A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m ge... See more
Company replied
Aisecome Way, Weston-super-Mare, BS22 8NA Weston-super-Mare, Somerset, GB
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A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m ge... See more
Company replied
I was very impressed by the regular updates along the way to tell me how the work was progressing on my car repairs - the staff were very friendly and helpful and to top it off - when I collected my c... See more
Company replied
After a minor collision my vehicle was booked in at the garage to be repaired and the whole process was very easy from start to finish. The vehicle was dropped off and a few days later the repair w... See more
Company replied
The bodywork was repaired, and is now again like new. The car was returned in a very clean condition. Room for improvement - communication wasn't always great - I had to phone regularly to chec... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Aisecome Way, Weston-super-Mare, BS22 8NA, Weston-super-Mare, Somerset, United Kingdom
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Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Excellent repair and great customer service thank you.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
A lovely couple backed into my car in a car park, I met two lovely ladies Dee & Lorna on reception and two great lads from the workshop. They took a look at the damage. The next thing I know is I’m getting back a cleaner, smarter and better looking Skoda Superb, what a team! Everything went seamlessly. I like to give a four star review but I couldn’t find any faults. Thank you for your seamless help @Fixauto!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Staff were friendly and helpful and kept me informed with progress texts. Work completed promptly and of good quality.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
I was very impressed by the regular updates along the way to tell me how the work was progressing on my car repairs - the staff were very friendly and helpful and to top it off - when I collected my car it had been cleaned inside and out - looking great. Definitely would recommend Fix Auto to anyone

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The bodywork was repaired, and is now again like new. The car was returned in a very clean condition.
Room for improvement - communication wasn't always great - I had to phone regularly to check updates on my car as I didn't get that many email updates (at best one a week, sometimes nothing in a week) - one email I received was gave an incorrect update they later told me, so I was expecting it to be returned any day but it took another few weeks.
Staff, when i called, were always polite and helpful.
Estimate was intially 2 weeks for the work, but it took nearly 6 but, to be fair, there was more damage under the car that hadn't been evident from the photographs.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Workmanship was Excellant very pleased with result of repair

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Had a minor scrape along my passenger side these guys fixed it up and had it looking like new.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Very happy with my car repairs after recent, accident, had regular contact via emails regarding update throughout the whole process,
Dee and Lorna were very helpful
Thank you

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
After a minor collision my vehicle was booked in at the garage to be repaired and the whole process was very easy from start to finish.
The vehicle was dropped off and a few days later the repair was finished. I collected the vehicle and was very pleased and satisfied with the outcome. The repair was finished to a very high standard and looked great.
The whole team were brilliant and would definitely recommend this garage., especially Dee and Lorna who helped me throughout the whole process.😁

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
They were very fast at executing their services on my car. Lovely staff and good quality job done. Dee and Lorna at the customer service were also very welcoming. They explained everything to me in a way I understood. Thank you Fixauto. I will be back when need be. And I will recommend them to any one.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
The whole team were brilliant. My car was bumped into near their garage, I asked if they could take a look at it to check it was safe to drive. They helped straight away, they pulled the panels away from the tyre so I could continue using it. The insurance company then picked Auto Fix for the repair luckily. The repair looks great, looks like new. This is the second time a silly driver has bumped into my stationary / parked car, & the second time Auto Fix has repaired it, I hope it's the last. I would 100% recommend this garage!

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Both the reception staff I spoke to were so helpful and friendly. Made it all easy for me. Also the fact that they picked up the car was so wonderful. Repair work good

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Really happy with the repair. Would highly recommend them, thank you for the help from Dee & Laura

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Was a bit concerned car was going to W-S-M when we live east Bristol, but the guys who delivered and collected hire car and drove ours away were helpful and on time. The hire car was excellent. Repair looks good. Hope not to need the service again but happy to do so should we need repairs in future.

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Brilliant service and updates from Andy and Julie thanks great service

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Over all, everything went smoothly, my vehicle is back with me, Staff where very helpful at all times.
Lorna was very helpful

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
Thank You Lorna +Dee in the Weston super mare branch
I had a medical issue behind the wheel and for the first time in my life I had a car accident. They supported me all through the process
You can track what is happening with your car on the website
Thank you
The car came back perfect and they managed to get the glass out too
You are truly amazing ( as are the tow man and the assessor and the lovely man who returned the car)
I hope you get to see this

Reply from Fix Auto UK - Fix Auto Weston-super-Mare
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