Fix Auto UK - Fix Auto Sandhurst Reviews 

211
TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Rated 5 out of 5 stars

The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... See more

Company replied

Rated 5 out of 5 stars

Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... See more

Company replied

Rated 5 out of 5 stars

Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... See more

Rated 5 out of 5 stars

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class The entire staff were very professional courteous and happy... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Sandhurst

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication

Good communication, very nice friendly staff. Best of all they cleaned my car

7 November 2025
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mrs Terry
We appreciate your kind words and are so glad you were happy with our communication and friendly staff. Thanks for the 5-star review!
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very professional service

Very professional service, friendly staff who made the process very easy.

31 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mark
We appreciate you taking the time to leave us such a great review! We're so glad that our team made everything easy for you. Thank you.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Good service

Good service, nice job and even brought the car back clean inside & out.

6 November 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Steve
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with the service. Thank you!
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great Service end-to-end

The whole service was informative, accurate, customer focussed and timely

30 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Chris
We appreciate you sharing your positive experience, thank you for the 5 star review.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Broken clips not replace on the car

Broken clips not replace on the car, this was a new car, in perfect condition prior to accident, but I have found clips to be snapped and not replaced.

There response and customer service to resolve this issue is impeccable. Kevin customer service is second to none. Couldn’t fault the service response.

Thank you so much for resolving this issue promptly.

23 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Becky
Thank you for the updated review and allowing us to resolve the issue. We appreciate you bringing this to our attention.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great experience and outcome

Excellent communication, great service and a very good outcome with the car. They did a thorough examination of the vehicle damage and gave an accurate estimate of timescales for repair. They collected and returned the car when they said they would. All staff were very courteous and made the whole experience very pleasant. Thank you!

23 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Christine
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our communication and service. It's great to know the damage assessment and repair timeline met your expectations.
Thanks for the 5 star review.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Professional Service

Professional Service, no hassles, fantastic job!

31 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Darren
Thanks for the 5 star review. We are so glad to hear that you received professional service without any problems and that you are happy with the work completed.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Kia Piccanto door repair

The communcation was excellent and they were very flexible with the pickup and delivery of my car

28 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Jo
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our communication and flexibility.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great friendly service .work on my car…

Great friendly service .work on my car was spot on

23 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Tracy
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were happy with our friendly service and work.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great experience

Great experience. Staff very helpful. The finished job looks good.

6 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Brian
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and that you are pleased with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Quality workmanship

Friendly, efficient and knowledgeable staff providing high quality repairs.

6 October 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Phil
We appreciate your positive feedback and are so glad to hear you were happy with our friendly, efficient staff and the quality of our repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Highly efficient service from day 1…

Highly efficient service from day 1 until car returned.
Paintwork was excellent on return.
Highly recommend this company

16 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Alan
We appreciate you recommending our company and giving us a 5-star rating! We are happy to hear you received efficient service and that you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great service and repair of my car

My car was hit and was damaged on the drivers door and front wheel. Perfect Paint made it look like new. Great repair. Everyone was very kind and polite too. Thank you!

19 September 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Meglena
We're happy to hear that we could restore your car to its pre-accident condition. It's great to know our team's kindness and politeness made a difference. Thank you!
Fix Auto Sandhurst

Rated 4 out of 5 stars

Great communication and customer…

Great communication and customer service throughout

18 September 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Paul
We appreciate your positive feedback and are happy to hear that you were satisfied with our communication and customer service.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great staff who were willing to help in…

Great staff who were willing to help in anyway during my repair. Would recommend.

28 August 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon James
We appreciate you recommending us and we are so happy to hear that our staff were helpful during your repair. Thank you for your positive feedback.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and fantastic repair job on our car.

5 September 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Heather
We're happy to hear that you received excellent customer service and you are pleased with the repair. Thank you for your positive feedback!
Many Thanks
Fix Auto Sandhurst

Rated 4 out of 5 stars

Good

Repair was great but driver was not comfortable driving my car back

28 August 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Michelle
We're glad the repair met your expectations. We appreciate your feedback regarding the driver's discomfort and will look into it.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Sound experience resulting in very…

Sound experience resulting in very satisfactory completion of my vehicle repairs

22 August 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Joao
We appreciate you taking the time to leave us a review. We're happy to hear that your vehicle repairs were completed to your satisfaction.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

I was involved in an RTC (rear ended)…

I was involved in an RTC (rear ended) and my insurer arranged for repairs to be carried out by Fix Auto (Sandhurst). The process was quick, seamless and the garage is incredibly professional. Penny and Kevin were very helpful in particular. Not only was the car delivered to me back home but was cleaned inside and out. Thanks to all the team.

11 August 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Aamir
We're happy to hear that the repair process was quick and seamless following the incident. We appreciate your recognition of our team's professionalism and helpfulness, and we're glad you were pleased with the delivery and cleaning service. Thank you for your positive feedback.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent service .

Excellent service provided. No fuss just smooth repairs and service provided.

19 August 2025
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Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Ravi
We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our service and repairs.
Many Thanks
Fix Auto Sandhurst

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