Fixheadphones Reviews 

614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that their headphones were repaired to a high standard and often returned looking and working like new. Many people highlighted the remarkable speed of service, with repairs often completed and returned within a week, exceeding expectations. Reviewers also appreciated the clear communication throughout the process and the excellent value, often saving them from buying new headphones. Overall, consumers highly recommend this service for its reliability and the superior quality of replacement parts, ensuring their headphones have an extended lifespan.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction that their... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that their headphones were returned in... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, often describing it as inexpensive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside the cushion. They’re back in perfect condition within a 3-4 day... See more

Rated 5 out of 5 stars

Headphone ear cushion replacement. Really easy/straightforward from start to finish. I was sent postage labels so just had to take to post office. Great communication at every stage. Turnaround... See more

Rated 5 out of 5 stars

Highly Recommend - headphones sent away for headband and hinge replacement after breaking. Repaired and sent back within one day. Headphones returned looking as good as new. Kept updated when headphon... See more

Rated 5 out of 5 stars

Absolutely fantastic service, thank you. Headphones fixed and returned in less than a week and they look as good as when they were new. Plenty of communication on the progress, really high qualit... See more


Company details

  1. Audio Visual Equipment Repair Service
  2. Electrical Repair Shop
  3. Electronics Repair Shop

Written by the company

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(614)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I decided to go with Fixheadphones to repair my Beats Studio 3, rather than spend a fortune on a new pair.
Clear instructions provided by Louis and swift turnaround - within a week i had them back as good as new.
Excellent job, i highly recommend 😊

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Wire replacement for Beats headphones

The wire for my Beats headphones needed replacing due to wear and tear. Louis responded quickly with his advice, a quote and instructions on sending the headphones to him. The wire was replaced quickly; the work was done to a professional standard and the headphones were returned promptly. I have saved a lot of money with Louis' help. Ask him first before replacing your headphones.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent first Class company!

Excellent first Class company!
My daughters beats solo 3 headphones developed a fault and she was going to just buy a new pair for £179 😬 but I noticed Fixheadphones read all the reviews and was impressed enough to get in touch. I gave them the make and problem and they got back to me very quickly with an estimate, which was much less than half the price of new ones. This was a "No Brainer" moment, they were sent off and returned within a few days fully working
Thanks Guys first class service. Keep up the good work. 👍

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Bought a new pair Beats Studio 3…

Bought a new pair Beats Studio 3 wireless headphones. They were a great price, arrived quickly and well packed.
They were fully charged and so easy to set up on the iPhone. My wife is delighted
Would definitely recommend this firm to anyone. It seems rare to have such a hassle free transaction, thank you

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, My headphones are back and fixed perfectly and I can finally use them again, the turn around is impeccable, I sent them Monday and had them back Thursday, Would highly recommend and I would 100% use this company again.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Beats Studio 3 repair

Sent my Beats Studio 3 away for the ear pieces to be replaced. The whole process was easy and the communication with the vender is clear, concise and most importantly, fast.

Extremely happy with the service and will use again/recommend to friends.

Well done.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

I always use these guys to fix my…

I always use these guys to fix my headphones and have used them maybe three times now. Initially to fix my old Bose headphones that had been sat defunct for a long time, and then to fix the handband hinges and ear pads. Simply, quick and efficient.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company!!

Sent my dre beats off and within 3 days they was fixed like new. I will be recommending this company to anybody who's headphones are broke. Amazing experience thanks

16 May 2024
Unprompted review

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