fixpart.co.uk Reviews 1,435

Great delivery parts fitted and working well

The lead time for the product was terrible but I figure we can manage 2 weeks without a washing machine door.. then came the email to say it was delayed for another week. I went online and ordered the part for the same price with next day delivery and cancelled my order. Needless to say they ignored this email and sent to item anyway.. any need a door? They are NOT a UK business despite their co.uk domain name.

Easy identification of part for 20 year old appliance. Quick delivery and sensible price compared with original part replacement. Accurately manufactured generic part [hinges] making fitting a simple process as a DIY task. Need to wait to see how long they last before the dampers fail [as occurred in the original parts after 20 years].

Arrived quickly and part fits perfectly and has cured the problem

When my new Dishwasher basket arrived, it was exactly what I wanted, and a genuine indesit/ Whirpool part!!

I’m still waiting for my money to be paid into my bank account from this shocking. Bank robbing firm I’m sure the managing director wears a mask . Absolutely disgusting firm.

Fast delivery and easy to use web page

I paid extra to have the part delivered in 1 to 2 days but it ended up coming after that leading to a lot food wastage. Another company was sleeping the same part for cheaper with guaranteed next day delivery but I foolishly trusted this company. Never again. This company has been blacklisted by my community.

Took a long time to come but perfect when it arrived

When the coffee machine broke just before Xmas, I didn’t expect to get a replacement part in time. You got it to me in time - thank you! You saved me from a Christmas without coffee!!

FixPart provided me with the ideal photos of the part I required. My Maytag tumble dryer tripped the house breaker and there was limited access via the removable back panel to get to the faulty motor and get a photo of the part number. When putting this part number into a search FixPart came up with all the information needed to buy the correct part.

OEM parts and rapid DPD delivery. I wouldn't hesitate to buy from fixpart again.

Endless list of Componants super quick dispatch and delivery. Highly recommended. Thank you will use again hopefully not too soon though !

Easy to order , superb fast delivery , would definitely do business again, if a part on my machine breaks .

Still waiting for my part. Royal mail keep on cancelling.

Arrived today with no notice. Company was spot on courier was not. Would still deal with the company but suggest more reliable delivery service.

Absolutely terrible company. Order a part we were desperate for and paid next day delivery. It didn't arrive. After a week of messages back and forth they told us our address is in correct. We have lived here for 8 years and never had a problem. I checked the order and the address is correct. Then they wanted money money to send to a different address.
A part we were desperate for a week ago. Had 3 parcels this week and lots of cards to our address. Incompetent waste of time and money

Cowboys who ignore customers. They still owe me £200. They can't be trusted.
Item I ordered was supposedly in stock and to be delivered in 3 days took 6 weeks to arrive. 2 email enquiries to customer services were ignored. 3rd one (titled"do not ignore") got a meaningless response froma guy called Hend.
The item was too late and returned by me in its unopened packaging. That was 3 weeks ago. Still no refund. Same email pantomime. First two emails ignored. Third one got a meaningless response from the same "Hend". He clearly doesn't give two hoots.
I've no idea whether or when they intend to issue a refund but I will pursue them until I get it.
Dreadful experience.

ordered a part for my freezer which was stated as in stock and would be delivered within 2-4 working days. First excuse was that the item was not in stock and they had to order from supplier? Now 9 working days later and 3 emails to them asking for an update and they are not responding at all. Totally unacceptable customer service , I have asked for my money back but again no response. Use at your peril

Fast 1-2 day delivery, well wrapped and protected good quality product, no damage and also very clean and new. Would recommend.

Absolutely brilliant service.
Easily found the part I needs for my Bosch hoover on their website. Ordered just a few days before Xmas and the part arrived within three working days via DPD. Highly recommend, and I’m glad I didn’t read the negative reviews before I ordered as it might have put me off!