Item was delivered freight-damaged. It was accepted in perfect condition by the driver and, when delivered, it had suffered a hit to the top of the soda fountain damaging the entire upper portion of... See more
Company replied
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See what reviewers are saying
Never failed, Hector and Peter have been of great help when traveling with my heavy equipment. Always in communication and the rates are unbeatable. Have been using them for years already and I keep g... See more
Company replied
Once again Mike De La Fuente at Fletes got my equipment moved for the best price and least hassle. Communication on this load continued to hit the high bar Mike had previously established on other lo... See more
Company replied
Outstanding daily communication. Quick ship, safe, and driver seemed very responsible. I will definitely use again!
Company details
Written by the company
Logistic company located in the United States of America offering services of transportation in north American and central America, specialize in the transportation for vehicles, general equipment, house hold items, farm and construction equipment. This company offers our customers use the best options to transport and accommodate their belongings in a safe and reliable transportation.
Contact info
125 Prince Albert St, 94954, Petaluma, United States
- (855)-460-8001
- transportation@fletesusa.com
- fletesusa.com
4.7
Excellent
68 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Transportation The items were picked up and delivered…
The items were picked up and delivered no damage, perfectly loaded and on time .sure will use again
Thanks
29 May 2024
Unprompted review
Reply from Fletes USA
Hi Ali, thank you for your review. It's our pleasure to continue serving you. 😊👌
Communication was excellant
Communication was excellant. We only had a small issue with the delivery trailer breaking down and lost 1 day, no biggie!
1 March 2024
Reply from Fletes USA
Hi Jeff, we appreciate your review. Sorry about the 1-day delay, it was unexpected, and thank you for understanding.
Very Good - Fletes Earned Trust
Fletes was very communicative throughout the load - before pickup, after pickup, prior to arrival, and after arrival. Driver was professional and easy to work with.
15 January 2024
very cordial and tentative to my…
very cordial and tentative to my emergency need. Promptly on-time and quick, drivers were patient and helpful.
5 December 2023
Reply from Fletes USA
Thank you for your review! We're delighted to hear that our fast response and load tracking met your expectations. At Fletes USA, we strive to provide efficient and reliable service. We look forward to continuing to serve you in the future!
Reply from Fletes USA
Thank you for your kind words! We're delighted to hear that you found our communication effective and that you're satisfied with the service. If you have any further feedback or if there's anything specific that stood out to you, we'd love to hear more. We appreciate your business and look forward to serving you again in the future! 😉👍
Reply from Fletes USA
We hope you continue to enjoy our services and that they meet your logistical needs in the future. Thank you for sharing your positive feedback 😀👍
Great customer service and best prices
I have used them twice for long distance freight for heavy machinery and my so far I have nothing but good thing. the communication is excellent, they do the most to try to find the lowest price out there and most important my delivery is safe. We did run into delays with the driver but Fletes USA did everything to accommodate things or found me another driver for the same price.
9 October 2023
Reply from Fletes USA
We value your satisfaction and work hard to provide great service. We apologize for the delays but are committed to resolving any issues to ensure safe deliveries and competitive prices. Your trust in Fletes USA means a lot to us.
Great service
18 October 2023
Reply from Fletes USA
"We're very glad to know that you enjoyed our service! We are committed to providing the best possible experience to our customers, and your kind words are a great motivation for our team. If you ever need assistance in the future, don't hesitate to contact us. We look forward to seeing you again soon!"
This is a great company
This is a great company. Hector help me with everything, and he was good at his job. 100% recommended. 5 starts
11 October 2023
Unprompted review
Reply from Fletes USA
We greatly appreciate your kind words and recommendation. We are here to provide the best service at all times. We hope to assist you again in the future!😊
Great customer service and faster than expected delivery
Pablo provided prompt and great customer service. The delivery was much faster than expected. Thanks for your help guys!
14 August 2023
Reply from Fletes USA
Hi, thank you for your review, we are very happy to help you. 😁👌
Fast response and delivery.
4 August 2023
Reply from Fletes USA
Thanks, and we hope to work together again soon. 😉👍
They are extremely responsive and Pablo…
They are extremely responsive and Pablo is the MAN
29 July 2023
Reply from Fletes USA
Hi! Thank you for your review, we will let Pablo know. 😉👍
Reply from Fletes USA
Thanks! It's a pleasure to serve you 😉👍
Reply from Fletes USA
Excellent! It is a pleasure to know that we can help you, we hope to work together again.
Courteous and professional services
21 July 2023
Reply from Fletes USA
We love serving you and offering you great service, thanks to you. 👍
Reply from Fletes USA
Thanks for your review! We look forward to working together again soon.😉
James was excellent
James was excellent. Perfect communication. Will absolutely use again!
3 July 2023
Unprompted review
Reply from Fletes USA
Great! We look forward to continuing to offer you the best service.
Reply from Fletes USA
Thank you! We look forward to continuing to offer you the best service.
We bought a grain truck through an…
We bought a grain truck through an online auction and contracted with Fletes USA to get it home. Their bid was the lowest and the service was great. Very clear communication, fast service, everything was perfect. I would definitely use them again.
22 June 2023
Unprompted review
Reply from Fletes USA
Good! We hope to work together again, we appreciate your review.👍
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