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with their orders, frequently noting that the delivered products did not match what was pictured online, often containing different flowers, colors, or being of lower quality. Issues with delivery services were also common, including late deliveries, unfulfilled same-day delivery promises, and orders not arriving at all, particularly for important events like birthdays and funerals. Some people were dissatisfied with the customer service, citing unhelpful responses regarding delivery issues and product discrepancies. Additionally, many reviewers reported problems with refunds, with some waiting an extended period or not receiving them at all after canceled or unfulfilled orders.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report receiving... See more

Delivery service

Reviewers highlight negative aspects of delivery service. Many customers report that flowers were not... See more

Product

Consumers consistently express strong dissatisfaction with the product, particularly floral arrangements.... See more

Service

Users describe negative interactions with service, citing issues such as hidden service fees that were not... See more

Refund

Customers experienced significant frustration with the refund process. Many reviewers reported difficulties... See more

Based on these reviews

Rated 1 out of 5 stars

Everything was wrong! Completely wrong arrangement sent - nothing like basket that I ordered. Multiple emails suggest their policy allows “substitutions” but surely not just allowing them to send wha... See more

Rated 1 out of 5 stars

Top right hand corner it clearly states "Receive Free Same-Day Express Delivery". I order early the day of, get an email close to 3pm that they no longer offer same day delivery. Thanks for the late n... See more

Rated 1 out of 5 stars

Not a local florist - completely misleading marketing. I ordered 2 days in advance of my mom's birthday and at 3pm she still didn't receive her flowers. When I called they said they should arrive by 8... See more

Rated 1 out of 5 stars

We chose this florist because their web site leads with the words " same day delivery available." Believing this, we ordered and paid for flowers at 10:30 AM to be delivered by 5:00 PM to a l... See more

Rated 1 out of 5 stars

Ordered flowers in the AM for same-day delivery. Later that same day, received an email saying "Sorry - we can't fulfill this order," and this message was sent after it was too late to source another... See more

Rated 1 out of 5 stars

My wife had to walk 4 buildings away to pick up her own flowers. The delivery girl called my wife 3 times back to back and when my wife answered the delivery girl was clearly frantic and confus... See more

Rated 1 out of 5 stars

Dang, I should have read the reviews before using this horrible company. I ordered a premium arrangement - thinking I was giving business to a local florist. When the arrangement came it was NOTHING... See more

Rated 1 out of 5 stars

I would give a 0 ZERO if I could!! They cancelled my order because they didn’t have the flowers - never received any notification, no email or called or text. My order simply disappeared. Found out da... See more

Rated 1 out of 5 stars

I should have read reviews and BBB reports/complaints. Implied as a local business, not a call center. Free Delivery is not Free. The Arrangement I purchased, called Guiding Grace Bouquet, comes in 3... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. I ordered a bouquet for my aunt - I was delighted to find a florist in the same town with free same day delivery. Communication regarding delivery was not specific about deli... See more

Rated 1 out of 5 stars

Gilroy, CA Flowers by Nora. Buyer Beware! Ordered a $60 arrangement + delivery for a dear friend's 70th birthday. The total ended up being $89! When it arrived, it didn't resemble at all what the pict... See more

Rated 1 out of 5 stars

Would give NO star if possible. A charge was on my bill thatsaid "service charge" which was in addition to but not not listed by the charge for the arrangement. I have not had this experience with... See more

Rated 1 out of 5 stars

Scammed! Not legit!!! Received email after paying $150 for delivery that the arrangement was not available. When are roses not available?! I called and was told a transportation issue was the reason... See more

Rated 1 out of 5 stars

I ordered a floral arrangement from Ruth's Roses for a dear friend's mother's funeral service. The Ruth Roses' sales person assured me that the flowers would be delivered promptly prior to the servic... See more

Rated 1 out of 5 stars

This "business" charged $115 for a floral arrangement that was scheduled for delivery to a funeral home. Called the funeral home, no flowers. Called "Flowers By Nora", was told the flowers were delive... See more

Rated 1 out of 5 stars

I would give zero stars if I could! I ordered flowers for my MIL’s funeral. I was guaranteed an 11am delivery as the viewing was from 11:30 to 12:30. The flowers NEVER arrived. Calling/emailing result... See more

Rated 1 out of 5 stars

I ordered an expensive arrangement for a friend's memorial service, and no flowers were delivered. They cited supply chain problems. When I called the day before the funeral, they made no mention of... See more

Rated 1 out of 5 stars

I live in Illinois and ordered from a “local” florist, Flowers by Nora in Fayetteville,NC. I ordered the deluxe 8’planter for over $100. When my friend sent me the thank you pic …I was horrified. This... See more

Rated 2 out of 5 stars

I ordered flowers for my daughter's birthday. She owns a cafe in Reynoldstown, GA and I wanted her to be able to enjoy the flowers during the cafe's opening hours so she could share them with the staf... See more

Rated 1 out of 5 stars

I would give this company a 0 if that was an option. They are NOT a local florist as advertised (they even mislead by posting a "delivery area" on the website) I ordered the flowers for Saturday deliv... See more

Rated 1 out of 5 stars

I placed an order, large order for my mothers celebration in life. I felt like their website is misleading and while in conversations with salesperson were assured they were in Plant City, Fl They are... See more

Rated 1 out of 5 stars

Order flowers for my sister who lives in Vero Bach, Fla, the $123.84 arrangement was to have two flower in a basket arrangement, I paid extra for the orchards that were not in the arrangement, call t... See more

Rated 1 out of 5 stars

The order was never delivered. I received no confirmation, and when I called, I was told it was left at a front desk that doesn’t exist and after the building was already closed. They only offered to... See more

Rated 1 out of 5 stars

The arrangement was delivered with the large flower heads drooping, many leaves on various stems had brown tips, the water was already cloudy and the arrangement was supposed to have been made just ho... See more

Rated 1 out of 5 stars

Placed an online order for Altoona, PA assuming it was a real florist in Altoona for delivery. Needless to say, I believe I was scammed like a lot others by Flowers by Nora. I would rate this scam com... See more

Rated 1 out of 5 stars

I give them a zero! I ordered same day and they told me late that day that they could not delivery until the next day. The worst part was the succulents and the container were very small, which was to... See more

Rated 1 out of 5 stars

Made an order. I was in a hurry. Requested the order to be canceled a few minutes later after reading reviews. Customer service responded that they couldn't cancel due to not being able to reach the d... See more

Rated 1 out of 5 stars

Florist lied that they had the flowers and could make the delivery knowing that morning they did not have the flowers. They took the order anyway preventing me from using another florist. By the time... See more

Rated 1 out of 5 stars

Ordered flowers to be delivered to a funeral service for the following day. Told there was no issues. However, when I saw that I received a refund the following day, I questioned whether my flowers we... See more

Rated 1 out of 5 stars

DON'T WALK, RUN FROM FLOWERS BY NORA. Wish ZERO stars was an option. Wish I read all these negative reviews before choosing Flowers By Nora! I was extremely EMBARASSED by the arrangement that was deli... See more

Rated 1 out of 5 stars

You should have a 0 star rating option. I should have checked reviews first. But, the website said they were a "local" (same city) company for the funeral I was ordering flowers for. I trusted th... See more

Rated 1 out of 5 stars

Posing as local florist,wouldn't even rate them a 1 star . Was supposed to be free delivery, wasn't same flowers I ordered, delivered next day and also didn't arrive with the extra 12.99$ teddy bear.... See more

Rated 1 out of 5 stars

Flowers were not delivered on the date requested. We received an email with time and date arrangement was delivered, but it was blatant lie. Flowers arrived the following day and arrangement was no w... See more

Rated 1 out of 5 stars

We ordered the Bright Blue Skies as pictured on their Website, what we received was not even close. They delivered different and dying tlowers, different vase. The arrangement was thrown together. I... See more

Rated 1 out of 5 stars

WHERE IS A -0- STAR?? I received a text that my flowers by Nora that were supposed to be delivered to a funeral TODAY as been canceled, WTF? Absolutely UNACCEPTABLE.. READ REVIEWS ON THIS COMPANY-... See more

Rated 1 out of 5 stars

If there was a negative -0 star I would have selected that. I order a funeral spray for our company boss father whom passed. Collected money from all the supervisors to purchase an arrangement over $2... See more

Rated 1 out of 5 stars

HUGE SCAM!!! They pretend to be a local florist when in fact they’re not. I called and placed an order with them before 9 am for flowers to be delivered for my daughter’s birthday in Arlington, Virgin... See more

Rated 1 out of 5 stars

Represented themselves as local and then failed to deliver birthday flowers that were ordered and confirmed. No apologies or offer of corrective action form them. Managed to get a refund and an unhapp... See more

Rated 1 out of 5 stars

PREDATORS. 0 stars would be more accurate. I ordered what looked like a beautiful succulent glass vase for the death of my best friend's mom. The day before the delivery came and they said that the... See more

Rated 1 out of 5 stars

The most horrible experience I faced after ordering from you. We wanted to send Lavender & White for the 25th Anniversary of our Brother. We requested the CSR who took our order to make sure flower... See more

Rated 1 out of 5 stars

I ordered flowers for a funeral. I attended the service and was embarrassed once I saw what was delivered. The picture on the.website and the actual arrangement that was delivered was not even close t... See more

Rated 1 out of 5 stars

A friend ordered flowers for a memorial service. When the flowers didn't get delivered, she called. They claimed they tried to call and text her to confirm the location of the service. In reality, the... See more

Rated 1 out of 5 stars

If I could rate Flowers By Nora less than 1 I’d give it a negative 10. I ordered 2 Christmas bouquets on December 1st to be delivered on December 20th thinking this is plenty of time to get exactly w... See more

Rated 1 out of 5 stars

I got taken like the other people. With the exception of the roses, everything was different. Instead of a blue 'mason' jar, it is clear with blue dye. :-(. Only the roses are the correct flower, the... See more

Rated 1 out of 5 stars

Flowers by Nora completely failed us at the worst possible moment. We placed and received confirmation for funeral flowers, including delivery time and location (Myrtle Beach, SC). Despite this,... See more

Rated 5 out of 5 stars

I'm not sure why all the negative reviews as my experience was wonderful. The Blooming Sympathy Cremation Adornment I ordered was so beautiful & the best arrangement there. It was a wreath, & since an... See more

Rated 1 out of 5 stars

I wish I didn’t have to give them one star! I ordered flowers, a balloon and chocolate for my best friends birthday, they didnt even attempt delivery! I’m so disappointed that she didn’t receive the o... See more

Rated 1 out of 5 stars

I agree with everyone's review here. Their website makes you think you are calling a local vendor and then wham outta nowhere you're speaking to someone you can't understand. As with others, I wa... See more

Rated 1 out of 5 stars

ALERT!! I went through their site to place an order for a funeral. After I entered all the details & hit submit, their site froze & was stuck on “Loading…” so I placed an order with a different com... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

458 reviews

5-star
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Rated 1 out of 5 stars

False advertisment

Top right hand corner it clearly states "Receive Free Same-Day Express Delivery". I order early the day of, get an email close to 3pm that they no longer offer same day delivery. Thanks for the late notice, too late now to actually find someone who does deliver same day. False advertisement and no opportunity to fix the issue.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Total criminals

Total criminals. This is not a real company just criminals that take your money and then cancel your order. They should be in jail.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

THEY ARE SCAMMERS

I wish I didn’t have to give them one star! I ordered flowers, a balloon and chocolate for my best friends birthday, they didnt even attempt delivery! I’m so disappointed that she didn’t receive the only gift i tried to send! This company is a SCAM! Now, I have to wait 3 to 5 business days for a refund!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Total joke!!!!

Total joke!!!!! Flowers didn’t get delivered as they said next day didn’t have any….what????
They are networkers back east probably working remote , that look for flowers in the area. Total scam!!!!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Order From These People!!!

Do Not Order From These People!!!

Ordered flowers to be delivered on 02-03-26.
Called on 02-04-26. Flowers weren't delivered. "Supply chain problems." They said they're local, but they're not.
I wish I had checked Trustpilot first!!!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam! Do not order here!!!!!

I wish I could give 0. The flowers that get delivered are no where near what you order and they refuse to give refunds or correct the issues because they have a “substitution policy.” To me, the substitution is not the issue. The issue is that what is substituted does not compliment what was ordered and is not worth what was paid. If you have a $100 bouquet and somehow are out of every flower but carnations, it should be an amazing $100 carnation bouquet, not a $30 Publix bouquet thrown in a vase.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

I tried to find a local florist to send flowers to a family member

I tried to find a local florist to send flowers. This company says they are local, but they are not. They say that they deliver free if local but then charge an $18.99 fee. Turns out they are not local at all. They are basically a middle man taking a cut of all orders made and screwing the local merchants.
The other problem is all their reviews. 98% are 1 star

30 January 2026
Unprompted review
Rated 1 out of 5 stars

If zero stars was a rating

If zero stars was a rating, that’s what I’d give Flowers by Nora. I ordered a premium arrangement. What was delivered to the funeral home was an entirely different display — sparse, poorly balanced, and lacking the fullness and color shown in the original design. It looked thin and unprofessional, and frankly, not even comparable to what was advertised. It did not appear to be worth even half of what we paid.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give this company a 0 if that…

I would give this company a 0 if that was an option. They are NOT a local florist as advertised (they even mislead by posting a "delivery area" on the website) I ordered the flowers for Saturday delivery. They emailed me that Saturday at 3:40 in the afternoon (too late to try and get another option) that due to "supply issues" they cancelled my order. No one called me. I didn't even see the email until the following day after the flowers were supposed to be delivered for a birthday. DO NOT USE THIS COMPANY

24 January 2026
Unprompted review
Rated 1 out of 5 stars

We ordered the Bright Blue Skies as

We ordered the Bright Blue Skies as
pictured on their Website, what we received was not even close. They delivered different and dying tlowers, different vase. The arrangement was thrown together. I asked for a full refund or the correct arrangement to be sent. I was told that per their policy they would only refund $30, they charged me $90. DO NOT USE THEM!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

I wish there was an option for zero stars or half a star. NOT in the city they claimed to be, NOT even NORAs flower shop. It was delivered by some Indian shop and the order was jacked.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company a 0 I…

If I could give this company a 0 I would! They're shady, crooked and a bunch of liars! We ordered flowers for my mother-in-law's memorial service for 1-17-26 and gave them all of the information they needed for it (time, place, name of deceased, etc. & what time we wanted the flowers there & they told us they would be delivered by then). The day of the memorial service comes & there are no flowers! I called & was told they sent me 2 texts, tried to call me twice & sent me an email needing the "arrangement details" before they could send them. I keep talking to her & find out they haven't even started making the arrangement yet! She said they could make it & send it in the next hour or so (which would have been in the middle of her service)! We got a manager on the phone & keep digging only to find out it was a "supply issue" & they could make an arrangement & send it to my house. I said no thank you; I want a full refund!! Apparently, from reading other reviews, this is a shady business that needs to be shut down because they seem to be doing this with EVERY customer they deal with!! I plan on submitting a complaint with any & every company I can because when you send a customer an email stating you will give them a full refund & then they go & charge your account anyway, that's not a very honest company or a company that needs to stay in business in my opinion!!!

17 January 2026
Unprompted review
Rated 1 out of 5 stars

PREDATORS

PREDATORS. 0 stars would be more accurate. I ordered what looked like a beautiful succulent glass vase for the death of my best friend's mom. The day before the delivery came and they said that they couldn't fulfill what I paid over $100 for and they'd have to give something else. I had no choice but to agree but asked for a photo. They said they get way too many orders to be able to supply pictures. AVOID.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

I should have read reviews and BBB…

I should have read reviews and BBB reports/complaints. Implied as a local business, not a call center. Free Delivery is not Free. The Arrangement I purchased, called Guiding Grace Bouquet, comes in 3 grades -Standard, Deluxe and Premium. In my haste, I did not realize the image on line is only for the deluxe... no matter which image you click on. Quite misleading. The product I received was a totally different vase, less than half the flowers shown online, Way too much green to fill in, and the poor little flowers are tired to boot. In addition, no plant food packet...
The most precise communication with the call center was verifying my payment.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give a 0 ZERO if I could!

I would give a 0 ZERO if I could!! They cancelled my order because they didn’t have the flowers - never received any notification, no email or called or text. My order simply disappeared. Found out days later, absolutely a terrible experience, STAY AWAY FROM NORA FLOWERS.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Total garbage...can someone shut them down plz!?

This "business" charged $115 for a floral arrangement that was scheduled for delivery to a funeral home. Called the funeral home, no flowers. Called "Flowers By Nora", was told the flowers were delivered this morning. The funeral home called back an hour later (4 hours after the service had already ended) and said they found the flowers just sitting in the parking lot?! AND they weren't the flowers that were pictured in my order, much lower quality. Customer service sucks, very unprofessional and sketchy. Pretty sure it's the same people that run "Ruth's Roses" and other online platforms. All of the sites look exactly the same. Absolute trash.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

This "business" is not a local florist

This "business" is not a local florist. Look on Google maps. There is not Flowers by Nora in the greater Raleigh NC area. I paid $49 for an "on sale" bouquet for a sick family member. The website says free delivery. After I put in my credit card and ordered the flowers, I got a receipt for $59 flowers, plus a $18.99 special fee. When I complained, I was told the fee is clearly stated.
The flowers were ok, but did not come from a local shop. I have no idea who put them together. I was overcharged by nearly $30.
SCAM. SCAM. SCAM.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

A friend ordered flowers for a memorial…

A friend ordered flowers for a memorial service. When the flowers didn't get delivered, she called. They claimed they tried to call and text her to confirm the location of the service. In reality, they did have the flowers she ordered and didn't call or notify her of the problem. So there were no flowers for the memorial service. They made a point to charge her credit card. Don't use them!

17 January 2026
Unprompted review

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