Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


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Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.7

All reviews

(320)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept me updated on a regular basis via…

Kept me updated on a regular basis via txt. When I did speak with someone always very polite and informative. Job took a little longer than expected but that was a supply issue. On return of vehicle minor issue which they resolved in a very timely manner. Would definatly use again and would highly recommend

4 July 2024
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr Blake

Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.

Your feedback is important to us and we look forward to assisting you should you require our services again in the future.

Kind Regards

Sarah Rogers
FixAuto Wrexham

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Thoroughly recommend this very professional company

18 June 2024
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms Ogorm

Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.

Your feedback is important to us and we look forward to assisting you should you require our services again in the future.

Kind Regards

Sarah Rogers
FixAuto Wrexham

Rated 1 out of 5 stars

Vehicle returned in an absolute state

I can’t fault the staff who kept me informed over the 7 weeks my vehicle was in for repair. Always helpful snd they sent regular updates. However, like other reviewers, my vehicle was returned in an absolute state. A thin layer of fine dust everywhere. Smears all over the windscreen. I have dust all over my clothes. It looks like it came straight out of the repair shop and onto the delivery truck. I was told it would be clean and ready to drive. The last text I received said it was being “checked and cleaned’. No one has been near it to clean it. I look after my car and it did not arrive to you in this state, so why have you returned it to me in this condition? I have been promised a call back from the manager.

2 July 2024
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Hi Helen, So sorry to read your review. We have a strict repair process in place that involves a quality control check at the end of the repairs. Clearly in this case it has not been followed and your vehicle was allowed to leave not to the standard we would expect. I believe that our Bodyshop manager has been in touch and we are in the process of rectifying the issue, if you do have any further issues don't hesitate to call our office to discuss. Many Thanks.

Rated 5 out of 5 stars

Fix Auto went the extra mile

Fix Auto went the extra mile, to ensure my needs were met.
Staff extremely polite and helpful and my car has been returned looking emaculate.
Very pleased.

20 June 2024
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr Walsh

Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.

Your feedback is important to us and we look forward to assisting you should you require our services again in the future.

Kind Regards

Sarah Rogers
FixAuto Wrexham

Rated 5 out of 5 stars

Excellent service from start to finish.

My car was sent to Fix Auto Wrexham as part of an insurance claim. From start to finish I received excellent customer service. I was kept updated via phone and text about the progress of the repair. Staff were very friendly, professional and courteous. The quality of the repair is excellent and the car was collected from and returned to me at my convenience. 5 stars.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Always ready to answer any queries and…

Always ready to answer any queries and actually ring you back when they state they will do. I could not fault them as I was constantly kept updated of every stage of my repair.Gary in the workshop is an absolute star and goes above and beyond to keep customers happy.
Excellent job done and car cleaned inside and out on return.
Thanks fix auto you are a fab team.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Auto fix contacted myself informing me…

Auto fix contacted myself informing me that they had been asked by my claims to assess my vehicle they then arranged pick up informing me of the company they use, when the car will be collect, that they had received the car, car being assessed for damage, and the outcome, so every step of the process with out me having to chase them. I would highly recommend this company, very good service 👍👏

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Really great communication and updates…

Really great communication and updates throughout the repair process. Also a home delivery service upon job completion was also extremely welcome. The vehicle valet, finish and polish were excellent. Very impressed with Fix Auto UK Wrexham.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Body repair

Staff kept me well informed with updates of work being carried out. Quality of work looks excellent as I cannot notice any difference from existing paint work.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient customer…

Friendly and efficient customer service. Excellent communication with customers with regular updates on progression of repair. Most importantly, the car looked as good as new when returned.

17 April 2024
Unprompted review

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