Fix Auto UK - Fix Auto Mid Devon Reviews 

459
TrustScore 5 out of 5

4.9

Marsh Road, Lords Meadow Industial Estate, EX17 1EU Crediton, Devon, GB


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Rated 5 out of 5 stars

Everyone I spoke to was polite, informative and helpful from the moment they promptly picked up our damaged car to the moment it was returned. Not only that but they also liaised with the car hire com... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the level of service from this Company. They delivered the courtesy car to us and took our car back to their workshop. The repair was completed within the estimated timescal... See more

Company replied

Rated 4 out of 5 stars

Customer service was good however there were a few things that prevented this from being a five star review. I was not told the bumper protector was on back order. Rear tailgate window sharp edges we... See more

Company replied

Rated 5 out of 5 stars

Fix Auto Mid Devon staff were so kind to me when my car was involved in an accident, Wendy, Linda and Andy knew exactly how to deal with someone who's car has been in an accident and have b... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Mid Devon

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, United Kingdom

  • 01363 772066

4.9

Excellent

TrustScore 5 out of 5

459 reviews

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4.9

All reviews

(459)

5,668 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding job

Outstanding job. Great customer service from Ashley

18 June 2026
Fix Auto UK - Fix Auto Mid Devon logo

Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're happy you had a great experience. Thank you for your feedback.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent repair

Excellent repair , great communication. Top notch

9 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your kind words about our service.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Friendly and polite staff

Friendly and polite staff. Courtesy car dropped off to me and my car collected. Frequent updates as to what work was going to be done, what stage the repair was at and an eta of completion. Excellent comms and a fantastic repair.

10 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're so pleased you had such a positive experience with our team and the repair of your car. Thank you for highlighting our communication and service!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Great job done on the repair

Great job done on the repair. Always kept updated on the progress

18 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We are so glad we kept you informed and provided a great repair. Thank you for your kind words.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

We cannot fault the service we…

We cannot fault the service we received. We were kept informed with every stage of the accident repair by extremely helpful and friendly staff.

16 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We are so pleased you had such a positive experience with our team and appreciated our communication throughout the repair process. Thank you for your kind words!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Caring and professional service

Caring and professional service

12 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're glad you experienced caring and professional service. Thank you for your kind words.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

SuperbYour service and customer relations is…

Your service and customer relations is superb. Being kept informed at every stage of the repair is impressive. As is the collection and delivery service. Would certainly recommend to anyone

15 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
Thank you for your wonderful feedback! We're so pleased to hear you appreciated our communication and service. Your recommendation means a lot to us.
Best Wishes Fix Auto Mid Devon

Rated 4 out of 5 stars

Better attention to detail needed

Customer service was good however there were a few things that prevented this from being a five star review. I was not told the bumper protector was on back order. Rear tailgate window sharp edges were left. The rear footwells and under the seats were wet and bumper slightly misaligned. I will say the staff were polite and put everything right and overall I am pleased with the repair.

8 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate you sharing your feedback. We are sorry to hear about the issues you encountered with the bumper protector, the tailgate window, and the wet interior. We are glad our staff could resolve these concerns and that you are pleased with the overall repair. We are always working to improve our service.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish. Each step explained.

10 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We are happy to hear our team was helpful and explained each step. Thank you for your positive feedback.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Good service

Good service, from collection of my van, kept me updated on progress throughout the time, van came back like new

9 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your five-star review! We're so glad your van came back like new and you were kept updated.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent team

Every member of staff I dealt with was really helpful.

4 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Best Wishes
We are so pleased our staff were helpful.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

God job well done

Staff very good at keeping the customer informed about progress of the work & doing so in a friendly and effective way. They sounded happy in their jobs.

The finished job was OK, as well

2 June 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We are so pleased to hear about your positive experience with our team's communication and the quality of our work. Thank you for your feedback!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service

Excellent service. Could not have been more helpful. Wendy went the extra distance when I had problems with the insurance company's delay in forwarding the vehicle. The assessment was completed in a day and I had a courtesy car delivered to my door next day. I received regular updates on the progress with the repair. And my car was returned looking as new inside and out.
All I had contact with, both customer services and drivers, were caring, friendly and helpful. My car couldn't have gone to a better garage

1 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're so pleased to hear about your excellent experience! We're glad our team went the extra mile with your insurance, provided a courtesy car, and kept you updated. It's wonderful that your car was returned looking new. Thank you for your kind words.
Best Wishes Fix Auto Mid Devon

Rated 1 out of 5 stars

AVOID WORST GARAGE EVER repaired my…

AVOID WORST GARAGE EVER repaired my car and when I collected it by sideskirt was flapping off like the fixing had been broken . I said this to them but there denying responsibility, then when I was driving home from collecting my car it kept going into limp mode , also the garage saying this must be due to wear and tear so again taking no responsibility. The car was running perfectly good when they had it in , now I'm left with no car as it won't go over 15 mph and the cost of having to get a actual decent garage to fix there mistakes!

In reply to ur reply .... the car has never gone into limp mode and was running perfectly when it came to you so I can't see that's the case ...

22 May 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good afternoon Anna, I'm sorry to hear of your concerns on collection of your vehicle. My understanding, is that my team have explained that your insurer feels these issues are unrelated to your insurance claim. If you wish to discuss this further please speak directly to your insurance company. Best wishes Erika

Rated 5 out of 5 stars

Made a good job of my car very…

Made a good job of my car very professional company

27 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We're glad your car looks great! Thank you for your kind words.
Best Wishes Auto Mid Devon

Rated 5 out of 5 stars

Easy company to deal with from booking…

Easy company to deal with from booking in to collecting my car -kept updated and returned looking like new - would highly recommend

20 May 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Afternoon
We truly appreciate your kind words! We are delighted to hear that you found our service easy and that your car looked new.
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Vauxhall Mokka

Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the repairs were progressing.
I was very impressed with the systems your company have in place👍

11 May 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're so pleased to hear we could alleviate your worries with a courtesy car and keep you informed throughout the repair process. We appreciate your positive feedback on our systems!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

Excellent service

Unfortunately I have had to use Fix Auto twice recently and on both occasions their service has been first class!
I wouldn’t hesitate to recommend them. Thank you Fix Auto

19 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We truly appreciate your kind words and 5-star rating! We're glad we could provide first-class service on both occasions. Thank you for your recommendation!
Best Wishes Fix Auto Mid Devon

Rated 5 out of 5 stars

They have done an excellent repair.on…

They have done an excellent repair on our car. The car has been cleaned on the outside and they have done a really good job. The people we spoke to on the telephone and in person were very polite. The car we were given whilst ours was being repaired was brilliant.

18 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We're so pleased to hear about the excellent repair on your car and that you were happy with its cleaned exterior. It's great that our team was polite and that you found the courtesy car brilliant. Thank you for your kind words!
Best Wishes Fix Auto Mid Devon

Rated 4 out of 5 stars

Good service and customer service's…

Good service and customer service's courtesy.

8 May 2026
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Reply from Fix Auto UK - Fix Auto Mid Devon

Good Morning
We appreciate your positive feedback and are so glad you were happy with our service and the courtesy of our team. Thank you!
Best Wishes Fix Auto Mid Devon

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