Absolutely outstanding experience with Floridian Brand! My salesperson Jax made the purchase process effortless. Delivery was flawless thanks to Ganzy and Phil, who went above and beyond when my mass... See more
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Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives. Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose. Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence. Greatness begins here—with Floridian Brand.
Contact info
6710 Benjamin Rd Unit 800, 33634, Tampa, United States
- 1(813)-647-1729
- support@floridianbrandusa.com
- floridianbrand.com
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I had a wonderful massage using the…
I had a wonderful massage using the Thunder’s massage chair. I highly recommend this massage chair to others.
Robert was very knowledgeable and made…
Robert was very knowledgeable and made us feel comfortable trying the Rebel massager.
The delivery guys were extremely nice…
The delivery guys were extremely nice and efficient. The company kept me informed on every aspect of my purchase. Great experience with this company.
Great chair and smooth delivery
Had our chair delivered about a week ago and we are loving it. Mike and Phil were great to work with. They set up the chair in great time and had us relaxing away. Here’s to many years of relaxation!
The massage chair was awesome covered…
The massage chair was awesome covered entire body model is Pioneer
Excellent Customer Service
We have owned a Floridian Chair for a little over a year now. When they delivered it and set it up they were completely professional and did a fantastic job. Then we just recently moved and at no cost they drove to North Carolina and Moved it to the new house. Phil and Mike did an outstanding job of moving it including removing the chairs arms because my front door is not wide enough. I would highly recommend this company any time.
Originally I gave Floridian Brand a 5…
Originally I gave Floridian Brand a 5 Star review after I purchased their highest end Legend massage chair. Unfortunately, the experience turned into a total disaster. After one week I experienced the first failure and they sent a technician out to repair it. About two weeks after the first repair one of the motors failed. This time they took my new chair away and I never saw it again. For over 5 months I have been stuck using an old loaner chair waiting for Robert (the owner) to get me a new replacement chair because they couldn’t even get parts to fix their flagship chair! They took the Legend chair off their website and replaced it with a chair that is built by Luraco. Robert then told me he would get me the Luraco chair to replace the Legend model I had purchased. I was very patient with Robert as he kept giving me reason after reason why things were dragging out and being delayed. Well after almost 6 months of not having my chair that I paid a lot of money for, Robert tried to get me to pay him several thousand dollars more for me to get the Luraco chair that has less features than the Legend chair I had originally purchased. The Legend chair retailed for $14,000 and the Luraco chair retailed for $9,999. Robert had promised for months to replace my chair with a Luraco and now he wanted me to pay him more money 🙄!! I absolutely refused and told him his options were to give me the Luraco to replace my Legend or refund my money. Robert then tried to tell me I would have to pay a restocking fee and pay for someone to come pickup the loaner chair!! I asked him if I was going to need to get my lawyer involved and then he backed off of that and told me he would refund my money. The only credit I can give Robert is that he did refund my money that day.
The only good experience I had with Floridian Brand was the help Ganzy, their Lead Service Technician, gave me. Ganzy is very professional, responsive, and respectful. Robert is extremely lucky to have Ganzy working for him.
I believe Floridian Brand will probably not be in business much longer as there are many other massage chair options/brands to choose from.
Let's hear it for the BOY'S
Every thing went well Mike and Soto, they got it all set up and showed me how to use it and if there was more information in the book. They were very helpful and punctual. The chair works great & really gives a wonderful massage from head to toe. It is very relaxing and aches and pains. I would recommend it to it and Floridian Chairs. In fact everyone I have talked to from Madison and the boys "men" Ganzy, Mike and Soto Have been very caring and giving. The Rebel 3D is the best massage chair ever.
Thank you, Carrie.
My pioneer was chair is the best…
My pioneer was chair is the best experience to my body .
Great chair helps with aches pains and tired feet
The chair is incredible and really helps with foot pain and back of the leg pain. Used it a lot in Kuwait and definitely improved my foot and back health. Real morale booster. Using the new model in the store it looks more sturdy with newer options would highly recommend for any one to try and buy
Great massage chair
Great massage chair
The salesman was very professional and nice. Super experience all around.
A very impressed and it does help me with my pain and relieving some
I was very impressed. You know when I first used it very comfortable. Music is awesome. Coming through there but everybody wanna try my chair and it’s off-limits cause I’m impressed about my chair. Thank you.
I purchased my massage chair Dec 2023
I purchased my massage chair Dec 2023, and it was the best investment thus far! It’s relaxing especially after a long day of work and when stressed! Great buy!
I absolutely love this chair!!!
I absolutely love this chair!!!!
I recommend this chair to anyone!!
I have back trouble and this is chair is a life saver!!
I’ve never felt better.
Compared to others prices like $13,000 this chair is a steal.
Great customer service!!!
The message was great
The message was great. It made my body feel really good. The way it stretches your body and gives you a full body message is amazing
Experience was great muscles feel more…
Experience was great muscles feel more loose and less pain.
It felt really amazing when I came in I…
It felt really amazing when I came in I felt sore but now I feel amazing.
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