Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... See more
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See what reviewers are saying
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... See more
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robo... See more
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... See more
Company details
About floward.co.uk
Written by the company
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Contact info
United Kingdom
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
Hasn’t replied to negative reviews
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Excellent service
Excellent service
Especially taking all the responsibilities to call a person and make sure of their best timing to deliver
Excellent flowers, bad attitude (delivery guy)
The order came on time+ it was better than the pictures.
One thing I was upset about is the delivery guy. When I didn’t hear the doorbell he called and said that he left it with the reception and I should come down. I said no I can’t please come upstairs.
He came upstairs and knocked my door very very loudly!! When I opened the door he just ran away. Disappointing attitude.
A professional team
Writing this review about my own…
Writing this review about my own experience. Ordered a bouquet, all fine and smooth no problem. Yes I did a mistake regarding delivery time, want to rectify it. No help no support or trying to understand. You can know the answer from the way they talk to you it’s can’t be done , impossible etc all with the ward sir. Really this is the first and last time I deal with them and blaming my daughter as she introduce this service to me , wish she and all her friends stop dealing with them , this might be happening only in saudia branch.
the red wrapping didn’t look nice we…
the red wrapping didn’t look nice we don’t like how it looked
Worst company ever
Worst company ever! Long delivery, wrong orders, etc.
Looked terrible nothing like the photo
Looked terrible nothing like the photo. Extremely disappointed with the money I spent. Should of contacted a local florist.
The flower look big in the app but in the real normal compering with the price
Last time the told me they will give me discount for next order in uk but they didn’t
The flower look big in the app but in the real normal compering with the price
Amazing service..
Amazing service.., amazing staff especially Mr.Zein .. so helpful and kind ..
Easy to order and in time to deliver..
Thank you & for sure it won’t be the last time..
Vday scam in UK -Absolutely disappointing
Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.
Thank you every thing was ok
You send flowers defiant what I…
You send flowers defiant what I choose.. it’s look so bad I’m embarrassed about that 💔🥹
I am writing to express my deep…
I am writing to express my deep disappointment and embarrassment regarding the recent flower delivery I ordered through your service. I had specifically requested a vase of flowers, but to my dismay, the recipient received them in a paper bag. This experience has been the worst I've had with your application.
Your platform used to be my go-to option for gifts and flowers, and I am genuinely concerned about what went wrong in this instance. I would appreciate a prompt investigation into this matter and a resolution to ensure such lapses do not happen in the future.
I kindly request compensation for this experience with the recipient.
Sincerely,
I didn’t get the chocolate
Nem at Floward is an exceptional…
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of them. He worked to a set budget and communicated well with myself and other vendors so I didn’t have to worry at all. I will most certainly choose Nem and Floward for any future events.
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