Flopstore Reviews 123

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Absolute scammers! No confirmation email received after ordering, no way to contact them except via the website which go unanswered & ignored, no flip flops received and no way to get a refund. Lesson... See more

Rated 1 out of 5 stars

Not sure if the 5 stars review are real... Ordered a pair of flops 2 months ago, never arrived. Tracking just said "Shipment Information Received" but customer service lady said this has been d... See more

Rated 1 out of 5 stars

Yep .... Amanda .... must be an automatic reply ..... unfortunately noticed the reviews too late and had already ordered. Waiting for 5 weeks now and still no delivery. And Amanda has completely gon... See more

Rated 1 out of 5 stars

No order confirmation email. Payment taken from account. Phone number on bank transaction reference does not exist. No reply to query via "contact us" form. No response to emails sent to "sales at f... See more

Company details

  1. Clothing Store
  2. Shoe Store

Information provided by various external sources

Flopstore USA selling havaianas flip flops and other popular brands such as Havaianas, Reef, Teva, Crocs, Billabong, Nike, Cobian, Etnies, and many more.


Contact info

1.2

Bad

TrustScore 1 out of 5

123 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Scam

I have put through my order but have not received a shipping confirmation even after selecting the express shipping option.

This website is a scam!

21 January 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Scam, fake, fraudulent! Paid for fipflop on 4th december...never get anything! Fake track number.. avoid this company!

8 January 2021
Unprompted review
Rated 3 out of 5 stars

Arrived 4 months later

There was no confirmation e-mail, and nothing arrived for four months, so I wrote a bad review originally to warn others this might be a scam company... But the flip flops did come eventually, and they are very nice.

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Don't use

I pay for tong and never receive a confirmation mail et never receive my order or any answer.

31 December 2020
Unprompted review
Rated 1 out of 5 stars

9 weeks and counting and no parcel (CS not helpful at all too)

It's been 9 weeks and I still have yet to receive my parcel. The tracking website they gave looks dubious and when I tracked my package via the USPS website, the last update is "label created". I've tried their customer service and the only advice given by them is to check the tracking via that dubious website that expires periodically. The tracking on that dubious website is showing that my parcel has been flying around USA for 9 weeks. So bad. Not recommended. I just want a refund but they are just ignoring my request.

Edit: I finally received the parcel on 3rd December 2020. Upong checking the tracking which miraculously is working now, My parcel started its tracking more than 1 month after I ordered. I was told by the customer service they sent it out the day after I ordered but obviously it was a lie.

22 November 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of flops (Havianas)…

I ordered a pair of flops (Havianas) during the first week of october 2020 and till date (9 November) I have NOT received my item which is PAID for, I have sent a number of complaints and got NO response, I have requested a refund and got NO response.
DO NOT BUY FROM THEM, ITS A FAKE STORE, A SCAM WHICH TAKES YOUR MONEY AND DOES NOT DELIVER SERVICE!!!!!!!

9 November 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY

Terrible company. I ordered a pair of flip-flops on 9/09/2020 from Flopstore UK and heard nothing despite contacting them by email and online with a "bot". All correspondence was with the USA so the website for UK is obviously just a fake front. Now 2 months later I have had a card through the door saying I have to pay £13.53 customs charge to collect them from the post-office depot. DO NOT USE THIS COMPANY IF IN THE UK - IT'S A FAKE SHOP FRONT.

7 November 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of flip flops on 2…

I ordered a pair of flip flops on 2 October 2020. My account was debited but no confirmation or tracking details were received and the items have not been delivered. I have sent two emails to the company and have received no response.

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

Ordered 20th October 2020. Payment went through . Nothing has arrived and no response to my emails....highly suspect . I am going to my bank to get my money back

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Clearly a scam

Clearly a scam. Paid extra once the payment went through and NEVER received my shoes!!!!!

5 November 2020
Unprompted review
Rated 1 out of 5 stars

** DO NOT BUY FROM THESE PEOPLE EVER **…

** DO NOT BUY FROM THESE PEOPLE EVER **
Do not ever buy from this company. I have messaged them 3 times, there shipping information does not get updated, no reply and over a month has passed and i still do not have my order. Asked for a refund and still no reply.
** DO NOT BUY FROM THESE PEOPLE EVER **

26 October 2020
Unprompted review
Rated 1 out of 5 stars

2 months and counting...

Placed my order July 9th as of today Sep 8 I still have not received my order. I asked for an update a couple of times and they simply just sent me a tracking link which doesn't help at all. The last update dated Aug 6 was "shipment arrived it's country of destination". Hong Kong is a very tiny country. It's been over a month since it arrived HK but until today no shipment from FLOPSTORE. Very very very disappointing and frustrating...

8 September 2020
Unprompted review
Rated 1 out of 5 stars

I’m not happy with the service that…

I’m not happy with the service that this company is offering, my first time and total frustration with FLOP STORE.
I made my shopping two weeks ago, I haven’t yet received it and have no email explain why my shopping didn’t arrive yet. AND it’s just impossible to contact to them online or by telephone ☎️ 🚫 my daughter had to go on holiday with our her feet flop and we don’t know what happened because I can’t contact them. Rubbish website,
Rubbish service
I’m very frustrated
I have the order number which started with 240006...
I don’t know how to find out What’s going on.❗️❗️❗️❓❓❓❓

20 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst company I have ever had to deal with

Worst company I have ever had to deal with! Ordered middle of June and still not received. Order confirmation wasn’t sent for over a week. Paid extra for guaranteed delivery. Product wasn’t even dispatched for over 10 days and still not here. Only reply if you message them on Facebook. Avoid avoid avoid

31 July 2020
Unprompted review

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