Courtney at Flight Centre Croydon was thorough, clear, friendly and engaging. She listened to our needs and responded with great deals!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Courtney at Flight Centre Croydon was thorough, clear, friendly and engaging. She listened to our needs and responded with great deals!!
Company replied
My daughter had already received so much guidance and help from Jacqui all through planning her big trip to Africa. Twice I have rung Jacqui for assistance, once my daughter missed her connection and... See more
Company replied
I have travelled to many countries regularly. I always go to flight centre Croydon Vic. I've found they are extremely competent, explain all options & take time to listen to my needs & questions. Matt... See more
Company replied
I would like to commend Matthew Crivari at Flight Centre Croydon. Due to unfortunate circumstances we had to cancel an overseas holiday. This became a lengthy and stressful situation for all. Matthe... See more
Company replied
Written by the company

101 Main Street, 3136, CROYDON, VIC, Australia
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courtney at Flight Centre Croydon was thorough, clear, friendly and engaging. She listened to our needs and responded with great deals!!

Reply from Flight Centre Australia - Flight Centre Croydon
Very helpful with processing a gift card we had won to book flights we wanted to take. Hadn't been into this FC before but will return.

Reply from Flight Centre Australia - Flight Centre Croydon
My daughter had already received so much guidance and help from Jacqui all through planning her big trip to Africa. Twice I have rung Jacqui for assistance, once my daughter missed her connection and next assistance using her travel oz card. She never gets impatient and even though having a busy day today she rang back and got us sorted as soon as she could.Jacqui is the manager of the Croydon office in Victoria. All the staff at Croydon are wonderful.Its definitnely worthwhile booking through Flight Centre rather than online for support when things don't go to plan.

Reply from Flight Centre Australia - Flight Centre Croydon
I have travelled to many countries regularly. I always go to flight centre Croydon Vic. I've found they are extremely competent, explain all options & take time to listen to my needs & questions. Matthew is awesome! I highly recommend Flight Centre rather than online bookings, they do all the work & it's not at all stressful.

Reply from Flight Centre Australia - Flight Centre Croydon
I would like to commend Matthew Crivari at Flight Centre Croydon. Due to unfortunate circumstances we had to cancel an overseas holiday. This became a lengthy and stressful situation for all. Matthew was exemplary in his handling of the process, always polite, kind and helpful.
The situation has now been resolved satisfactorily and I express my gratitude to Matthew for his caring assistance.
Jan Mcminn.

Reply from Flight Centre Australia - Flight Centre Croydon
Have just returned from an amazing trip to Japan. The flights for this trip and another trip in 2023 were organised by Matthew Crivari at Flight Centre Croydon. He found, on both occasions, Flights at the times I needed them and at a good price. I cannot thank him enough for his efficient arrangements and I look forward to planning more adventures with his help. Grant

Reply from Flight Centre Australia - Flight Centre Croydon
The service and knowledge of Jacqui in the Croydon office was exceptional.

Reply from Flight Centre Australia - Flight Centre Croydon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.