Fix Auto UK - Fix Auto Sandhurst Reviews 

211
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Did a good jo.

8 April 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr Hall
We appreciate you sharing your positive experience with our helpful and friendly staff. We are glad you were happy with our work!
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Perfect Paint - 5 Star

The Sandhurst branch did a great job on repairing my car after an accident, it looks better than before!
Really helpful team, easy to deal with and supplied me with a courtesy car for a couple of weeks while mine was being repaired!
Would definitly recommend in the future.

9 April 2026
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Jamie
We appreciate you taking the time to leave us a review! We're so glad to hear that you were pleased with the repair work and found our team helpful. It's great to know you were satisfied with the courtesy car service too. Thank you for recommending us!
Fix Auto Sandhurst

Rated 4 out of 5 stars

I wasn't impressed with the attention…

I wasn't impressed with the attention to detail IE push fit rivets and screws left out of panels and wheel arch liners , clearly leaking washer bottle leading to the inconvenience and another half day leave taken for the to be car returned .

1 April 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Simon
We appreciate your feedback and apologise for the issues you experienced. We regret the inconvenience and time lost in returning the car. We'll address these concerns to improve our attention to detail.
Many Thanks
Nina

Rated 4 out of 5 stars

Professional repair service, friendly and willing to chat on the phone.

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It was lovely to speak to knowledgable and confident staff rather than text, email and AI suggestions that my car was not repairable. Thank you

23 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Ms Davies

We appreciate you sharing your experience! We're happy to hear that you received excellent service, including collection and delivery. We're also glad you valued the clear communication from our staff.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very efficient with regards to the…

Very efficient with regards to the whole process of car assessment, repairs. Kept me informed. Timely collection of the car

13 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Mark
We appreciate you taking the time to leave us a five-star review; we are so glad to hear that you received a great service and you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Their total and professional service

Their total and professional service - From Penny to Kevin and their team

13 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr Bennette
We appreciate your kind words regarding our team's professionalism and comprehensive service. We are so glad you had a positive experience.
Many Thanks
Nina

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, very efficient at handling the repair. The work was also carried out perfectly.

5 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr & Mrs West
Thank you for this lovely review. We are happy to hear that you were pleased with our service and the repairs were carried out to your satisfaction.
Fix Auto Sandhurst

Rated 5 out of 5 stars

First class service and repair, delivered on time and they cleaned it! Inside and out!! Excellent!

Everything was very easy. Dates were upheld. Work was perfect. My car was collected for the work to be undertaken and delivered when it was complete. Nice, friendly staff. Car returned cleaned inside and out! Bonus!!

9 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Carrie
We're happy to hear that everything was easy for you and that you were pleased with our work. We appreciate your positive feedback regarding our team and the vehicle's condition upon return.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Yeah good experience and excellent…

Yeah good experience and excellent customer services.

6 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Matthew
We're happy you had a good experience and appreciate your highlighting our excellent customer service. Thanks for your feedback.
Fix Auto Sandhurst

Rated 4 out of 5 stars

Rapid repair

Car picked up first thing to investigate screen washer leak. Source of leak found, corrected (a feed tube reseated) and returned to home in four hours. Excellent!!

24 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Paul
We're happy to hear that we could quickly resolve the screen washer leak and return the car promptly. Thank you for your positive feedback and for taking the time to share your experience.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Honest, No nonsense service

Prompt, honest, no nonsense

20 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Rajnesh
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our service.
Many Thanks
Fix Auto Sandhurst

Rated 4 out of 5 stars

Good service very helpful to my needs…

Good service very helpful to my needs great hire car for me to use

19 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Paul
We appreciate your positive feedback and are happy that our service and hire car met your needs. Thank you for taking the time to share.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very pleased with the service received

Very pleased with the service received. All the work done fast and smooth with no complications. I would always get a call if they were not sure about something and to double check if I am all cost and time aware. Very happy
Thanks guys

13 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Anna
We're happy to hear that you were pleased with our service and that the work was completed quickly and efficiently. We appreciate your positive feedback regarding our communication and your overall satisfaction.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Friendly staff

Friendly staff always happy to give updates, the work was completed a lot quicker than expected. The hire car was delivered within a few days and our car delivered back freshly cleaned and looking brand new.

24 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Miss Chesterton,
We appreciate your kind words! We're happy to hear that our team was friendly and communicative, and that the repairs were completed ahead of schedule.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish. They went above and beyond to quickly process my referral from my insurance and get a courtesy car to me as my car could not be driven. My car was collected and dropped back to me when done with the work completed to a high standard. Every member of staff I spoke to was kind, polite and extremely helpful. I would absolutely use again and recommend.

19 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Claudia
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that our team was helpful and efficient in processing your claim and providing a courtesy car. It's great to know you were pleased with the quality of the repair. Thank you for the recommendation.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent friendly service everyone was…

Excellent friendly service everyone was very helpful highly recommended very pleased with my car

19 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Daragh
We appreciate your kind words! We're very pleased that you found our service helpful and friendly and that you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Fix Auto Sandhurstt

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class
The entire staff were very professional courteous and happy (always a good sign)
I shall never hesitate to recommend them

Mrs Sally Ann Huntsman
Camberley

12 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mrs Huntsman,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair work on your BMW and that you found our team professional and courteous. We value your recommendation!
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great customer service and overall amazing work

Amazing customer service. I was so happy receiving my car back after an accident. So impressed by their work outstanding attention to detail. Cant thank you enough.
Many thanks

Vauxall insignia owner

2 February 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Zoe,
We appreciate you sharing your positive experience! We're so happy to hear that you were impressed with our team's attention to detail and customer service.
Many Thanks
Fix Auto Sandhurst

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