Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more
Company replied
Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB
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Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more
Company replied
Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more
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I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more
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From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more
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Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom
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Our car recently sustained some damage while parked requiring two doors to be replaced. We claimed through our insurance and Fix Auto UK were appointed by our insurers to fix all the damage.
Wow! What a first class experience from start to finish. We had contact with three people, the woman in the office who dealt with us, the man who called
to collect our car and the man who returned our car. They were all so professional, and friendly. Nothing was a problem for them. We were kept informed of the progress of work to our car at each stage. The standard of the work was also top notch. It looked brand new. The man who returned our car gave me a small jar of paint from the paint they used so I could touch up any paint chips the car will get during daily use.
A first class experience from start to finish. I thoroughly recommend this company to everyone.

Reply from Fix Auto UK - Fix Auto Wrexham
Very easy to deal with. Very prompt repair. Kept upto date with progress. Staff are lovely and very courteous

Reply from Fix Auto UK - Fix Auto Wrexham
Fix Auto Wrexham had my van 6 weeks for insurance repairs, I was told it would take 7 -10 days.
Fix Auto Wrexham had to paint the wing twice because the paint didn't match, it still doesn't match.
A member of staff would not accept that I had a text message from them until I showed them my phone.
I would never recommend them and in my opinion this company are incompetent.
Excellent service. The receptionist (Natasha I think!) is literally the nicest person and kept me informed of everything.
My car was collected, repaired and returned.
Great work and so easy.

Reply from Fix Auto UK - Fix Auto Wrexham
From start to finish I received excellent service. I was provided information by Natasha, who was friendly and informative, and the repair and service of my vehicle was completed in a timely and very satisfactory order. Very happy

Reply from Fix Auto UK - Fix Auto Wrexham
Very good customer services, really pleased with the whole process

Reply from Fix Auto UK - Fix Auto Wrexham
I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely and clean and the added bonus of a full tank of fuel!

Reply from Fix Auto UK - Fix Auto Wrexham

Reply from Fix Auto UK - Fix Auto Wrexham
Fantastic customer service, very friendly team! Had my car sorted in a matter of days, and I am very pleased with the repairs. The wonderful team kept me up to date with the progress of the repairs. Courtesy car was lovley, and the team sorted dropping my car off to my place of work and even had it cleaned for me.

Reply from Fix Auto UK - Fix Auto Wrexham
I am very happy with the service I received from fix auto right from the start. The staff were polite and helpful. The work on my vehicle was superb and the contact on nearly a daily basis via text letting me know each stage of the work was exceptional. I would highly recommend this business

Reply from Fix Auto UK - Fix Auto Wrexham
Very professional and freindly service. From begining to end.
I was very nervous initially but was so impressed with communication, very professional, polite and reasurring.
Nothing was too much trouble. Car returned in immaculate condition. Damage from accident was not visible.
Really could not recommend more highly

Reply from Fix Auto UK - Fix Auto Wrexham
From my first interaction with Fix Auto, getting a quote, arranging dates and times, to picking up my car before the proposed date of completion, I was kept informed of the progress and was happy with the completed job.

Reply from Fix Auto UK - Fix Auto Wrexham
Excellent service from Fix Auto Wrexham from car collection to delivery. The work completed met my expectations and the communication was superb throughout.
I would recommend them!

Reply from Fix Auto UK - Fix Auto Wrexham
The whole experience from having my car assessed on the driveway, collected and a courtesy car delivered to the safe return of my repaired vehicle was smooth and stress free .
All the employees with whom I had contact be it on the phone or in person were exemplary in their level of courtesy and professionalism .
Well done !

Reply from Fix Auto UK - Fix Auto Wrexham
The company are very friendly. Keep you updated all the time. Help with any questions that you want to answers for. I had a higher car. The car was lovely was dropped off at my house and my car was picked up and brought back when the work had been done to the time and day that was best for

Reply from Fix Auto UK - Fix Auto Wrexham
I couldn’t be happier with my service from Fix Auto! The communication from them was spot on. They kept me informed through every step. My car looks brand new and even came back to me fully cleaned! The repair took about 48 hours all in all and they did a beautiful job. I’d also like to say that Natasha made my day every single time I spoke with her, she’s an asset to the company!!

Reply from Fix Auto UK - Fix Auto Wrexham
Outstanding experience with Fix Auto Wrexham.
The journey from start to finish and everything inbetween was seamless.
Shout out to Natasha, always so warm, friendly, understanding and so down to earth on the calls.
Cars collected and returned with ease to and from home address. The guys were also friendly.
Car repair excellent!
Thank you l, highly recommended.

Reply from Fix Auto UK - Fix Auto Wrexham
i was kept up to date daily on the progress of the repair to my vehicle,on return of my vehicle i was pleased with the repair

Reply from Fix Auto UK - Fix Auto Wrexham
The length of time to carry out repair not acceptable for a work vehicle.
Not all repairs completed.
Lack of communication.

Reply from Fix Auto UK - Fix Auto Wrexham
In short these people say what they do. After experiencing the exceo service I received yesterday, I would say that I recommend everyone to go for their service. They under pro.ise and over deliver. My car had a dent. They collected my car and gave me a courtesy car. The body works was meant to take 8-10 days, it took 2 days. The work is perfect with perfect paint match. I am sincerely impressed

Reply from Fix Auto UK - Fix Auto Wrexham
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