Excellent repair of my Fitbit Sense 2 screen. Looks like new. Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.... See more
Company replied
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Excellent repair of my Fitbit Sense 2 screen. Looks like new. Only criticism would be length of time to send and receive with Royal Mail 48hr tracking. More like 72 hrs. Another option would be good.... See more
Company replied
Absolutely terrible service twice now. Both times over the last 3 years have I used this company when the touch screen of my Fitbit stopped working, and twice now only some months after the repair doe... See more
Company replied
Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... See more
I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... See more
Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.
Flat 2, Wakefield, 1A Chatsworth Way, SE27 9HR, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service. Communication was quick and clear, good value. Would use again
Great service - my watch looks as good as new, thank you!
Very impressed by the service and value for money provided
Excellent service. Had a cracked screen replaced. Great at communicating from quote, repair and job completion. Looks as good as new and cheaper than getting a new Fitbit. Really impressed thank you.
Really fast service. Ordered over a weekend, had an email response the first working day and delivered the following day! My son said the straps feel better than the one that originally came with the watch as well so hopefully lasts longer although purchased 2 so he can change them or have one spare just in case it's needed again
Really great services- prompt email responses and was kept up to date throughout the process. Very happy with my repaired Sense and would recommend.
A very happy customer. Fix fitbits have made my watch look good as new after cracking the screen on my Versa 3. Amazing service from start to finish with great communication. Highly recommend for all Fitbit watch repairs
Excellent service, great communication
Quick turn round and a working Fitbit what more could you ask for ! Thank you
excellent service - immediate responses to enquiry and subsequent email, Versa lite repaired and returned very quickly thank you
The website was helpful and I checked with a phone call if a fitbit charge 2 could have its screen replaced. It was done and returned afr more quickly than expected. A brilliant company with real people to speak to.
Prompt and efficient service. Also good advice via email from Louis. Would recommend
Excellent service Excellent repair Speedy return Competitive price
Contacted Fixfitbits, explained fault, received a quote, transferred money required and fixed Fitbit arrived back with me a few days later
Very happy with service.
Fitbit fixed and returned very quickly, working fine again and with a nice new screen. Fully recommend.
First class service. Quick turnaround and premium delivery with DPD. Very professional. 👌
Was a little uneasy about sending off my Fitbit sense in the post and then paying for a new screen in advance. Delighted to have it back with a brand new screen all working perfectly. Communication from the Fixfitbit team was excellent too.
Excellent service from Louis and the team. I scratched my watch bouldering (I won’t be wearing a watch bouldering again!) and they made my Fitbit look brand new again. I think we should all be making an effort to extend the life of electronics for environmental purposes and this company do a great job.
Excellent service. Filled in the repair form online, email next day asking a few questions about the fault and said the could fix it. Sent to them in the post, they received it Wednesday morning, fixed it and I got it back Saturday afternoon via dpd. Kept in touch throughout the process and much cheaper than replacing it which is all fitbit themselves would offer. Issue was a faulty screen which still didn't work after all the suggestions but fixfitbit repaired no issues, would recommend.
Excellent Service
My Charge 3 screen was black all the time. I posted to them on a Thursday afternoon and received it back on the following Thursday despite there being a Bank Holiday in between. Very good communication throughout.
Really good service, Fitbit repaired looking as good as new. Only one point could just send a email to say they have received payment, other than that a good service
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