Flowersbynora Reviews 458

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with their orders, frequently noting that the delivered products did not match what was pictured online, often containing different flowers, colors, or being of lower quality. Issues with delivery services were also common, including late deliveries, unfulfilled same-day delivery promises, and orders not arriving at all, particularly for important events like birthdays and funerals. Some people were dissatisfied with the customer service, citing unhelpful responses regarding delivery issues and product discrepancies. Additionally, many reviewers reported problems with refunds, with some waiting an extended period or not receiving them at all after canceled or unfulfilled orders.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report receiving... See more

Delivery service

Reviewers highlight negative aspects of delivery service. Many customers report that flowers were not... See more

Product

Consumers consistently express strong dissatisfaction with the product, particularly floral arrangements.... See more

Service

Users describe negative interactions with service, citing issues such as hidden service fees that were not... See more

Refund

Customers experienced significant frustration with the refund process. Many reviewers reported difficulties... See more

Based on these reviews

Rated 1 out of 5 stars

Everything was wrong! Completely wrong arrangement sent - nothing like basket that I ordered. Multiple emails suggest their policy allows “substitutions” but surely not just allowing them to send wha... See more

Rated 1 out of 5 stars

Top right hand corner it clearly states "Receive Free Same-Day Express Delivery". I order early the day of, get an email close to 3pm that they no longer offer same day delivery. Thanks for the late n... See more

Rated 1 out of 5 stars

Not a local florist - completely misleading marketing. I ordered 2 days in advance of my mom's birthday and at 3pm she still didn't receive her flowers. When I called they said they should arrive by 8... See more

Rated 1 out of 5 stars

We chose this florist because their web site leads with the words " same day delivery available." Believing this, we ordered and paid for flowers at 10:30 AM to be delivered by 5:00 PM to a l... See more

Rated 1 out of 5 stars

Ordered flowers in the AM for same-day delivery. Later that same day, received an email saying "Sorry - we can't fulfill this order," and this message was sent after it was too late to source another... See more

Rated 1 out of 5 stars

My wife had to walk 4 buildings away to pick up her own flowers. The delivery girl called my wife 3 times back to back and when my wife answered the delivery girl was clearly frantic and confus... See more

Rated 1 out of 5 stars

Dang, I should have read the reviews before using this horrible company. I ordered a premium arrangement - thinking I was giving business to a local florist. When the arrangement came it was NOTHING... See more

Rated 1 out of 5 stars

I would give a 0 ZERO if I could!! They cancelled my order because they didn’t have the flowers - never received any notification, no email or called or text. My order simply disappeared. Found out da... See more

Rated 1 out of 5 stars

I should have read reviews and BBB reports/complaints. Implied as a local business, not a call center. Free Delivery is not Free. The Arrangement I purchased, called Guiding Grace Bouquet, comes in 3... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY. I ordered a bouquet for my aunt - I was delighted to find a florist in the same town with free same day delivery. Communication regarding delivery was not specific about deli... See more

Rated 1 out of 5 stars

Gilroy, CA Flowers by Nora. Buyer Beware! Ordered a $60 arrangement + delivery for a dear friend's 70th birthday. The total ended up being $89! When it arrived, it didn't resemble at all what the pict... See more

Rated 1 out of 5 stars

Would give NO star if possible. A charge was on my bill thatsaid "service charge" which was in addition to but not not listed by the charge for the arrangement. I have not had this experience with... See more

Rated 1 out of 5 stars

Scammed! Not legit!!! Received email after paying $150 for delivery that the arrangement was not available. When are roses not available?! I called and was told a transportation issue was the reason... See more

Rated 1 out of 5 stars

I ordered a floral arrangement from Ruth's Roses for a dear friend's mother's funeral service. The Ruth Roses' sales person assured me that the flowers would be delivered promptly prior to the servic... See more

Rated 1 out of 5 stars

This "business" charged $115 for a floral arrangement that was scheduled for delivery to a funeral home. Called the funeral home, no flowers. Called "Flowers By Nora", was told the flowers were delive... See more

Rated 1 out of 5 stars

I would give zero stars if I could! I ordered flowers for my MIL’s funeral. I was guaranteed an 11am delivery as the viewing was from 11:30 to 12:30. The flowers NEVER arrived. Calling/emailing result... See more

Rated 1 out of 5 stars

I ordered an expensive arrangement for a friend's memorial service, and no flowers were delivered. They cited supply chain problems. When I called the day before the funeral, they made no mention of... See more

Rated 1 out of 5 stars

I live in Illinois and ordered from a “local” florist, Flowers by Nora in Fayetteville,NC. I ordered the deluxe 8’planter for over $100. When my friend sent me the thank you pic …I was horrified. This... See more

Rated 2 out of 5 stars

I ordered flowers for my daughter's birthday. She owns a cafe in Reynoldstown, GA and I wanted her to be able to enjoy the flowers during the cafe's opening hours so she could share them with the staf... See more

Rated 1 out of 5 stars

I would give this company a 0 if that was an option. They are NOT a local florist as advertised (they even mislead by posting a "delivery area" on the website) I ordered the flowers for Saturday deliv... See more

Rated 1 out of 5 stars

I placed an order, large order for my mothers celebration in life. I felt like their website is misleading and while in conversations with salesperson were assured they were in Plant City, Fl They are... See more

Rated 1 out of 5 stars

Order flowers for my sister who lives in Vero Bach, Fla, the $123.84 arrangement was to have two flower in a basket arrangement, I paid extra for the orchards that were not in the arrangement, call t... See more

Rated 1 out of 5 stars

The order was never delivered. I received no confirmation, and when I called, I was told it was left at a front desk that doesn’t exist and after the building was already closed. They only offered to... See more

Rated 1 out of 5 stars

The arrangement was delivered with the large flower heads drooping, many leaves on various stems had brown tips, the water was already cloudy and the arrangement was supposed to have been made just ho... See more

Rated 1 out of 5 stars

Placed an online order for Altoona, PA assuming it was a real florist in Altoona for delivery. Needless to say, I believe I was scammed like a lot others by Flowers by Nora. I would rate this scam com... See more

Rated 1 out of 5 stars

I give them a zero! I ordered same day and they told me late that day that they could not delivery until the next day. The worst part was the succulents and the container were very small, which was to... See more

Rated 1 out of 5 stars

Made an order. I was in a hurry. Requested the order to be canceled a few minutes later after reading reviews. Customer service responded that they couldn't cancel due to not being able to reach the d... See more

Rated 1 out of 5 stars

Florist lied that they had the flowers and could make the delivery knowing that morning they did not have the flowers. They took the order anyway preventing me from using another florist. By the time... See more

Rated 1 out of 5 stars

Ordered flowers to be delivered to a funeral service for the following day. Told there was no issues. However, when I saw that I received a refund the following day, I questioned whether my flowers we... See more

Rated 1 out of 5 stars

DON'T WALK, RUN FROM FLOWERS BY NORA. Wish ZERO stars was an option. Wish I read all these negative reviews before choosing Flowers By Nora! I was extremely EMBARASSED by the arrangement that was deli... See more

Rated 1 out of 5 stars

You should have a 0 star rating option. I should have checked reviews first. But, the website said they were a "local" (same city) company for the funeral I was ordering flowers for. I trusted th... See more

Rated 1 out of 5 stars

Posing as local florist,wouldn't even rate them a 1 star . Was supposed to be free delivery, wasn't same flowers I ordered, delivered next day and also didn't arrive with the extra 12.99$ teddy bear.... See more

Rated 1 out of 5 stars

Flowers were not delivered on the date requested. We received an email with time and date arrangement was delivered, but it was blatant lie. Flowers arrived the following day and arrangement was no w... See more

Rated 1 out of 5 stars

We ordered the Bright Blue Skies as pictured on their Website, what we received was not even close. They delivered different and dying tlowers, different vase. The arrangement was thrown together. I... See more

Rated 1 out of 5 stars

WHERE IS A -0- STAR?? I received a text that my flowers by Nora that were supposed to be delivered to a funeral TODAY as been canceled, WTF? Absolutely UNACCEPTABLE.. READ REVIEWS ON THIS COMPANY-... See more

Rated 1 out of 5 stars

If there was a negative -0 star I would have selected that. I order a funeral spray for our company boss father whom passed. Collected money from all the supervisors to purchase an arrangement over $2... See more

Rated 1 out of 5 stars

HUGE SCAM!!! They pretend to be a local florist when in fact they’re not. I called and placed an order with them before 9 am for flowers to be delivered for my daughter’s birthday in Arlington, Virgin... See more

Rated 1 out of 5 stars

Represented themselves as local and then failed to deliver birthday flowers that were ordered and confirmed. No apologies or offer of corrective action form them. Managed to get a refund and an unhapp... See more

Rated 1 out of 5 stars

PREDATORS. 0 stars would be more accurate. I ordered what looked like a beautiful succulent glass vase for the death of my best friend's mom. The day before the delivery came and they said that the... See more

Rated 1 out of 5 stars

The most horrible experience I faced after ordering from you. We wanted to send Lavender & White for the 25th Anniversary of our Brother. We requested the CSR who took our order to make sure flower... See more

Rated 1 out of 5 stars

I ordered flowers for a funeral. I attended the service and was embarrassed once I saw what was delivered. The picture on the.website and the actual arrangement that was delivered was not even close t... See more

Rated 1 out of 5 stars

A friend ordered flowers for a memorial service. When the flowers didn't get delivered, she called. They claimed they tried to call and text her to confirm the location of the service. In reality, the... See more

Rated 1 out of 5 stars

If I could rate Flowers By Nora less than 1 I’d give it a negative 10. I ordered 2 Christmas bouquets on December 1st to be delivered on December 20th thinking this is plenty of time to get exactly w... See more

Rated 1 out of 5 stars

I got taken like the other people. With the exception of the roses, everything was different. Instead of a blue 'mason' jar, it is clear with blue dye. :-(. Only the roses are the correct flower, the... See more

Rated 1 out of 5 stars

Flowers by Nora completely failed us at the worst possible moment. We placed and received confirmation for funeral flowers, including delivery time and location (Myrtle Beach, SC). Despite this,... See more

Rated 5 out of 5 stars

I'm not sure why all the negative reviews as my experience was wonderful. The Blooming Sympathy Cremation Adornment I ordered was so beautiful & the best arrangement there. It was a wreath, & since an... See more

Rated 1 out of 5 stars

I wish I didn’t have to give them one star! I ordered flowers, a balloon and chocolate for my best friends birthday, they didnt even attempt delivery! I’m so disappointed that she didn’t receive the o... See more

Rated 1 out of 5 stars

I agree with everyone's review here. Their website makes you think you are calling a local vendor and then wham outta nowhere you're speaking to someone you can't understand. As with others, I wa... See more

Rated 1 out of 5 stars

ALERT!! I went through their site to place an order for a funeral. After I entered all the details & hit submit, their site froze & was stuck on “Loading…” so I placed an order with a different com... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

458 reviews

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Rated 1 out of 5 stars

Horrible Florist

Sadly, this was not a good experience. The bouquet didn't match the picture and the flowers were much smaller than what I ordered. When you spend a decent amount on flowers for a special occasion, you expect them to be delivered in a timely fashion. When I tried to cancel the order the customer service representative would not let me cancel. They were delivered way past the time I was promised; they didn't look that fresh, they didn't come in a box or with a card. I wouldn't recommend this florist based on my experience.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Total scam. Not real. DO NOT BUY. I had the exact same experience as all of the other reviews. They appear or act like they are local, they are not. They take your money and then potentially offer some sort of refund eventually. I'm reporting to the state and local government for investigation of fraud. Look at all the other reviews and the better business bureau. Absolute scam

7 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM NORA

I ordered flowers via the web on Thursday. Friday I received an email that the order had been cancelled due to the flowers not being in stock. So, I decided to call directly to place the order. I was a little suspicious as I was placing the order so I asked if the person was located at Park Circle. She said she was and continued to take my order. Once again, the next day I received an email saying that the order had been cancelled due to supply issues. DO NOT ORDER FROM THIS "STORE".

6 March 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE BUSINESS

DO NOT, under any circumstances, order from this business (Flowers by Nora). They claim to be a local business, but that is not true. This is a web-based business that will just order from an online company and pass on extra charges to you. Worse yet, they took my order for funeral flowers (3 large arrangements totaling over $700) and cancelled just a few hours before the visitation. Did they call or text to let me know they couldn't fulfill my order? Nope - they sent a form email telling me they were canceling my order "due to unforeseen circumstances." I still haven't seen my refund come through either. Thankfully, I found an actual local business (Nate's in Casper, WY) who couldn't have been more helpful and kind and they were able to scramble and get the flowers to the funeral home in time.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Not even 1 star

Not even 1 star. I'm sure my friend who received the flowers felt as let down as I did. The flowers were completely different to what I ordered and extremely poor. Appalling.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Out of business?

Out of business? Or sadly I think this business needs to close. Flowers never delivered and no communication so I followed up...response was sad and unhelpful. Running a small business is not easy, so I feel for them!

4 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flowers for my fathers…

I ordered flowers for my fathers funeral to arrive and there be NO flowers there for us or him at all.... Not only did I pay for the flowers and get to my fathers funeral and find none, but these people didn't even have enough integrity to give me a manager to speak to just a simple supply issues answer with no compassion for their lack of decency. They didn't even bother to call and let me know there would be no flowers.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Flowers not delivered as promised. When date for delivery passed, I called five times to cancel order. Always talked to different person. They always said they had to talk to their driver. Such a scam and a waste of time. I have to get my credit card company to dispute a cost of 161.00 for flowers not delivered. Terrible business.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

They canceled my order

I ordered a bouquet of flowers to be sent to my mother in law. I got a confirmation email and then an hour later received an email stating my order had been canceled due to supply issues. Instead of calling me to explain or offering me something else they just completely canceled my order and they had my phone number.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. I ordered a bouquet for my aunt - I was delighted to find a florist in the same town with free same day delivery. Communication regarding delivery was not specific about delivery time or if the flowers were given to someone directly. My aunt sent a photo - not what I ordered and extremely droopy. Company did issue a partial refund but SHAME ON ME for not reading reviews. I think this is a business front cover up for something…

6 February 2026
Unprompted review
Rated 1 out of 5 stars

They said they could deliver the day I…

They said they could deliver the day I ordered, they didn't, they said they could deliver the next day, they sent a message that they could not deliver and would credit my account . . . .in 3-5 days!!!!!!!!!!! Beware, I am going to notify my credit card immediately of the scam.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. If they had a no star option I would give them that. I will be disputing the charge to my card to get my money completely returned. Looks like a 2 year old put the bouquet together.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. I have never experienced such a heartless lack of professionalism. I spent 20 minutes on the phone Friday afternoon placing a sympathy order for a funeral I could not attend. This morning, the day of the service, I discovered an email—sent to my work address on a Saturday—stating they canceled the order due to "supply issues."
They had my phone number. Instead of calling to offer a substitution so I could still honor my loved one, they sent a quiet email knowing I wouldn’t see it until it was too late. This feels like a cowardly attempt to avoid accountability for their inventory mistake. When I called for a resolution, I was told to "call another shop."
To treat a grieving customer with such cold indifference is disgusting. Do not trust them with your important moments; they lack the basic ethics required for this industry.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam artist/liars/and probably not even a real company

I like many others would have given them a zero if I could. Called today to change delivery location for tomorrow's delivery and was told my order had been cancelled because of supply chain issues which seems to be a popular response. Would not let me speak to a supervisor. Said they had emailed me. They did not. Said I would refunded, we'll see based on other reviews. Learned my lesson here. When someone tells you they are local to Key West, ask for the address.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Altoona Florist Flowers by Nora

Placed an online order for Altoona, PA assuming it was a real florist in Altoona for delivery. Needless to say, I believe I was scammed like a lot others by Flowers by Nora. I would rate this scam company a 0 if I could. I ordered flower arrangement for Valentine’s Day to be delivered on 2/11/2026 as a surprise. Needless to say the delivery was never made and when I called at the end of the day the foreign speaking lady stated my flowers were out for delivery; however, the business they were delivering to was closed. Reconnected the florist and lady wanted to make delivery tomorrow or Monday the 16th. She called back later and advised I would be receiving a refund as a result of the canceled order. Still waiting on my refund and nothing still posted on my credit card. Stay away from Flowers by Nora

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyers Beware - Extremely Disappointed

***BUYERS BEWARE ***⭐️ 1 Star – Extremely Disappointed

Flowers by Nora failed to deliver my daughter-in-law’s birthday flowers as promised. Their website clearly stated that if the order was placed before 2:00 PM, it would be delivered the same day. I placed the order within that timeframe.

They later claimed the order was delivered, but my daughter-in-law never received anything. Nothing was left, no call, no photo, no proof of delivery.

When I contacted customer service, I was told they would “investigate” and respond within 24–48 hours , which is unacceptable when the delivery never occurred and the birthday had already passed.

They also advertised themselves as a local florist, which influenced my decision to order. After this experience, it’s clear they are not local, which feels misleading.

On top of that, there was a hidden service fee that was never clearly disclosed before checkout.

Afterward, I reviewed BBB complaints and found multiple reports describing the same issues , undelivered orders, misleading guarantees, and poor customer service.

This was meant to be a special birthday gift, and Flowers by Nora completely dropped the ball. I would not recommend them.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Order flowers for my sister who lives…

Order flowers for my sister who lives in Vero Bach, Fla, the $123.84 arrangement was to have two flower in a basket arrangement, I paid extra for the orchards that were not in the arrangement, call twice no help or assistance, they said they would do noting about this, unless I took a picture of what they sent, I live in Atlanta, my sister is not in a medical condition to take flower pictures, I would not recommend ever using this florest. AS Feb 11,2026

9 February 2026
Unprompted review

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