Simple mais helas pas sur l ordinateur obligé d avoir l application sur portable
Company replied
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See what reviewers are saying
I am modifying this feedback at the request of FLOA. I experienced significant problems with FLOA’s customer service, which took three months to resolve. Only after posting my complaint on social... See more
Company replied
Ahmed was patient, and offered to speak in English to be more clear. Not very common behaviour. Thank you for being considerate.
Company replied
Sara, adviser on the chat, was super nice! Answered all my questions. Compared to my email communication (where I got 2 irrelevant responses) experience this was marvelous! Sara clearly answered my qu... See more
Company replied
4.0
Great
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service
25 June 2021
Unprompted review
Excellent service
23 June 2021
Bonne application
23 June 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Géniale reactive
23 June 2021
Reply from floa.com
Bonjour catherine ouahman,
Vous savoir satisfaite est une information précieuse et nous encourage à continuer dans ce sens.
L’écoute de nos clients est essentielle pour améliorer encore et toujours l’expérience de nos clients ainsi que nos produits.
Je vais personnellement faire passer votre message à notre équipe marketing qui est mobilisée chaque jour pour vous satisfaire.
Votre conseiller clientèle FLOA .
Excellente prise en charge de la part…
Excellente prise en charge de la part de kenza ! Merci à elle !
15 June 2021
Unprompted review
Un bon service
9 June 2021
simple et efficace
7 June 2021
Bravo service impeccable...
7 June 2021
Simple et rapide
7 June 2021
Simple et rapide ,efficace
7 June 2021
Très satisfait de l applications
7 June 2021
tres facile a utiliser avec un maximum…
tres facile a utiliser avec un maximum de securite
7 June 2021
The customer feedback system is…
The customer feedback system is lamentable ; long delays to replies or totally absent.
It is how an organisation reacts to a customer's problems that sets its character.
6 June 2021
Reply from floa.com
Bonjour martin worrall,
Nous prenons en charge votre demande et revenons vers vous dans les plus brefs délais.
Bien à vous,
Jack.
Simple et facile à utiliser
2 June 2021
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