Flipflopshop Reviews 

No problems, good delivery and price.

Great service quick delivery

Shearling slippers - I got in touch with customer service as I was unhappy that my slippers had bald patches after just over 2 months of wear. The response was - normal wear and tear. I paid over £100 for these slippers and they have bald patches and look unsightly. Not impressed.

My havianas did not arrive unfortunately. I waited over a week and contacted the company. A very nice man called me and sent some new ones out straight away. Communication was quick and professional. I do think it was the courier company that was the problem not the flip flop shop. Overall resolved quickly. Thank you.

DO NOT ORDER FROM THIS COMPANY. Ordered a pair of sandals as a present for someone, the item got delivered this morning in a box that had been absolutely battered and was barely resembling a box at this point and upon opening, I discovered that I had only been sent ONE sandal! Upon writing to the company I was apologised to and informed that he had the other one there and could sendsandal and sends it out. Really frustrated as this was meant to be a present for someone and I’m unlikely to be able to sort it out in time now. Unless your a fan of being sent single shoes, I’d steer clear of this company

I have been trying to reach their store for over a week both by emails and leaving messages and no one has responded to me... I am trying to reach them to ask about their return policy. Not impressed with their customer service. Wondering if I should bother waiting to hear from them or order from someone else.

I really can’t fault it. I ordered a pair of Blowfish sandals at a great price and must admit reading the reviews had me a nervous wreck! But they arrived really quickly, and they’re beautiful sandals. I wouldn’t hesitate to recommend

Good product. Reasonable delivery time

All went very smoothly

Still not received my shoes nor a refund & no response to emails

We always get our flip flops from here- great selection at competivevprices

If i could rate lower i would awful company awful experience
Brought some flip flops incorrect sizing so had to return
Get £6.99 taken off return postage plus the postage when i puchased them taken off my refund
In total i paid £34 for the flipflops which were incorrectly sized to receive £23 refund
Disgusting service will never be using again complete con artists

I brought flip flops which I needed to return because they were too big. I was going to order more until I realised they’d deducted £4.99 for a prepaid label to return them. I therefore won’t be using them again

Very bad 2-3 days delivery is a a big lie after 10 days and I called and email them they send me the refund instead of apology.i’ll never buy even they are the last shop 👎👎👎👎👎👎👎👎

Two pairs of sandals we bought (one for me one for my son) broke quite quickly. The first pair was within a day of purchase and I sent them back as requested by flipflopshop but they then didn't refund me or email me. After chasing for a month (their phone number doesn't take you through to anyone, it just says email them, but they don't respond to their emails), I eventually posted a negative review on their own website (which incidentally they haven't published) and they then refunded me. I have had no apology though for the poor customer service and they haven't replied to my emails for the second pair of sandals. I never leave reviews but felt this is an exception worthy of warning others of flipflopshops poor practice.

Order arrived with NO packing slip or returns information.

Unfortunately the flip-flops were too tight. Decided to return only to discover there's only a 14 day return period and I'd missed it.

I didn't see the returns information when purchasing and crucially definitely NOT included in the parcel.
As most shops offer 28 days I feel this shorter period needs to be highlighted clearly in the parcel.

Emailed customer service but no answer about why there was no packing slip and no refund.

I feel misled and do not recommend this company.

Emailed the company but no return accepted despite pointing out the lack of packing slip.
£40+ wasted at the moment. Beware!

Quick and a great product. Super comfy!

Competitive price and prompt delivery . Regular updates regarding dispatch as well. Very pleased .

Flip flops delivered really quickly. Very happy with purchase.

These sandals fit really well and are so comfortable. They feel as if I have had them for ages, not at all like brand new shoes usually do.