Fix Auto UK - Fix Auto Wrexham Reviews 

310
TrustScore 4.5 out of 5

4.7

Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB


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Rated 5 out of 5 stars

Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... See more

Rated 5 out of 5 stars

We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... See more

Rated 5 out of 5 stars

Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more

Company replied

Rated 5 out of 5 stars

Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

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4.7

All reviews

(310)

5,407 reviews in the last 12 months

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Rated 5 out of 5 stars

Really professional and thoughtful…

Really professional and thoughtful towards their customers, picked up my van from Caernarfon north wales and returned it back with exceptional quality of work !!

Thanks to all the team at fix auto for the stress free service x

5 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Happy New Year

Thank you for taking the time to leave us such a complimentary review. We are so glad to hear that you had a stress-free experience and are pleased with the quality of our work.

Rated 5 out of 5 stars

Really pleased with the service I have…

Really pleased with the service I have received from Fix Auto Wrexham. They collected my vehicle and returned it when ready. It looks as good as new Staff on phone really helpful.

21 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Jones

Thank you for your five star review. We are really pleased to hear you were happy with the service from Fix Auto Wrexham. It's good to know the collection and return of your vehicle went smoothly and that our staff were helpful.

Rated 5 out of 5 stars

The car came back like brand new

11 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Atkinson

Thank you for taking the time to leave us a five star review. We are pleased to hear you are happy with the repair to your vehicle.

Rated 5 out of 5 stars

Really good job

8 November 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr Shirley

Thank you for taking the time to leave us a five star review

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, the staff are extremely knowledgeable and very friendly.
They are very efficient and facilitate their customers from start to finish.
Couldn't recommend them enough!

7 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Bowyer

Thank you for taking the time to share your positive experience. It is good to hear that our team's knowledge and efficiency ensured your satisfaction. Thank you for the recommendation.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Good service!

Vehicle collected as promised. I then received regular text messages with updates on progress of the repairs and next steps.
When I called to obtain a rough idea for completion of the work, Natasha was very helpful and very polite!
Work completed to a very high standard.

27 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Houston

We appreciate you taking the time to leave us a five star review. It is good to hear that the vehicle collection and updates met your expectations. We pride ourselves on our high standard of Customer Service and are pleased to hear this was shown by our team member, that you were pleased with the work's standard.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Really great communication

Really great communication by text and phone . Home collect and return service was fab. Repairs excellent . Highly recommend wrexham branch and the team there

15 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Ms. Grainger

We are pleased to hear that you had a positive experience with our Wrexham branch. We appreciate your kind words regarding our communication and service. Thank you for taking the time to leave a review

Rated 5 out of 5 stars

Had another car go into side of my car

Had another car go into side of my car, fix auto in wrexham collect my car kept me updated with everything n brought it back to me.
Staff on phone very polite n friendly as we're the person who collected n return my car.
My car looks brand new, im very happy with it

29 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms. Jones

We appreciate you taking the time to share your positive experience with a five star review. We are pleased to hear that you were happy with how we handled everything, and that your car looks brand new.

Rated 5 out of 5 stars

Amazing service my car looks so good

Amazing service my car looks so good

23 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms. Crompton

We are pleased to hear that you are pleased with how your car looks after the repair. Thank you for your positive feedback; we appreciate you taking the time to leave a review.

Rated 4 out of 5 stars

yx45eyj Motorhome

Very helpful despite problems with courier losing parts replacement which meant another 4 wks wait for part to be made again.

When vehicle finally collected it stilll took 5 weeks to completionthough the work was exemplary on return of the vehicle.

Staff were always courteous and polite.

29 August 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Rollinson

Thank you for taking the time to leave a review. We regret the courier issues and the extended wait for the replacement part. It's good to hear that the work met your expectations upon completion and that our staff were courteous. Thank you for your patience.

Rated 3 out of 5 stars

Great repair but expect to wait and then jump to their tune when they finally finish the work!

I would like to support other reviews by starting with the quality of the repair to the bodywork of my mini, which, from what I can see so far is excellent. Unfortunately I also have to support the reviews that mention how long they take to complete work once an insurance company have authorised them. In my case I was told as the car was drivable, it was not a priority and they were very busy. The car was booked in three weeks after the accident. They then rearranged it and as I was going on holiday for 10 days, it was booked in for 7 weeks after the initial claim. It took them a further 18 days to repair and return the car. My biggest gripe is I was told via text my car had been repaired later Thursday afternoon, just before 5pm and it was to be washed and returned the next day and it was after 3pm when the car was returned the next day. I had a hire car with Enterprise and as Fix Auto recorded the repair as complete on the Thursday, Enterprise insisted the hire car was returned to them on the Friday. I was in work away from Wrexham and this led to me having to rearrange work and other arrangements. I feel this was unnecessary and not to the terms of my replacement car being issued under the insurance. So all in all, great repair, not so fantastic service for a hassle free experience.

5 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Cathy

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review.

We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,

Fix Auto Wrexham

Rated 4 out of 5 stars

Quality of work and friendliness of…

Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not started until later in week. Waited a week after repair for paint shop. Without vehicle for exactly 3 weeks.

3 September 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Davies

We appreciate your feedback and are glad you found our staff friendly and the work of good quality. Apologies that the repair took longer than expected. We will review our processes to improve our repair times. Thanks for your patience and taking the time to leave a review.

Rated 5 out of 5 stars

I was blown away with the service…

I was blown away with the service provided they collected the vehicle from Conwy text message every day with the progress deliverd back.
They repair was faultless.
The cost for the repair was way less than other quats
What an absolute pleasure to deal with such a professional company.

21 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Clough

Thank you for taking the time to leave us a five star review. We are pleased to hear you were impressed with our service, the daily updates, and the flawless repair. Your kind words will be passed on to our team.

Rated 5 out of 5 stars

Great customer service in all areas!

Great customer service from all the members of the team, immaculate work repairing the car, communication throughout was excellent. Could not recommend Fix Auto Wrexham enough for any work! Many thanks!

21 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Vaugh

Thank you for sharing that you had such a positive experience with our team and the repair work. We appreciate your kind words regarding our communication. Thank you for recommending us and taking the time to leave a review.

Rated 5 out of 5 stars

Was contacted within 24 hours of them…

Was contacted within 24 hours of them being informed I needed help. Date fixed easily. When I arrived seen to immediately and everything explained. Replacement car was clean and again everything explained clearly. Timescale was given for repairs but car was ready before and they delivered to my home address repairs perfect very pleased with job and service

7 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Brookfield

Thank you for taking the time to leave us a review and sharing your positive experience. We are so pleased to hear that you were happy with our prompt communication, efficient service, and the quality of the repairs. Your kind comments will be share with our team.

Rated 5 out of 5 stars

I found Fix Auto Very Good

I found Fix Auto, very good, kept me informed along the way, dropped courtesy car off at one place of work and exchanged my car back at my other place of work. Also fixed another bodywork problem I had which was not on insurance claim, and gave me a very reasonable quote.

31 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Tracey

Thank you for taking the time you leave a review and share your positive experience. We appreciate you highlighting our communication, courtesy car service, and reasonable pricing for the additional repair. Thank you for your kind feedback.

Rated 5 out of 5 stars

Helpful and caring

Very helpful in correcting a fault. Great service when delivering a courtesy car and delivering our repaired car.
Would thoroughly recommend them

10 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Miles

We appreciate your recommendation and are pleased to hear that we were helpful in correcting the fault and with the delivery of the cars. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service

Great service. Did a lovely job touching up my Skoda Enyaq paintwork under their lifetime warranty. Easy to contact and pleasantly helpful staff.

9 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Martin

We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you were pleased with the service and helpful staff. Thank you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I arranged my repair through the insurance, they managed to get me in super quick with very little wait list compared to other garages. They have done a superb job on the car it looks like new considering the damage to it was so bad. Left my car looking like it did on the same day I bought it. They even dropped my car off at home once repairs were done, so pleased with everything. Thank you so much 😊

1 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Beth

Thank you for taking the time to leave a review and share your positive experience with our service. We appreciate your kind words regarding our quick scheduling and the quality of our repairs. It's good to know that you were pleased with the results and the convenience of our drop-off service.

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