Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Car Rental Agency

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

New Lease Car

Very pleased with the ease of ordering a new lease car via FleetSauce. Pricing was very competitive and Matthew and Luke updated me regularly on progress. Would recommend FleetSauce to anyone looking for their new lease car.

24 December 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your feedback! We're glad to hear the process was smooth and that you appreciated the updates from Matthew and Luke. It's great to know you found our pricing competitive. Enjoy your new car, and we hope to help you again in the future!

Rated 5 out of 5 stars

Good experience

Good experience. There was times that I needed to chase, however overall they found me a great car. Thanks again

13 December 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your feedback! We’re glad to hear you had a good experience overall and that we could help you find a great car. We appreciate your patience and understanding during the process and are always looking for ways to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Flawless Experience

Simple from start to finish. Clear and concise communication from all parties at all times.
Excellent customer service.

12 December 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words and glowing review! We're thrilled to hear that you had a flawless experience with us. Providing clear communication and excellent customer service is our top priority, so it’s wonderful to know we met your expectations. If there’s anything more we can assist you with in the future, don’t hesitate to reach out.

Rated 5 out of 5 stars

Brilliant company to work with

Brilliant company to work with. Great prices and super helpful and efficient.
Thank you to Matt, Luke & Steve for taking care of a glitch quickly and efficiently.

4 December 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We’re glad to hear that you found the whole process with us excellent and efficient. We're also pleased that you received a great price for your vehicle! We always try our best to provide top-notch service. If you need anything else, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great service from Lewis

Great service from Lewis. Everything ran very smoothly both with old car collection and new car delivery.

26 November 2024
Unprompted review
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Reply from Fleetsauce

It is great to hear everything went smoothly with the collection of your old car and the delivery of your new one! We're delighted to provide great service. If you need anything else, please don't hesitate to get in touch.

Rated 5 out of 5 stars

We had an excellent experience securing…

We had an excellent experience securing a vehicle lease agreement through Fleetsauce, and Matthew was instrumental in helping us find the perfect solution for our business needs.
From the very beginning, he took the time to understand our requirements and guided us in selecting the right lease option tailored to our situation.

Once finalised, the process proceeded seamlessly. The only thing left was waiting out the lead time, which went by without any issues.
Overall, we are very happy with the service provided and would highly recommend Matthew and his team to anyone looking for a smooth and efficient vehicle leasing experience.

14 November 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you had such a positive experience securing your vehicle lease with Fleetsauce. It’s fantastic to know that Matthew was able to guide you through the process and find the perfect solution for your business needs.

We always strive to understand the individual needs of each customer to ensure we provide the best possible service and solutions. We’re glad the process was smooth and seamless, and we appreciate your patience during the lead time. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future. Thank you again for choosing Fleetsauce!

Rated 5 out of 5 stars

Overcoming Manufacture Delays

Despite long manufacturer delays with my order, both Rachael and Claire kept me informed of progress. In the end, Claire managed to source another vehicle for me which was delivered far quicker than the original car I had ordered. A big thank you to them both

5 November 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

We're delighted to hear that our team handled the unexpected delays effectively. We understand how frustrating such situations can be for everyone involved and we're thrilled you received your vehicle sooner than expected! We truly appreciate your kind review and hope you’re enjoying your new car. If there’s anything you need, please don’t hesitate to reach out.

Rated 5 out of 5 stars

1st time we've used this company for…

1st time we've used this company for vehicle leasing, very competitive, great communication even when the colours we wanted weren't available at time of order. Worked hard to get a resolution.

27 November 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

We are thrilled to hear that your first experience with us at Fleetsauce was a positive one! We’re delighted we could provide you with the best car and ensure everything was arranged to your satisfaction. At Fleetsauce, we pride ourselves on offering competitive pricing and maintaining excellent communication. Our dedicated team always strives to deliver the best for all our customers and we’re so pleased their hard work met your expectations. Thank you for choosing Fleetsauce – we truly appreciate your business!

Rated 5 out of 5 stars

Friendly professional service.

25 November 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your kind words! We're really glad to hear that you found our service friendly and professional—it means a lot to us.
If there’s anything else we can do to help, just let us know.

Rated 5 out of 5 stars

This is my 3rd car now through…

This is my 3rd car now through Fleetsauce and every time they have been excellent. Right from the beginning with initial enquiries until delivery. Nothing is too much trouble, very responsive and great at finding deals. Special mention to Lewis, who was so patient with me and my many phone calls! Thank you so much!

22 November 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your lovely message! It’s fantastic to hear that this is your third car with us and that you’ve had a great experience each time. We really try to make the process as smooth and straightforward as possible, so it’s wonderful to know we’ve hit the mark.
I’ll be sure to pass your kind words on to Lewis—he’ll be thrilled to hear how much you appreciated his help.
If there’s anything else we can do for you, just let us know. We’re always happy to help.

Rated 5 out of 5 stars

Great service from the Fleetsauce team…

Great service from the Fleetsauce team from start to delivery.

28 October 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

We appreciate your review and are glad to hear the service was great from the start of your process to the delivery of your vehicle. If you need anything else, please don’t hesitate to get in touch!

Rated 5 out of 5 stars

Fantastic service

Claire and Rachel were fantastic in helping me find the right car and providing a smooth service right up to delivery.
Would definitely recommend this company.

28 October 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We’re glad that we could help you find the right car and that our service was delivered smoothly throughout your process with us. If you need anything else, we’re here to help—and thanks for the recommendation!

Rated 5 out of 5 stars

Fleetsauce have been very easy to deal…

Fleetsauce have been very easy to deal with, excellent communication and matched us with the correct deal very quickly. Listened to what we wanted and delivered on it. Claire was very helpful throughout the process and we will be returning for our next vehicle.

23 October 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for the review! It is very much appreciated. We're glad we could be helpful throughout the process and that everything went smoothly. We're happy you'll be working with us in the future. Thank you again!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, from the team - Clare, Luke & Rachel. From ordering 5x great spec vans and arranging the collection of 4x vans.

11 October 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

We truly appreciate your feedback and are thrilled to hear that your experience with us, from start to finish, was a great one. We're glad everything went smoothly with your order of the Vans collection. If you ever need anything, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very Helpful…and a great deal!

Both Claire and Rachael Very Helpful all the way through the process keeping me informed of delivery date and making the experience very simple and straightforward.

27 September 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We're glad to hear that Claire and Rachael were helpful and kept you informed throughout the process. It’s great to know everything went smoothly, and that you’re happy with the deal. If you need anything else, feel free to get in touch!

Rated 5 out of 5 stars

A Very Efficient and Straightforward Service

My contacts were Artur and Rachael. They responded to my request promptly, found the cars I was looking for at the best price, paperwork was very straightforward and cars were delivered within two weeks. I would definitely approach them again when we next need to lease some cars.

25 September 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for taking the time to write a review; we truly appreciate it. We're glad to hear that the cars were delivered promptly, the pricing met your expectations, and the overall process was straightforward. If there's anything else you need, please don't hesitate to reach out.

Rated 5 out of 5 stars

New Lease Car

Great organisation and communication!

2 September 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your review! We're glad the communication was smooth and truly appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to let us know!

Rated 5 out of 5 stars

Great communication all way through the…

Great communication all way through the process. Will definitely use Fleetsauce again in the future.
Thank you so much.

18 September 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with our team and found our communication clear and helpful. It’s important to us that we keep you informed throughout the process. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to assisting you with your next lease car!

Rated 5 out of 5 stars

Great!

Hi, I was recommended to Fleetsauce by a friend and I can wholeheartedly say I've had fantastic service and a great experience in obtaining the vehicle I was looking for. Claire and Racheal were great from start to finish and I would highly recommend.

6 September 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you so much for your review! We're thrilled to hear that you had such a great experience. We truly strive to provide the best service to all our customers, and we greatly appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again!

Rated 5 out of 5 stars

Excellent customer service throughout…

Excellent customer service throughout the process of changing my lease vehicle.

9 August 2024
Unprompted review
Fleetsauce logo

Reply from Fleetsauce

Thank you for the review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service. We always take pride in providing excellent service, and we're glad the process went smoothly for you. If you need anything else or have further questions, please don't hesitate to reach out.

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