Flowers.ie Reviews 

15,507
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning flower arrangements, noting that the bouquets arrive fresh, beautifully designed, and exactly as advertised online. Consumers also deeply appreciate the thoughtful video previews sent prior to shipping, which provide great peace of mind alongside prompt and reliable delivery times. Some reviewers were not happy with the overall quality, mentioning that the flowers wilted quickly or did not last as long as expected. A few other people also felt that the delivery service fell short of expectations, experiencing unexpected delays or issues with the final order.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the beautiful arrangements and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and excellent... See more

Service

Reviewers highlight positive aspects of service, praising the fast, efficient, and reliable experience.... See more

Order

Clients share positive opinions on order, highlighting how very easy it is to place purchases online in a few... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with fresh and stunning... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Literally everything. From choosing the correct arrangement on line to the delivery of same the following day. You kept me in the loop until they were delivered. The people they were sent to was delig... See more

Company replied

Rated 5 out of 5 stars

Flowers made sure our 25th wedding anniversary flower arrangement made it to our temporary vacation apartment right on time…to the minute! And what a lovely bouquet of roses it was too. Lasted... See more

Company replied

Rated 5 out of 5 stars

Customer service. I think as a business standards are measured in how you treat your customers, and credit where it’s due, flowers.ie look after us. We order earlier in the week, we felt the life... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for years to send occasion flowers to friends overseas and they have never let me down , beautiful arrangements ,fresh ,video sent before and when delivered .they are de... See more

Company replied


Company details

  1. Flower Market

Written by the company

Flowers.ie is your premier choice for exceptional flower delivery services across Dublin, Cork, Galway, and all 32 counties in Ireland. Our commitment to customer satisfaction is unwavering, and we take pride in offering convenient same-day and next-day delivery options. What sets us apart is our video approval service, which allows you to personally review your arrangement before it is delivered to the recipient. With a wide range of stunning blooms sourced from local growers and international suppliers, our skilled florists create breathtaking arrangements that capture the essence of any occasion. Don't just take our word for it – read the glowing testimonials on Trustpilot from our satisfied customers who have experienced the joy and beauty that our flowers bring. Trust Flowers.ie for an unforgettable floral experience that will exceed your expectations every time.

Flowers.ie

Written by the company

Highest Rated Florist in Ireland
Delivery to all 32 counties Video approval on all orders 7-day Freshness Guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(15,507)

809 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They answered our need .

They answered our need to deliver the flowers the next day at a reasonable price and we really appreciated their efforts in doing that.

2 August 2026
Flowers.ie logo

Reply from Flowers.ie

We're so happy we could meet your needs and deliver the flowers promptly. We truly appreciate your kind words about our efforts!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, the delivery was fast, and the flowers were beautiful.

3 August 2026
Flowers.ie logo

Reply from Flowers.ie

We are so delighted to hear that you were pleased with your order! It's wonderful to know the delivery was fast and the flowers were beautiful.

Rated 5 out of 5 stars

Excellent service and the recipient was…

Excellent service and the recipient was delighted with the beautiful flowers. Thank you very much Flowers.ie

5 August 2026
Flowers.ie logo

Reply from Flowers.ie

Thank you so much for your kind review Brian! We're delighted to hear the recipient loved the flowers. We truly appreciate your support!

Rated 5 out of 5 stars

Quick reliable service

very quick overnight service - ordered on Monday evening, delivered Tuesday afternoon. Loved the video of what was sent.

4 August 2026
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Reply from Flowers.ie

Hi Fiona, your positive feedback truly makes our day. Thank you!

Rated 5 out of 5 stars

They always create the most wonderful…

They always create the most wonderful arrangements and the people receiving them absolutely love!

4 August 2026
Flowers.ie logo

Reply from Flowers.ie

We are so happy to hear that our arrangements are always wonderful and that the recipients love them! Thank you for your kind words, Geraldine.

Rated 3 out of 5 stars

Excellent Customer Support, But Another Disappointing Experience

I really didn’t expect to be writing another review, but unfortunately here we are again.

The last time I ordered from Flowers.ie was for my friends’ wedding. The bouquet arrived with several wilted flowers, to the point where I had to replace them with flowers from my own bouquet before giving it as a gift. After I left a review, your manager contacted me and very kindly offered me an €80 voucher as a gesture of goodwill. I genuinely appreciated that. Your customer support team handled the situation quickly and professionally, and I’d like to sincerely thank them for that.

Yesterday, I used that voucher to order flowers for one of the most important occasions possible – the birth of my close friend’s baby. Thankfully, this time there were no wilted flowers, but the bouquet still arrived in unacceptable condition.

The bouquet had a huge gap right in the middle, making it look unfinished. As I started rearranging it myself, I honestly had to ask: what is going on with your bouquet assembly? Why do I have to redo the florist’s work, especially considering how expensive your bouquets are?

While rearranging it, I also noticed that several flowers had broken stems and had been reinforced with wire to keep them upright. The greenery was sticking out in every direction, so I even had to trim it myself. I took before-and-after photos showing how much work I had to do. Unfortunately, Trustpilot doesn’t allow photos, but I’m happy to share them with the Flowers.ie team if needed.

I’m actually relieved that I had the bouquet delivered to my own address first. If it had gone directly to the recipient, I would have been genuinely embarrassed.

I’d also like to mention the delivery. I specifically explained that the flowers were for a new mother and asked the driver to ring the apartment doorbell and bring the bouquet up to the third floor. We live in a modern apartment building in a safe neighbourhood, yet the driver refused to bring the flowers upstairs.

What would happen if next time I sent flowers directly to my elderly grandmother or another new mother who couldn’t come downstairs? Would the bouquet simply be left outside in an unsafe place?

I truly appreciate the way your customer support handled my previous complaint, but what I really wanted was confidence that the same issue wouldn’t happen again. Unfortunately, that’s exactly what happened.

Please do something about the quality of your bouquet preparation and your delivery service. Your customer support deserves five stars, but after two disappointing experiences in a row, I simply can’t say the same about the overall service.

6 August 2026
Unprompted review
Flowers.ie logo

Reply from Flowers.ie

Hi Aleksandra, we are truly sorry that we did not meet your expectations, especially after the issues you encountered previously. We understand your disappointment and frustration, particularly given the importance of the occasion.
We sincerely appreciate you acknowledging the efforts of our customer support team.
We take your feedback very seriously, and a member of our team will be reaching out to you directly..

Rated 5 out of 5 stars

Good quality of product

Good quality of product. They delivered at the time.

31 July 2026
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Reply from Flowers.ie

We're so glad to hear you're happy with the product quality and our timely delivery! Thank you for your positive feedback, Juan!

Rated 5 out of 5 stars

Delighted always to purchase from your…

Delighted always to purchase from your firm. As the flowers are always beautiful and fresh and you are quick to fix an error when it's on my part which helps. Thank you again for taking such care and attention.

31 July 2026
Flowers.ie logo

Reply from Flowers.ie

Thank you for your kind words Eileen! We're delighted to hear you're happy with our flowers and service.

Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service offered. I had been looking for a while and came across Flowers.ie.
I was able to order a beautiful flower display, chocolates and a card that was printed for me. I was kept informed step by step as to delivery, to get a short video of the gifts was an extra bonus which was much appreciated. All in all a great service, very pleased thank you and the recipient was delighted too.

4 August 2026
Unprompted review
Flowers.ie logo

Reply from Flowers.ie

We are absolutely thrilled to hear how impressed you were with the service! Thank you for your kind words, Margaret!

Rated 5 out of 5 stars

Thank you very much

Thank you very much! Very beautiful composition! Fast delivery

29 July 2026
Flowers.ie logo

Reply from Flowers.ie

We're so pleased to hear that you found the composition beautiful and that your delivery was fast! Thank you for your kind words.

Rated 5 out of 5 stars

Flowers from Japan to Ireland!

I sent some beautiful flowers to my uncle in Ireland ..we are in Japan! The whole process was smooth, website was great and easy to pick and order our flowers! My uncle was very happy! Thank you !

1 August 2026
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Reply from Flowers.ie

Thank you for sharing your positive experience with us!

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