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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected charges appearing on their credit card statements, often for subscriptions or lifetime guarantee fees they were unaware of or did not expect. Customers frequently reported not receiving the products they ordered, leading to frustration and a sense of disappointment. Reviewers also encountered significant issues with obtaining refunds for these unexpected charges and undelivered items, with many stating their requests were ignored or unfulfilled. The billing practices were widely criticized, with consumers feeling misled about the true cost of their purchases and the existence of recurring payments.

What people talk about most

Payment

Users describe negative interactions with payment, consistently reporting unauthorized charges for... See more

Product

Customers had negative experiences with product. Reviewers consistently report not receiving the products... See more

Price

Clients share negative opinions on price, with many reporting unauthorized charges far exceeding the... See more

Subscription

Reviewers express strong dissatisfaction with the subscription process. Many customers report being charged... See more

Refund

People report negative experiences with refunds, expressing significant dissatisfaction. Many reviewers state... See more

Based on these reviews

Rated 1 out of 5 stars

Buyer Beware! I placed an order and never received the product. I check my credit card statement and noticed I was charged $49 and 149.99. I reached out and a customer service representative responded... See more

Rated 1 out of 5 stars

Complete SCAM!!! never receive product $9.99 and they charged $49.99 for lifetime guarantee fee then they say total $150 will charge without asking. Do not buy any products from this company

Rated 1 out of 5 stars

They sign you up for a $49.99 per month subscription without telling you when you order their $9.99 patellar support knee straps. Then they provide no way to cancel the subscription. Very deceptive bu... See more

Rated 1 out of 5 stars

Would give 0 stars if possible. I pride myself on not getting scammed by always researching before I place orders, but this time I fell for their FB ad as I was desperate for some help with my totall... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

121 reviews

5-star
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1-star

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Rated 1 out of 5 stars

guys be careful!!

guys be careful!!! these guys are ruthless. I just noticed they have made another attempt to withdraw $149.99 after the first time they tried and I had insufficient funds I contacted my Apple pay and figured they wouldn't be able to try but yup they tried again. I am curious if anyone's even received the knee band? I only disputed the amount they tried to steal but not the cost of the band because I did try to order them.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the knee brace to help with…

I ordered the knee brace to help with knee pain. Haven't received them. Plus they took out 49.99 one day and 149.99 the next day. I've asked for a refund not once but 3x's. They keep saying 2-3 days. Now that its the 3rd day. All they do is continue to mock everything I say. Very unhappy!! No phone number to call them. Im going to have to cancel my account so they dont charge me again. I have no idea what to do?

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Danger Will Robinson…

So I got the crappy silicon knee strap no probs charged accordingly. Then a few weeks later they deducted $79 and then 2 days further on another $221. On contacting them they said it was on going membership neither which appeared in any cost or fineprint. Absolute scam and avoid at all costs. What looked like an automated response suggested id be refunded. Not likely and I've lodged a dispute with the bank.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam and should be…

This company is a scam and should be reported to the Attorneys General Office and Better Business Bureau. The charge me $9.99 for a Flex wrap and took out $49.99 additional in money and later $149.99 in additional money. Please do not purchase products from this company.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Definitely a scam!

Definitely a scam!! Do not buy or click link from Facebook!!! They have taken a total of 215.00$ out my account in just a few days!! When you email they send the same automated response!!!! SCAM

7 March 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order for knee support but …

I placed an order for knee support straps for $9.99. Just like others, a few days later my credit card was charged $49.99 and another few days later, another charge of $149.99 was attempted and my credit card company flagged as fraud and contacted me. I now have to deal with a cancelled credit card and all that it entails regarding recurring charges I have for that.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I too was a victim of the fitness club…

I too was a victim of the fitness club scam. So far I’ve been charged $200 for a membership that I never purchased. No word during the checkout process for my $14.99 knee supports was I notified of any kind of membership. They say they’re going to refund my payments and cancel my subscription, but I’m not sure that I trust that.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

As others have stated on here

As others have stated on here, this company is SCAMMING people. You *think* you're ordering a knee support strap, but then they charge you for a monthly membership that they claim you agreed to during purchase. I can assure you, I absolutely NEVER agreed to that, and from what I have been reading online, this is the case for 100s of people.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

A scam

A scam, as others have said. I’ve been billed $50 for a membership 6 days after I purchased a $10 knee wrap, then another $150 charge the next day. I’ve emailed for a refund but I’ll dispute charges if I have to. Disgusting practices, and no notice of a “membership” when purchasing. The only email I ever got was about the $10 knee wrap purchase. They know exactly what they’re doing.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, I just wanted a $10 knee strap to help support my knee and I’ve been charged an extra $200 for warranty and membership fees that were never shown at the time of check out. NEVER BUY FROM THIS COMPANY.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. ALMOST GOT ME FOR $149.99 for a $9.99 purchase.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam! If I could give zero stars!

If I could give zero stars, I would.

Scam scam scam.

They take a $50 sub fee without telling you, and then they keep charging your card over the next several days. I’m now sitting at $150 with no products delivered and zero response from support. I now have to go through my bank to red flag them.

Such a pain.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Company FlexWrap

Ordered 3 pairs of flexwraps....got charged 2xlifetime warranty for $99.98 . Then they attempted to charge $299 twice. Product never shipped. Had to get my banc involved because of the fraud.DONT DO ANY BUSINESS WITH THEM, THEY ARE A SCAM.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

I’m like everyone else here that got

I’m like everyone else here that got suckered into buying this knee brace that I will probably will never see. After paying for $9.99 they tried to charge my account with a bogus membership for 49.99. I contested it with my bank and had them close that card and issue me a new one just to be safe. I advise for everyone here to do the same just so they can’t charge you again.Also alert your bank to block this company from making any charges to your card.
I also reported them to the BBB.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if possible

Would give 0 stars if possible. I pride myself on not getting scammed by always researching before I place orders, but this time I fell for their FB ad as I was desperate for some help with my totally unstable knee. DON'T ORDER from this company!!! They sign you up for a bogus $49.99 monthly subscription without you knowing, then if you reach out to them they start a $149.99 monthly subscription! Now I'm jumping through hoops to file disputes and stopping my card from further charges. I don't expect to receive my original $9.99 order or if I do, im sure it will be cheap crap. BEWARE!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. When you buy a simple £14 knee brace it surreptitiously locks you into a monthly £149 subscription. Stay clear

16 March 2026
Unprompted review

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