The assistance, manner and knowledge of the staff member. He listened and was able to provide me with exactly what I was looking for.
Company replied
Location
Switch locationShop 3 Richmond Marketplace, 68 March St, 2753 RICHMOND, NSW, AU
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See what reviewers are saying
Cherie from Richmond Flight Centre is amazing!! If I could bottle up her enthusiasm and take it with me everywhere, I would! This is the sixth trip we've booked with Cherie, and as always, everything... See more
Company replied
Our travel agent, Ryan, at the Richmond branch was extremely helpful when we planned our trip to Cairns! He made sure to look over all the small details, and was able to assist us whilst we were away... See more
Company replied
Was easy to book our cruise through Ryan at Flight Centre. He was very knowledgeable.
Company replied
Company details
- #14 of 24 best companies in Travel Agency
About Flight Centre Australia - Flight Centre Richmond
Written by the company
Written by the company
Contact info
Shop 3 Richmond Marketplace, 68 March St, 2753, RICHMOND, NSW, Australia
- (02) 4570 9100
4.3
Excellent
10 reviews
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Excellent!
Excellent knowledge, customer service, feedback and follow up.
Made the booking very easy. Appreciated it all!
27 February 2026
Reply from Flight Centre Australia - Flight Centre Richmond
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Great Barrier Reef Cruise. Was easy to book our cruise through…
Was easy to book our cruise through Ryan at Flight Centre.
He was very knowledgeable.
3 January 2026
Reply from Flight Centre Australia - Flight Centre Richmond
Hi Dianne, thanks for the great review.
Reply from Flight Centre Australia - Flight Centre Richmond
Thanks for the great review 😊
Flight Centre Richmond NSW - Outstanding Customer Service and Care !
There service and customer care of the Richmond Flight Centre store is Brilliant !
I have had the absolute pleasure of being served by Ryan at Flight Centre Richmond NSW over the past 2 -3 years. I have needed to book Travel for Myself and Family for pleasure and some Tragic family situations. Each time Ryan has been incredibly dedicated to ensuring the best possible outcome for myself & my family. Ryan is kind, sincere and genuinely investing in ensuring the journey runs seamlessly and exactly what you had expected. He has provided hits and tips to assist with the booking running to plan and offered the most enormous level of compassion and customer care during 2 instances where care and kindness helped ease some of the overwhelming gravity of what we were facing each time.
I will always place my trust in Ryan for my Travel needs based on the Outstanding Customer service and experiences I've has with him and Flight Centre Richmond NSW.
30 September 2025
Reply from Flight Centre Australia - Flight Centre Richmond
We appreciate you taking the time to leave this fantastic review Renee Hall! We love to see how the team have made your booking experience so seamless and efficient 😍
Nicole at Richmond was instantly…
Nicole at Richmond was instantly available to attend to my request to book a trip to Melbourne. She was efficient and friendly and went above and beyond my needs. I will go back again when I have any travel needs. The car hire was also arranged by her. She listened to my needs and concerns and addressed all of them, then got me a great deal. Thanks Nicole you are amazing 👌🤩🤩🤩🤩
11 July 2025
Reply from Flight Centre Australia - Flight Centre Richmond
We love to see this fantastic review for Nicole, and how her efficient and friendly manner made your booking seamless! Thanks for sharing Heidi 😀
Flight Centre Richmond, AMAZING!
Our travel agent, Ryan, at the Richmond branch was extremely helpful when we planned our trip to Cairns! He made sure to look over all the small details, and was able to assist us whilst we were away as well. I really enjoyed the trip we were able to plan and it was definitely a memorable experience for the both of us!
5 July 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Richmond
Thanks for the glowing review, Ella! We’re delighted to hear how Ryan provided you with an outstanding booking experience and has taken such great care of your trip 😊
Booked and Blissfully Stress Free—Thanks Cherie!
Cherie from Richmond Flight Centre is amazing!! If I could bottle up her enthusiasm and take it with me everywhere, I would! This is the sixth trip we've booked with Cherie, and as always, everything was perfectly planned—flawless from start to finish. She had every detail organised, and there was nothing left for us to do but enjoy ourselves. I tend to ask a lot of questions, and Cherie always answers with patience, kindness, and that signature sparkle of hers. Thank you, Cherie—we can’t wait to come back and book the next adventure with you!
23 June 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Richmond
Hi Shelley, thanks so much for sharing this fantastic review for Cherie! We love to hear how her attention to detail made each booking easy for you 😀
Staff member very helpful.
25 April 2025
Reply from Flight Centre Australia - Flight Centre Richmond
Thanks so much for your awesome review Karen!
The operator that I spoke to was very…
The operator that I spoke to was very supportive of my needs
12 March 2025
Reply from Flight Centre Australia - Flight Centre Richmond
Thanks so much for your great review Giuseppe :)
The assistance
The assistance, manner and knowledge of the staff member.
He listened and was able to provide me with exactly what I was looking for.
30 January 2025
Reply from Flight Centre Australia - Flight Centre Richmond
We love to see this amazing review for the team, and how they were knowledgeable and helpful throughout your booking! Thanks so much for sharing, Coll :)
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