floa.com Reviews 

24,195
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

I am modifying this feedback at the request of FLOA. I experienced significant problems with FLOA’s customer service, which took three months to resolve. Only after posting my complaint on social... See more

Company replied

Rated 5 out of 5 stars

Ahmed was patient, and offered to speak in English to be more clear. Not very common behaviour. Thank you for being considerate.

Company replied

Rated 5 out of 5 stars

Sara, adviser on the chat, was super nice! Answered all my questions. Compared to my email communication (where I got 2 irrelevant responses) experience this was marvelous! Sara clearly answered my qu... See more

Company replied

4.0

Great

TrustScore 4 out of 5

24K reviews

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Asks customers to review

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4.0

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(24,195)

9,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rapide

Rapide, simple et efficace !

17 February 2021
floa.com logo

Reply from floa.com

Bonjour Carole,

Un grand merci pour votre message positif ! Vous savoir satisfait est une information précieuse et nous encourage à continuer dans ce sens.

Au plaisir d’échanger de nouveau avec vous,
Sarah.

Rated 5 out of 5 stars

Très bon service

12 February 2021
floa.com logo

Reply from floa.com

Bonjour Bouvet Annie,

Je vous remercie d’avoir pris le temps de nous faire parvenir vos compliments.
Nous sommes ravis de vous compter parmi nos clients !
Je vais personnellement faire passer votre message à mon équipe qui est mobilisée chaque jour pour vous satisfaire.

Bien à vous,
Jack.

Rated 5 out of 5 stars

Application agréable.

12 February 2021
floa.com logo

Reply from floa.com

Bonjour Nyssen,

Vous savoir satisfaite est une information précieuse et nous encourage à continuer dans ce sens.
Sachez que nous restons à votre disposition pour répondre à toutes vos sollicitations.

Bien à vous,
Tom

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