Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more
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Review summary
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Chose Flooring King for the great prices, was pleased to find they also have super helpful phone support for questions. Also had a query on timings for the delivery as had had no contact from the deli... See more
I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more
Company replied
We ordered the Polyflor Designatex – Chalk White Oak 2141 Absolutely stunning and great quality. We had a slight issue with delivery but the customer service was outstanding and they resolved the... See more
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Company details
About Flooring King
Written by the company
Why Flooring King?
At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.Based in the UK
Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.Customer Service
Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.Domestic & Commercial
Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.Shop By Flooring
Contact info
United Kingdom
- 0300 303 6069
- info@flooringking.co.uk
- flooringking.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, easy to order, accurate delivery updates,arrived on time. Delivery driver polite and professional. Really happy.
9 March 2026
Fast delivery very good price
Fast delivery very good price, and delivery driver very helpful
12 March 2026
Unprompted review
Happy customer
Apart from not being able to get the flooring anywhere else at the price we paid, the delivery was very quick, but the main reason for 5 stars is I emailed the day after delivery to say a box was damaged and 3 planks had damage to the corners not a massive problem but these items aren't cheap, I got an instant reply and was told they would send a new complete box which I thought was the best outcome for me, great customer service.
4 March 2026
Excellent quality flooring
Excellent quality flooring, quick delivery, no problems whatsoever.
5 March 2026
Absolutely pleasure doing business with…
Absolutely pleasure doing business with this company!
6 March 2026
Customer centricity at its finest
Superb customer service by all departments ordered 11 sheets of 9mm SP101 ply delivered on schedule at reasonable cost.
This company treats it customers well communication excellent through every stage
Really pleased highly recommend
The Courier they use even carried the sheets into the property for me
5 March 2026
10/10 Tip Top!
10/10! Absolutely brilliant from start to finish. Bert price. Best service. Best delivery. Lovely chaps on the end of the phone as well - super helpful. Well done. Will purchase all flooring from here from now on.
9 March 2026
Unprompted review
Bought 28 packs of the Luvanto Click…
Bought 28 packs of the Luvanto Click Plus in Natural Oak finish. Everything turned up right on schedule, first thing in the morning. The flooring itself looks and feels great quality. Really pleased with the whole experience and happy to recommend them.
20 February 2026
Unprompted review
Excellent service
Excellent service, price and stock availability.
The flooring was delivered a day before the agreed date... You DO need to sort that out Flooring King.. Customers do expect delivery dates as specified.
Good range of products and competitive pricing. Good delivery - what else can I say - Very happy.
28 February 2026
Very quick service
Very quick professional service.
Received a phone call 20 minutes before delivery which was very helpful.
3 March 2026
Fast delivery and simple transaction
2 March 2026
Overall a really positive experience.
My ohe overall experience was real positive. The flooring was competitively priced and quick delivery. I appreciated choosing my delivery date. I decided to add an extra pack to my order at a later date which was really straight forward. The courier arrived on-time and placed the pallet where requested. Flooring King have my recommendation.
2 March 2026
Order should have been delivered 26th…
Order should have been delivered 26th Feb, today is 9th March order still not complete.
23 February 2026
Reply from Flooring King
Hello John,
Please accept our sincere apologies for the issues you experienced with your order.
While your flooring was delivered as expected, we understand how frustrating it must have been to encounter problems with the scotia. You were initially informed of a stock issue; however, there was a further delay that we were only made aware of late, which unfortunately meant we were unable to update you as promptly as we should have done.
We are very sorry that this experience has led to your review. We always aim to provide a high standard of service and clear communication, and on this occasion we did not meet those expectations.
If you have any further questions or would like to discuss this further, please don’t hesitate to contact us at info@flooringking.co.uk
.
Kind regards,
Flooring King
delivery could have been better
I had requested delivery on a specific date and had that confirmed. The floor was delivered a day early and I wasn't at home. Luckily I wasn't far away and the driver agreed to wait for me. But that's a pretty basic thing to get wrong.
24 February 2026
Easy to order, high del charge
Easy to order, arrived on time ... disappointed that I spent in excess of £1500 & needed an additional pack so had to pay an additional £40 delivery charge.
24 February 2026
Reply from Flooring King
Hello Darryl,
Thank you for taking the time to share your feedback, and we’re very sorry to hear that you were disappointed with your experience.
We completely understand your concerns regarding the delivery charges. Unfortunately, these costs are set by the external courier companies we use, and we are required to cover these charges on every order. While we always aim to keep delivery costs as fair and transparent as possible, they are sometimes unavoidable due to the size, weight, and handling requirements of flooring products.
That said, we do appreciate how frustrating this can be, particularly if it impacts your decision to place an order. We are continually reviewing our processes and partnerships to see where we can improve both value and service for our customers.
We’re sorry that we weren’t able to assist you on this occasion, but we do hope to have the opportunity to serve you better in the future.
Kind regards,
Flooring King
Ordered flooring for our kitchen
Ordered flooring for our kitchen, they advised the colour was slightly different to the sample ordered. We were happy to continue, we ordered one box short and they went above and beyond for the extra box to be delivered to us. Highly recommend, helpful and honest a rarity these days. ⭐️⭐️⭐️⭐️⭐️
6 March 2026
Unprompted review
Reply from Flooring King
Hi Tams, 😊
Thank you for taking the time to leave such a lovely review. We always try to be as open and honest as possible, so we’re really glad you appreciated the heads-up about the colour difference before placing the order.
It’s also great to hear we could help get that extra box out to you — we know how frustrating it can be to be just one box short when you’re in the middle of a project!
We truly appreciate you choosing Flooring King and your recommendation means a lot to us. We hope your new kitchen flooring looks fantastic and finishes the room perfectly.
Kind regards,
The Flooring King Team
Easy ordering
Easy ordering, then added to the order over the phone - no problem. Delivered as promised, stacked on a pallet, and placed where i asked. Excellent!
1 March 2026
Reply from Flooring King
Hi Andrew,
Thank you for your great feedback! It’s brilliant to hear the ordering process was simple and that our team could help you add to the order without any hassle.
We really appreciate you choosing Flooring King and hope you’re delighted with the finished result.
Kind regards,
The Flooring King Team
Quick services
2 March 2026
Reply from Flooring King
Hi James, 😊
Thanks for leaving us a review — we really appreciate it. It’s great to hear you were happy with the speed of the service.
Thank you for choosing Flooring King, and we hope everything goes smoothly with your flooring project!
Kind regards,
The Flooring King Team
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