Moddelo Limited (FLAMME / FlameKo) Reviews 

We’d been looking for an electric fire for quite some time and had had some eye watering costs. Luckily a friend of our had recently bought a fire from Flamme and recommended them. We were visiting our daughter in Stafford and found their showroom/premises were near by so we paid them a visit. Although a small showroom we saw everything we needed to see and were given helpful advice. We paid them a second visit to confirm which fire would be best for us and again the advice was first class without pushy sales techniques we had found at other places. The fire was ordered costing less than half other quotes and was delivered without further charge. Fitting was simple within the media wall. After sales service has been first class. If your after an electric fire, go on their website or pay them a visit it’s well worth it.

I am unbelievably impressed with our recent purchase with Modello. We brought the Castello platinum 40” version after building our media wall to this specific insert and my god am I glad that we went through with purchasing through this company. I spoke with Will, who was incredibly knowledgable and provided enough information for us to choose between two models. The electric fireplace looks incredible, finally making our house feel like a home. We love the modern aesthetic, and this completes our living space - even the cats approve. My partner had ease installing the model, it came with clear instructions which were easy to follow. It also throws out a decent amount of heat, providing a bit of warmth for the upcoming colder months, we are so pleased we were able to order before Christmas!
Delivery was unbelievably quick, we purchased on Tuesday and it was delivered on Thursday morning with no additional costs!
Honestly couldn’t recommend this company enough ⭐️⭐️⭐️⭐️⭐️ thank you thank you THANK YOU 🏠♥️

Flamme provided excellent customer service followed by a high end product. After shopping around with other companies, I personally found the standard and quality that they work too exceptional.

Fantastic item and excellent customer service, instant response and useful information provided!

Top Tier. We had another fire prior to this one from another company and the material used in this one compared to the others in second to none. Really great quality and it heats the room really well with a very quiet heater!

Can't fault the customer care either who we nagged multiple times for questions but they were very responsive and super informative!

Absolutely love my Flamme wall-mounted electric fireplace! It’s sleek, modern, and adds the perfect touch of warmth and style to my living room. The flames look so realistic, and installation was a breeze. Highly recommend!

We absolutely love our wall hanging fire from Flamme. We had newly decorated our living room and the grey surround fitted in with our colour scheme. The many variations of strength and colour of back lighting along with choice for laying out the log effects gives you the opportunity to have a change around. Yes there is a bit of noise if you use the heating but to be expected. We primarily only use the fire for the glow and it creates such a warm effect especially in the dark winter nights. We did have one or two questions when we made the purchase but they were quick to respond and also we should say that both the fire and surround were so well packed when received. There was no problem fitting it to plasterboard. We would highly recommend this company not only for the quality of the fire but also their after sales service.

Delivery drivers where amazing and made sure they carried it into our property and the fire its slef is well worth the money

Beautiful fire. Got it installed yesterday. I’ve made mine look simple with a few of the coal and bit of glass I purchased. Amazing quality and the price was amazing. Delivery drivers were great also
Can’t a picture but if you look on Amazon there’s one

Just installed my fire looks amazing
So pleased with the result
Great price
And the company where very helpful when I needed some advice

Purchased a freestanding electric fire and although lovely was too small, i arranged to swap for a larger fire and i have to say the customer service was excellent , communication was great with timely exchange with no issues in fact the best customer service i have experienced in a long time , well done Flamme team !

Done what was suggested seems lot better now so loving my fire

The best company I have ever dealt with, reported a small defect and was sent a brand new fire the very next day, not only that they are picking the other fire up free of charge, now that’s what’s called first class service.

Very pleased with our flamme knighton 59". Well packaged with very good delivery. Now up and running it's very easy on the eye!
Great product.

Absolutely stunning fire! Very well packed, easy to install, precision engineered and looks amazing! Different heights of flames, great heat, beautiful mood lighting, and one of the most realistic flame effects we've seen! Fabulous!

Superb service, delivered within 24 hours as I purchased as a gift. A beautiful fireplace. Works so well and the “glowing ambers” give lounge a very warm and cosy feeling.

We love our Flamme Kingston fire. It’s a very modern and great looking quality electric fire and surround. It has many options for different colours to suit your mood. It was delivered on time as promised and was fairly easy to install.

Excellent stylish looking fire.the different colour functions make it stand out.
Great customer support, queries dealt with promptly.

when I ordered the fireplace, I was surprised that it arrived a day before it was due. when assembling the fireplace, I was impressed by the quality of manufacture, the instructions were very clear also the instructions included a contact no. if any help was required. in conclusion I would definitely recommend Flamme to anyone requiring a very good fireplace.

Speed in delivery and great customer service. The fire and surround are excellent value for money, great design as well as easy to assemble.
I would recommend this company to anyone aiming to replace his own old fireplace.