Fixheadphones Reviews 

614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that their headphones were repaired to a high standard and often returned looking and working like new. Many people highlighted the remarkable speed of service, with repairs often completed and returned within a week, exceeding expectations. Reviewers also appreciated the clear communication throughout the process and the excellent value, often saving them from buying new headphones. Overall, consumers highly recommend this service for its reliability and the superior quality of replacement parts, ensuring their headphones have an extended lifespan.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction that their... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that their headphones were returned in... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, often describing it as inexpensive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside the cushion. They’re back in perfect condition within a 3-4 day... See more

Rated 5 out of 5 stars

Headphone ear cushion replacement. Really easy/straightforward from start to finish. I was sent postage labels so just had to take to post office. Great communication at every stage. Turnaround... See more

Rated 5 out of 5 stars

Highly Recommend - headphones sent away for headband and hinge replacement after breaking. Repaired and sent back within one day. Headphones returned looking as good as new. Kept updated when headphon... See more

Rated 5 out of 5 stars

Absolutely fantastic service, thank you. Headphones fixed and returned in less than a week and they look as good as when they were new. Plenty of communication on the progress, really high qualit... See more


Company details

  1. Audio Visual Equipment Repair Service
  2. Electrical Repair Shop
  3. Electronics Repair Shop

Written by the company

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(614)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb!

I am really impressed and very happy with how quickly my Beats headphones have been repaired. The communication from Louis was excellent throughout the process and no hidden costs- everything was very clear. My headphones look like new now and I would definitely recommend Louis and his business! Thank you!!

24 January 2024
Unprompted review
Rated 5 out of 5 stars

My daughter's Beats Solo 3 Headphones…

My daughter's Beats Solo 3 Headphones had a broken hinge and failed right channel, all nicely out of guarantee. Contacted Fixheadphones via the web, who responded very quickly with a repair quotation and lead-time. Very easy process to send headphones, and all was repaired (within quoted cost) very quickly. Great service and communication by Louis and the team, and would recommend/use again in the future (this time probably for the left channel). Result = happy tennage daughter, and therefore parents!

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - quick easy and efficient! First time sending my Beats off and would 100% use again and highly recommend!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Super quick service for beats repair

Second time I've used this company. First time I ordered some replacement ear pads for my beats and they were super easy to apply. This time around I sent my beats to them for a replacement headband. Inspected the same day they arrived, super quick service and posted back to me the next day, I appreciate sometimes it takes longer but this was generally a surprise! Thank you so much!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, bought two pairs of ear pads for beats, they fit to perfect and great quality. Great to deal with and speedy delivery too.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Beats Studio 3

Beats Studio 3
sent on a Thursday and returned to me fixed on the Tuesday!
Great communication and quick turn around, I struggled to find someone to repair these head phones having sent them to another company who said they could not be fixed.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had 2 separate repairs done back to back and I can’t fault this service. Excellent communication and reasonable prices. I will definitely use again if required and highly recommend.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Fix on Beats 3 studio headphones

I’ve used fix my headphones twice now for cracks and war and tear of my beats headphones and I’ve always had good service provided. Quick response and the wait time is not long at all. Will definitely recommend if you have any issues with your headphones

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Really pleased with my headphones. I sent my beats in to have the ear pads replaced and the result was great. Communication and service was excellent and extremely quick. Highly recommend.

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Service! :)

The company did an amazing job when it came to repairing my headphones. It was a reliable and fast service and the quality of the headphones was in good condition.

11 November 2023
Unprompted review
Rated 5 out of 5 stars

A brilliant company

We took our broken Beats 3 headphones into an Apple store and they quoted £140 to fix them. We went back later and spoke to someone else who said they couldn't be fixed and we'd be cheaper buying a new pair instead.

So I searched online and found fixheadphones. From start to finish the whole experience with them was absolutely brilliant. Superb comms throughout from Louis. 4 days after sending the headphones to them they were back in my hands, fixed. The cost was £45. Can't recommend them highly enough and would definitely use them again!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Beats Solo 3 Wireless Internal Wiring Issue

One side of my headphones was not working, luckily I found this service and now it's fixed! It was a really easy process - the whole repair process + delivery took just over a week. Louis has been very helpful, answering all my questions and quick with replies! Would definitely recommend!

4 November 2023
Unprompted review

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