Flairtraining Reviews 

498
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, professional, and full of encouragement, making the learning process enjoyable and stress-free. The service provided is frequently described as seamless and well-organized, with many appreciating the clear communication and helpfulness from the office team. People highlight the exceptional training, noting that instructors are knowledgeable, patient, and dedicated to helping them pass their tests, often on the first attempt. However, some customers also noted that while the overall course organization was excellent, there could be improvements in instructor consistency, as one reviewer encountered an instructor whose demeanor was not ideal.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the training team as amazing, professional,... See more

Service

Customers had positive experiences with service, with many highly recommending the training for Class 1 and... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as excellent,... See more

Customer service

Reviewers consistently express appreciation for the customer service, highlighting excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more

Rated 5 out of 5 stars

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors! Jacki and John handle everything from arranging your m... See more

Rated 5 out of 5 stars

What an amazing training school I did my HGV c+e and passed first time I had preme and Andy they were both amazing instructors packed with loads of knowledge. Don’t look no further this is the school... See more


Company details

  1. Drivers License Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(498)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. I’ve just recently passed my class 2 HGV . The trainers were very professional and kept me at ease when I was incredibly nervous. Special thanks to John and Andy for all their support who got me through my reversing test and driving test .
Choosing Flair Lgv Training was the best decision I could’ve made .

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Everyone that I dealt with was superb and went way beyond my expectations to help me gain my HGV license. John and Jaki were fantastic from the get go and my instructor Andy was superb!
DONT GO TO BROKERS!!! Go direct to Flair!!!
Thank you John, Jaki and Andy

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with Flair LGV training and have passed 1st time on all tests required as part of my lgv c+e license. Flair helped me with all of this getting all my results was part of their hard work to help me pass. The instructors were fantastic and helped me to establish a skill I never thought I would get.

100% recommend using flair to get your results for getting into becoming a lgv driver.

2 December 2025
Rated 5 out of 5 stars

First time C+E pass

Passed C+E licence first time with Flair last week. Great training, really helpful office and a really positive all round experience. They make sure to teach you all the skills you need and build your confidence to pass your tests. Would highly recommend.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing training school I did…

What an amazing training school I did my HGV c+e and passed first time I had preme and Andy they were both amazing instructors packed with loads of knowledge. Don’t look no further this is the school to go with after being with another school before. The difference is Flair want you to pass ⭐️⭐️⭐️⭐️⭐️

27 November 2025
Rated 5 out of 5 stars

Outstanding experience….

I had an outstanding experience with Flair training. I passed my class 1 on the first attempt with 0 minors, and it’s all thanks to the exceptional training I received. The instructors were patient, specially Andy who I had on my test day and Prem who came out on a Sunday morning for me, knowledgeable, and highly professional, making every lesson clear and confidence-building. The communication was excellent, and the entire process felt smooth and supportive from start to finish. I couldn’t recommend this school enough, if you want top quality training and real results, this is the place to go!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Trained by the best.

I passed my HGV class 2 license today with Flair training. My instructor Andy was first class and really made a huge difference to the whole experience and helped me massively.
I would highly recommend anyone looking to gain their license to go through Flair training, you won’t be disappointed.

30 October 2025
Rated 5 out of 5 stars

HIGHLY RECOMMEND FLAIR TRAINING

From the very first day I applied online and spoke with John, I knew I had found the right place to get my LGV driving licence. I’m extremely satisfied with the training and overall experience! The entire team is hardworking, professional, and incredibly helpful and friendly.

A big thank you to John, Jaki, and my instructors Preme and John — I truly appreciate your patience, guidance, and effort throughout my learning journey!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience with Flair Training

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors!
Jacki and John handle everything from arranging your medical and theory tests to the driver training and tests themselves. It was seamless and they explain and support you every step of the way. The online learning materials for the theory test are great.

My instructors, John for the reversing element and Preme for the driver training were kind and superb instructors who really made you feel like you could achieve a pass and helped to put you at ease.
Thanks Flair for a superb experience.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing LGV C+E Trainer

I passed my LGV C+E test on my first attempt, and it’s all thanks to my exceptional trainer. Their guidance, expertise, and support were outstanding, making the process smooth and confidence-boosting. Highly recommend this company for anyone looking to succeed in their training!

6 October 2025
Rated 5 out of 5 stars

First time pass with no faults LGV car to C+E pass

Brilliant company guided me from car to C+E licence and I somehow got a no faults drive thanks to LGV driving instructor Preem. I highly recommend this company who arrange everything from the medical to the test day making sure you are as prepared as you can be and the app they use for the Theory information is also amazing and easy to test yourself and progress quickly to test standard thankyou so much

24 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

From start to finish everything was made clear and taken care of. From the bookings to payments and the training. The training team were supportive and encouraging. Would highly recommend.

15 September 2025
Rated 5 out of 5 stars

I can't thank you enough to the entire…

I can't thank you enough to the entire flair team. I have recently passed my class 1 test. The entire journey to get the licence from the very beginning was very smooth. All things were coordinated by Jackie and John and my special thanks to my trainers, Preme and Andy. They are really professionals.

10 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look