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Rated 3 out of 5 stars

Item was delivered freight-damaged. It was accepted in perfect condition by the driver and, when delivered, it had suffered a hit to the top of the soda fountain damaging the entire upper portion of... See more

Company replied

Rated 5 out of 5 stars

Never failed, Hector and Peter have been of great help when traveling with my heavy equipment. Always in communication and the rates are unbeatable. Have been using them for years already and I keep g... See more

Company replied

Rated 5 out of 5 stars

Once again Mike De La Fuente at Fletes got my equipment moved for the best price and least hassle. Communication on this load continued to hit the high bar Mike had previously established on other lo... See more

Company replied

Rated 5 out of 5 stars

Outstanding daily communication. Quick ship, safe, and driver seemed very responsible. I will definitely use again!

Company details

  1. Transportation Service

Written by the company

Logistic company located in the United States of America offering services of transportation in north American and central America, specialize in the transportation for vehicles, general equipment, house hold items, farm and construction equipment. This company offers our customers use the best options to transport and accommodate their belongings in a safe and reliable transportation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing shipper that kept in great…

Amazing shipper that kept in great communication, worked with us and our requirements, and even was able to come two days earlier than expected. GREAT experience!

14 June 2023
Unprompted review
Fletes USA logo

Reply from Fletes USA

Thank you for sharing your experience, for us, it is very important to know how we can improve 😊

Rated 3 out of 5 stars

Item was delivered freight-damaged

Item was delivered freight-damaged. It was accepted in perfect condition by the driver and, when delivered, it had suffered a hit to the top of the soda fountain damaging the entire upper portion of the machine. It appears to have either been dropped or struck by another piece of freight when being moved by a forklift.

The office staff was very efficient in keeping me informed with regular telephone calls and text messages. I finally asked them to speak directly with the receiver and cut me out as a middle man.

24 May 2023
Fletes USA logo

Reply from Fletes USA

Hello, we are sorry for the inconvenience, however, we know that the problem has been solved and a refund for the value was made, we hope to have a new opportunity to work with you.

Rated 5 out of 5 stars

Great experience

Prompt, reliable and communicative.

11 April 2023
Fletes USA logo

Reply from Fletes USA

Thank you! We look forward to continuing to offer you the best service. 😊

Rated 5 out of 5 stars

Luis

Luis, handled everything as expected and was truly very informative. I was amazed as usual in using Uship and Fletes USA and I will use them again whenever necessary. Give my KUDOS to Luis.

11 April 2023
Fletes USA logo

Reply from Fletes USA

Thank you Louis For trusting in Fletes USA, it was a pleasure. Will Do!

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