One star because I can't leave zero. We visited Flight Centre in Caloundra for a quote on a trip to England and return through New York, Niagara Falls, San Francisco and Hawaii. The customer service a... See more
Company replied
Location
Switch locationShop 30 Caloundra Shopping Centre, 47 Bowman Road, 4551 CALOUNDRA, QLD, AU
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See what reviewers are saying
Always welcoming and making sure they meet my needs. Service and advice is excellent.
Company replied
Polite, knowledgeable and took the stress out of organising our trip.
Company replied
Kerry is so very nice to deal with. That’s why I go back to her when I need flights.
Company replied
Company details
- #14 of 24 best companies in Travel Agency
About Flight Centre Australia - Flight Centre Caloundra
Written by the company
Written by the company
Contact info
Shop 30 Caloundra Shopping Centre, 47 Bowman Road, 4551, CALOUNDRA, QLD, Australia
- (07) 5491 8477
3.6
Average
5 reviews
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Top Flight service and advice
Always welcoming and making sure they meet my needs. Service and advice is excellent.
24 February 2026
Reply from Flight Centre Australia - Flight Centre Caloundra
Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing 🙂
One star because I can't leave zero
One star because I can't leave zero. We visited Flight Centre in Caloundra for a quote on a trip to England and return through New York, Niagara Falls, San Francisco and Hawaii. The customer service assistant told us to give her a few days and she would get back to us. We attended on a Tuesday and expected a response by the Friday. After a month, I went back to see and she told me that she had been too busy to do anything about it. She had my phone number and email and didn't even bother to contact us. Not recommended at all.
19 February 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Caloundra
Hi Bruce, we're sorry to hear about your experience, and this is not the experience we want for our customers.
We understand our agents are in high demand, and aren't always about to get back to every customer immediately.
We will be sure to manage your feedback internally as appropriate, thank you for your review.
Polite and knowledgeable
Polite, knowledgeable and took the stress out of organising our trip.
29 August 2025
Reply from Flight Centre Australia - Flight Centre Caloundra
Hi Sharon, thank you for leaving such an amazing review for the team! We really appreciate it 🙂
Angela Thompson is lovely !
8 May 2025
Reply from Flight Centre Australia - Flight Centre Caloundra
Hi Angelina, thank you for leaving such an amazing review about Angela! We love to hear it 😊
Kerry is so very nice to deal with!
Kerry is so very nice to deal with. That’s why I go back to her when I need flights.
1 May 2025
Reply from Flight Centre Australia - Flight Centre Caloundra
Thanks so much Maria, for your amazing review for Kerry! We love to hear this 🙂
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