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2.5
5 reviews
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My order number is 8899fl
Their service is pathetic.
I ordered swimming set online.
Firstly there product is very very expensive. But I thought it should be good quality but unfortunately it was not my size only.
They charged me extra for customisation. Gave my measurements but I received very small size.
Now I am calling them they are not responding.
I wasted my 9000 rupees.
This company dosent deliver what they promise....they charge very high prices, no exchange n no refunds (even if its not swimwear). I ordered a cover up (same style as Kriti Sanon cover-up on their website)....they charged the same price but just sent me a cover-up with no rhinestones or embellishments.....n when I try to get in touch with them, they just ignore my calls and send messages like "her cover-up is different and sequins is not possible on urs"......I m trying to call but they don't even bother to pick up the call.....they charged exactly same price as Kriti sanon's cover-up up and delivered just a printed piece.
Its a fraudulent company.....in 1 of the dresses worth 10k, they used such bad n cheap material.
Don't buy from them and waste ur money.....always try n buy the product from better swimwear brands who hold accountability for their products. This brand dosent even bother to respond to ur calls and they clearly state that even if the material is cheap, the fit is bad or we don't deliver what we promise, there will be strictly no refunds. So, they customer has to keep whatever they send as they don't bother to respond back.
Terrible customer service.
One of the worst experiences I’ve had with a brand. Completely unresponsive and unprofessional. If you ever need help or support, good luck getting it. Not worth the hassle.
Don't every buy from them. Their customer service is non existent. They don't listen to any requests.
I bought something from them, they sent the wrong size. I told them I wanted to return they said to come back to exchange size. I told them I wouldn't be able to come for a while, they said OK no problem. When I decided to come back they wouldn't honour it. So I asked for a refund they said it had been too long. I wouldn't trust this place.
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