If I could give zero stars, I would. Do not, I repeat, do not use this company—whether you are English or even Italian, they simply don’t care. Despite cancelling my subscription, I have continued to... See more
Company replied
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See what reviewers are saying
I have been a customer of Flazio for a few years now, and in their early days, their support was good, but very slow. Now, sorting out a big request, the support has been second to none. Absolutely... See more
I made 2 pro websites-ecommerce with flazio and the team was always available when I had questions or problems. I find the platform very easy and nice to use with lots of possibilities. I'll see on... See more
Company replied
I am fully satisfied of my website. It was easy to make it and I received support to solve any problem. I would recommend Flazio especially to those who have no knowledge of creating a website.
Company details
- Business to Business Service
- e-Commerce Solution Provider
- Software Company
- Web Hosting Company
- Website Designer
About Flazio.com
Written by the company
Create your website with Flazio is easy and fast. No coding needed
Sign up for Free today and start create your awesome website!
Enjoy the creation of your website with Flazio.
Discover more
Sign up for Free today and start create your awesome website!
Enjoy the creation of your website with Flazio.
Contact info
3.8
Great
1K reviews
Replied to 37% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
ASSISTENZA IMPECCABILE
6 April 2021
Unprompted review
Reply from Flazio.com
Ciao Giuseppe, grazie per aver recensito! 😊
Flazio just blows my mind !!!
Flazio just blows my mind, easy to use, comes fully loaded and for that price!, AMAZING !!! Keep going FLAZIO!!!
3 April 2021
Unprompted review
Reply from Flazio.com
Hi Eric, thank you for your feedback!
We are happy to know that our platform meets your expectations. Thanks for choosing us. 😊
I don't recommend this builder
I don't recommend this builder, they steal your money, the builder is full of bugs and their support is the worst!! they don't understand English and all their messages in Italiano, I will reach to customer support in their country to stop them.
27 March 2021
Unprompted review
Reply from Flazio.com
Hi, we are truly sorry to learn that we missed the opportunity to offer you a great experience with us. However, we would like to point out that our support is available through many channels (Mail, Phone, Chat and others) and all requests for assistance are always resolved within a few hours. And you can find our contractual terms and conditions on our site. Anyway, we would like to try to understand what you found unsatisfactory in our platform and we will therefore be grateful if you could share your thoughts with us at support@flazio.com
Where’s the zero star
Where’s the zero star? DAYS to get help via email where they give generic answers from their already available generic answers are and a ‘I remain at your disposal’ response. 60 days notice to ‘quit’ that requires you to translate the cancellation pdf from Italian to English line by line via google translate. You have to email for days and push before anyone gives you a straight how to cancel. You download their form in hiding (sent link to you after several complaints) then fill out, with your id, then send to docs@(their site.com). Maybe they’ll send my domain transfer info? Its not readily available- they hold your domain hostage. The chats won’t be able to help-don’t bother.
25 March 2021
Unprompted review
Reply from Flazio.com
Hi, we are truly sorry to learn that we missed the opportunity to offer you a great experience with us. However, we would like to point out that our support is available through many channels (Mail, Phone, Chat and others) and all requests for assistance are always resolved within a few hours. Anyway, we would like to try to understand what you found unsatisfactory in our platform and we will therefore be grateful if you could share your thoughts with us at support@flazio.com
Reply from Flazio.com
Hi Luka, we're happy to hear that you are happy with us. Thank you for your feedback!😊
l'assistenza è molto immediata e…
l'assistenza è molto immediata e professionale
12 February 2021
Unprompted review
Reply from Flazio.com
Gentile cliente, ti ringraziamo per aver deciso di condividere qui la sua esperienza positiva con il nostro team di supporto! 😀
Great Customer Support
Customer Service speed and professional.
Especially Fabrizio who solved my problems very quickly.
Thanks you again.
23 September 2020
Unprompted review
Reply from Flazio.com
Hi Simone, thank you very much for the review! We are happy to see that you enjoyed our platform and our assistance. For any information, do not hesitate to contact us! 😊
🥚🥚🥚👎👎👎👎👎👎…😭😭😡😡😡😡😡😡😡😡😡
If I could give this company 0 stars it would be very befitting. I've been emailing endlessly to get my money back, to get support with various issues for our websites and no one has answered any of my most important and urgent communications!!
This company is really, really bad at everything. CHEAP hosting, but very expensive to loss of potential business you could be getting for your customers. They are not professional as they do not respond to tickets in a timely manner like most companies do 30 mins. It takes 5 days!!!! Really appalling customer service and a real lack of support from support.😔 I have lost so much potential custom because of this company. Everyday costs me money!!! I am considering moving both my sites to another host as it's a very very bad company & you'll have difficulties!! ...Stay well clear, if you don't want the headache or the stress!!!
6 August 2020
Unprompted review
Reply from Flazio.com
Hi Samara, thank you for the review! We are sorry you were not happy with our service. However, we would like to point out that our assistance is still available through many channels (Mail, Switchboard, Chat and others) and all requests for assistance are generally resolved either immediately or within a few hours of receipt. Should you wish to reconsider our platform we would be more than happy to follow you and help you, we remain at your disposal!
Really Bad HTML5 Engine
Really Bad HTML5 Engine. Poor Customer Service.
We pay the PRO service. and the HTML5 engine are acting weird the last week.
Editing thinks by the own, changing randomly stuff. totally unreliable page.
to make any page. Is cheap but you pay what you get.
We regret the pro that we pay. Even if was cheap.
Customer service are really poor as well.
7 May 2020
Unprompted review
Reply from Flazio.com
Hi Maximilian, first of all thanks for your review.
We are sorry that our service has not satisfied you but we would like to point out that our assistance is still available through many channels (Mail, Switchboard, Chat and others) and all requests for assistance are generally resolved either immediately or within a few hours of receipt.
As for the problem of components that "move by themselves", it can probably be due to components that may have been copied to various pages or to the browser cache.
Should you wish to reconsider our platform we would be more than happy to follow you and help you, we remain at your disposal!
Mixed feelings
They want 45 EURO for the domain you register with Flazio if you cancel. Most .com domains are in the 10 to 14 EURO range so I consider this to be very high, especially given their 'value for money' position in the market. You will also get a surprise requirement that you must give 30 days notice.
While Flazio does have interesting features like the survey tool, it has other issues - such as you cannot download the site. I'm also not sure if you can clone a template that you make onto new sites.
Support is unusually slow (about 24 hours) in an era where hosting companies tend to reply within 30 minutes or so to any tickets.
3 December 2019
Unprompted review
Reply from Flazio.com
Hi, thank you for your review. We are sorry that we were unable to convince you 100%.
We thank you for appreciating our editor, we would like to point out that our assistance is still available through many channels (Mail, Switchboard, Chat and others) and all requests for assistance are generally resolved either immediately or within a few hours of receipt.
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