Flight Centre Australia - Flight Centre Malvern Reviews 6

TrustScore 4 out of 5

4.2

131 Glenferrie Road, 3144 MALVERN, VIC, AU


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Rated 5 out of 5 stars

Jacque—- flawless friendly and competent personal service for my complex - 3 connected flights,return home ……but .. ………why is she down there— send her back to Darwin where her great service is most... See more

Company replied

Rated 5 out of 5 stars

Robin was so helpful and patient with our group booking. He was able to recommend so much more than we thought possible as well as follow up with promises I would not hesitate to recommend him as we... See more

Company replied

Rated 5 out of 5 stars

Jamie Plunkett helped me organise my trip to South Africa, and what an amazing job he did!!! He was helpful, knowledgable, professional and nothing was too much trouble. He went above and beyond... See more

Company replied

Rated 5 out of 5 stars

Keep coming back ! Robin is so helpful and understanding He makes any booking with Flight Centre effortless. Thanks again Robin for all your help

Company replied


Company details

  1. #14 of 24 best companies in Travel Agency

About Flight Centre Australia - Flight Centre Malvern

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Jacque—- flawless friendly and competent

Jacque—- flawless friendly and competent personal service for my complex - 3 connected flights,return home ……but ..
………why is she down there— send her back to Darwin where her great service is most appreciated !

23 March 2026
Unprompted review
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Easy Peasy

Easy, knowledgeable, efficient!!

24 November 2025
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Keep coming back

Keep coming back !
Robin is so helpful and understanding
He makes any booking with Flight Centre effortless. Thanks again Robin for all your help

12 November 2025
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Amazing!!!

Jamie Plunkett helped me organise my trip to South Africa, and what an amazing job he did!!!
He was helpful, knowledgable, professional and nothing was too much trouble. He went above and beyond to make sure the trip was all I hoped for and more, which it was and some.
It’s the most amazing trip.
Thank you Jamie. See you soon to organise the next trip.

30 September 2025
Unprompted review
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Robin is amazing

Robin is amazing

2 May 2025
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

Hi Michael, thank you for leaving such an amazing review about Robin! We love to hear it 😊

Rated 5 out of 5 stars

Robin was so helpful and patient with…

Robin was so helpful and patient with our group booking. He was able to recommend so much more than we thought possible as well as follow up with promises
I would not hesitate to recommend him as well as return for my future holiday plans thank you Robin

30 March 2025
Flight Centre Australia - Flight Centre Malvern logo

Reply from Flight Centre Australia - Flight Centre Malvern

Hi Anna, thanks so much for your wonderful review for Robin! We love to see how his helpful and patient manner made everything seamless :)

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