Flairtraining Reviews 

498
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, professional, and full of encouragement, making the learning process enjoyable and stress-free. The service provided is frequently described as seamless and well-organized, with many appreciating the clear communication and helpfulness from the office team. People highlight the exceptional training, noting that instructors are knowledgeable, patient, and dedicated to helping them pass their tests, often on the first attempt. However, some customers also noted that while the overall course organization was excellent, there could be improvements in instructor consistency, as one reviewer encountered an instructor whose demeanor was not ideal.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the training team as amazing, professional,... See more

Service

Customers had positive experiences with service, with many highly recommending the training for Class 1 and... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as excellent,... See more

Customer service

Reviewers consistently express appreciation for the customer service, highlighting excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more

Rated 5 out of 5 stars

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors! Jacki and John handle everything from arranging your m... See more

Rated 5 out of 5 stars

What an amazing training school I did my HGV c+e and passed first time I had preme and Andy they were both amazing instructors packed with loads of knowledge. Don’t look no further this is the school... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

498 reviews

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4.9

All reviews

(498)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pass

Great service from start to finish, passed class 2 first time thanks to Andy and Preme. Would highly recommend.

4 September 2025
Rated 5 out of 5 stars

Fantastic company. Excellent trainers.

I had a fantastic experience earning my class 2 licence with Flair. From the moment I stumbled upon their site I knew they were right for me. I like how their prices are set out on the website rather than some companies who don't divulge their prices unless you fill in a contact form. There's no pushy sales technique, just down to earth people who enjoy their work. I also loved the free trial drive option, which really sealed the deal for me. I felt confident that these were the right guys to get me through. I had John for my reversing test and first part of my training, and Preme for the 2nd day of training and test.

I never have enough confidence in myself and before I found Flair I kept thinking there was no way I would ever be able to do it. But everyone was encouraging and patient with me and I ended up passing on my first attempt. My husband is now looking to book up to do his class 2 as well.

I would honestly give Flair 10 stars if I could. If you're on the fence over booking with them I would recommend you go for it. I'm so glad I did.

2 September 2025
Rated 5 out of 5 stars

Andy is very professional.he was polite…

Andy is very professional.he was polite and friendly very helpful he asked me questions about my previous fails located my mistakes and started to add knowledge and skills on one day.when the exam arrived I delivered,got my C+E licence without a Hustle.

21 August 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I can’t thank this company enough for helping me achieve my dream of becoming a C+E truck driver! From the very first day, Mr. John (the owner) and Mr. Prem (my amazing trainer) made me feel supported and confident. Every single trainer here is incredibly polite, patient, and genuinely kind-hearted — they treat you like family, not just a customer.

Their training is professional, clear, and filled with encouragement, which made passing my C+E exam not only possible but enjoyable. They go above and beyond to help people like me and so many others who are determined to build a career in trucking.

May God bless this team for their hard work and dedication. I truly appreciate everything they have done for me, and I wish them nothing but continued success. If you want the BEST training and real support, look no further — this is the place to be!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Masters of their craft.

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with flair and as of today (7th of August) I’m now a qualified class 1 driver. In the matter of a 3 day course I had gone from no lorry driving experience to passing my reversing and main driving test. A big shoutout to both Andy’s, Preme and the lovely people in the office. True masters of your craft, can’t thank you enough.

7 August 2025
Rated 5 out of 5 stars

I had a fantastic experience with Flair…

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team.
John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of encouragement.
A huge shoutout to both driving instructors — Andy and Andy — who were incredibly patient and gave clear, practical advice that really boosted my confidence on the road.
Also, the reversing instructor (sorry I forgot his name!) was amazing — calm, friendly, and made the whole manoeuvre feel a lot less stressful.
Thanks to the whole team,
I’m truly grateful and would highly recommend Flair to anyone looking to start their driving career!

28 July 2025
Rated 5 out of 5 stars

Absolutely brilliant!

From start to finish both John and Jaki were amazing!
Really informative, really supportive, absolutely full of encouragement.
Both instructors were just as amazing, both again, really supportive, knowledgeable.
Would absolutely recommend Flair without a doubt...I passed my test on the Thursday and starting work the following Monday, couldn't have done without the Flair!

10 July 2025
Rated 5 out of 5 stars

Excellent customer service expert…

Excellent customer service expert trainers you get more than what you promised I was traveling from 150 miles away because I have been recommended to flair training I pass first time whith no fault whithout flair helps impossible I highly recommend to anyone fancy do hgv training flair is the place once again I want to thank flair Mr John, Jacki ,and Mr Prem ,for there quality service.

2 July 2025
Rated 5 out of 5 stars

Spot on service.

Extremely helpful, polite and informative!
I just literally turned up at the office out of the blue and sed I wanted to get my HGV please and they explained everything involved, cost and they sorted it all out! Other companies could learn from their service!👍

19 June 2025
Rated 5 out of 5 stars

✨✨✨✨

I’m really pleased with this training from start to finish. The trainers are very good at what they do and very professional.Highly recommend ✨

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I’m really pleased with this training…

I’m really pleased with this training from start to finish. I was kept upto date with emails and reminders. The trainers are very good at what they do and very professional. I have learned a lot from driving being with the trainers. Very highly recommended thank you

12 May 2025

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