Excellent customer service, top-notch communication, and high-quality products. Our airbrick isn't a standard size so they offered to make a custom cover at a very reasonable price. Definitely recomme... See more
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See what reviewers are saying
Airbrick Cover: The product I ordered is well made and looks like it will do the job. However, despite having modern airbricks installed (not the old imperial size ones), the fixing screws suppl... See more
Company replied
If you want service from a company this is the company to do business with. From placing an order through to getting the correct product Floodkit is the company. I bought 6 air brick covers to stop fl... See more
Generally I don’t do reviews unless I receive exceptional service which I did from Floodkit. I was given very helpful advice on several occasions which made choosing how best to protect my home (if ev... See more
Company details
Written by the company
Effective affordable and easy to use flood protection products for the home or business independently tested by BSI. FloodKit's products have passed the 2014 BSI standard for flood protection products: PAS1188-1:2014
Contact info
Worcester Road 166, DY9 0PA, Hagley, United Kingdom
- 07772 123400
- sales@floodkit.co.uk
- floodkit.co.uk
Super-helpful
Super-helpful, expert advice, good products, reasonable prices and a willingness to adapt.
Great guidance lead me to the correct…
Great guidance lead me to the correct product.
Incredibly helpful sales people (Max)
Incredibly helpful sales people (Max). I had a problem with the sample and they went out of their way to find a solution without making me feel like an idiot. I haven't had to try out the covers yet - hope I never will - but they fit really tight over the air bricks. Best service and help I've had in ages. Thoroughly recommend.
Excellent service when I phoned up to…
Excellent service when I phoned up to discuss our problems. Communication was clear and prompt. Our airbrick covers had to be specially 'printed' and this was done quickly and soon posted to us.
Flood plates....very sturdy and easy to fit.
A bit of a mix up with my order but after ringing up, it was soon resolved. Great piece of kit...flood plates. So easy to fit. Thank you.
excellent customer service
excellent customer service i asked a question and they got me the information. Also quick delivery
Very helpful on the phone with lots of…
Very helpful on the phone with lots of useful advice.
Delivery prompt
Delivery prompt, communication good. Although I have yet to use the product
Delivery lead time
The delivery lead time of two to four working days was not achieved and there was no notification of delay by the carrier.
Good service from supplier
Good service from supplier. However, bad service from UPS
Excellet service.
Excellent product and service
Very helpful and speedy delivery.
I was unsure of what products to purchase to protect my home so I reached out and contacted Floodkit. They were extremely helpful and suggested a couple of products that would help protect my airbricks. The products arrived promptly and in good condition. I hopefully won’t need to use them but I now have peace of mind knowing that I have solutions to protect my home. I would highly recommend Floodkit.
Great company
Generally I don’t do reviews unless I receive exceptional service which I did from Floodkit. I was given very helpful advice on several occasions which made choosing how best to protect my home (if ever required) much easier. All with absolutely no hard sell. The products arrived quickly and all are of the best quality. I have no hesitation recommending this company, very happy customer.
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